Likelihood to Recommend In my opinion, they are well suited to any hiring scenario in which there are many applicants and you need to do an initial screening. The tests we use are effective in filtering out people who we have learned later or from experience would not work in our organization, those who have scored well have went on to be successful. It is an excellent tool.
Read full review It is great at getting applicants to apply. The one down side is that a majority of our applicants are applying from a mobile device so they are unable to complete the entire application process. When you send them a link to complete the rest of the application from a desktop computer, many do not have access to this. Because of this, they do not answer some of the "weed out" questions that give us insight as to what type of employee they would be.
Read full review Pros Innovation - iApplicants partners with other related businesses and develops tools to streamline processes. Their integration makes sense - e.g. integrated background checks or HR software integration. Responsiveness - I don't think I've ever had a response that was beyond 24 hours of my request. Training and Updates - The dashboard offers tutorials at your fingertips. Updates/announcements are displayed upon logging in. I appreciate having it there as a constant reminder, but without getting a lot of email notices that clutter my inbox. Customization - I love that we can brand the application for a professional recruiting "portal" and add additional details about our company. Additional customizations are accessible to me as an end user via the GUI, so I don't have to make a request for everything. The application is long enough to deter job hunters who are "click-happy" and apply to every job they come across - applications that allow job hunters to store their resume in the system and click to apply generated hundreds of unqualified people who were desperate for anything and didn't even read the job description. On the reverse side of the spectrum (particularly government systems), I've seen (experienced) online submissions that were so long and tedious and could take hours to complete online. While some fields are mandatory in the application, iApplicants doesn't require a candidiate to essentially re-key every piece of their resume into sections of an online form. Read full review Automatic position posting has increased our exposure drastically as an employer. We have increased our applicant flow by over 100%. Hyrell's applicant communication features have allowed us to stay engaged with candidates during every step of the hiring process. It makes for a very professional first impression. I love that Hyrell is user-friendly. The system is incredibly easy to use. We have a high number of users throughout nine locations with varying skill levels utilizing technical applications. All of our users seemed to catch on very quickly. Read full review Cons The version we used didn't have the look and feel of more sophisticated ATS systems, which often feel more user friendly. It would be nice if it had less of a database format. The posting feature utilized a third party which was great but didn't post to real time and required some follow up administratively. The feature of posting from the system is fantastic and the number of options is great but for sites that require manual entry and approval just knowing you are waiting on a third party company to manually enter those postings, have them approved and then verify they have actually been posted live requires a bit more follow up than I prefer. We had a posting delete and no technical explanation as to why or how. It took someone several days to realize it was gone which lost traction and was alarming when we realized that the technical support team had no idea how it happened or what could prevent it from happening again. Needless to say that led to having to verify all postings were active daily for several weeks after which was time consuming when you have 30 open requisitions at a time. Read full review The main issue I have with the system is that in order for a template update to take effect, it has to be re-posted (at least that's the process as I understand it.) For example, I have updated one of our existing job templates to include a new hard skill question. The template is posted in over 50 locations and in order for this update to go into effect, I have to manually re-post these positions which can be very time consuming. If there was a way to automatically update a posting with template changes it would be a huge help to our business. Read full review Likelihood to Renew This is simply because as we expanded our business to include a staffing division, our technical needs of a tracking system greatly increased because now we needed to also track job orders, time sheets and billing. Had we simply stayed a software development company, we would have stayed with iApplicants as it fulfilled our needs at that time.
Read full review No Issues, and again, the Hyrell folks have lived up to what they said they would do at the beginning!
Read full review Usability iApplicants is rare -- they offer both a great company (service, innovation, and ongoing development) with a product that really focuses on the needs of its users. It provides the basis for HR/legal reporting. It's easy to use, just logging in for the first time, so even my not-so-tech-savvy managers love it.
Read full review Meets all expectations for application processing. Does a great job of pushing the job ad out to multiple online job boards. Provides good email alerts. Relatively easy to use even for my supervisors who are only in the system on occasion.
Read full review Reliability and Availability I've used this product consistently for 8 years now. In that time, I've seen ONE time that they had a technical glitch -- and THEY were all over it. The only reason I even knew about it was an email alert they sent out to all clients, explaining the issue. They also had it fixed the same day.
Read full review I have never had an issue.
Read full review Performance It works. It's easy for everyone I've shared it with -- even my not-so-tech-savvy staff. When I hired a coordinator to handle routine HR duties, this was a simple transition to hand off to someone else without a lot of training. Sometimes it's a little slow downloading documents (resumes) from the site, but that could be a combination of issues that may not be related to their product. At one time, it wasn't able to accommodate newer Word documents (.doc vs. .docx), but they fixed that, as well.
Read full review Meets our expectations.
Read full review Support Rating Responses are always within 24 hours. They don't nickel and dime for everything we request. I like that they understand the request and we're not caught in a flurry of emails or failed attempts. Customizations, when needed by the vendor, have been at no charge. Most modifications can be made from my administrative panel. Everyone I've dealt with at iApplicants has been positive -- there seems to be a great sense of ownership across all staff there.
Read full review I have never had to wait for response. Someone always speaks directly to me, sometimes more than once, and email follow-up keeps the issue in the field of vision until there is a resolution.
Read full review In-Person Training Emily is great at explaining!
Read full review Online Training I thought the training was well structured and the demos well-paced. Topics are set up sequentially so one can watch each one and build on previous tutorials. However, they are broken down into segments so a user can hone in on just a specific area where help is needed and not waste time on other topics s/he may already know. I also like the fact that the tutorials are available on the home page of the admin login, so we don't have to hunt for topics in a huge "knowledgebase." It's easy to get a quick refresher when needed (or when ready to try out something a little more advanced) and apply it immediately.
Read full review It worked well!
Read full review Implementation Rating Great product support!
Read full review Ask for the help you need from your account representative and technical support. They are very helpful and easy to work with.
Read full review Alternatives Considered I would say the overall capability with the iApplicant system is fairly similar to what other products can offer. Our recruitment goes in streaks where we can have several positions at once and then there are times when we have no recruitment at all. So we didn't want to spend a lot of money on an applicant tracking system. I would say the biggest selling point for us was that the iApplicants allowed for our applicants to apply online and would improve our processes. But also that it was reasonably priced compared to the other products.
Read full review Hyrell came up against ClearFit and
ZipRecruiter . ClearFit looked very strong, but ultimately its pay per posting model didn't provide enough cost certainty.
ZipRecruiter seems to be a strong player too. There was a lot of flash with
ZipRecruiter but the product didn't seem as complete where it mattered for my client. Hyrell was a good balance on feature set and provided good value. The client needed something that was easy to use so they could get up and running quickly. The Hyrell trial went well and the ramp up was very quick and easy. Hyrell's subscript plans fit my clients needs starting with the Solo plan (3 active jobs) and then quickly moving up to the Small Business plan (9 active jobs) after a few months once additional hiring managers came on-board.
Read full review Scalability At the very basic level, it provides a place to post jobs and cross-post to free job boards. It could just be used by HR staff. However, it's more than just another place to post if one opts to utilize the full functionality-- it's an applicant management system that allows a user to pre-screen, organize, and collaborate on candidates with other users. They've added built-in background checks, reporting tools, community boards, integrated with larger/broader paid marketing opportunities, and affirmative action programs.
Read full review Hyrell has kept us moving, tracking and hiring strong candidates, even has we have moved from hiring 1 or 2 people a month to 3 or 4 a week! Great program, good features and fantastic supportl (Thanks, Emily!!!)
Read full review Return on Investment Increased employee efficiency Faster lead conversion The ability to identify qualified candidates Increased and more effective communication with candidates Source tracking to assist in determining where to best invest our recruiting resources, in turn increasing our ROI in our HR department The job board has increased our ROI as well with increased visibility on multiple job boards that would otherwise increase overall expenses Read full review Better Qualified Applicants: The selection tools through Hyrell help us to attract the quality applicants we seek. Greater Applicant Traffic: By utilizing all of the major job boards, we see a higher number of applicants. Retention: Because of improved quality, we tend to retain more employees. This is a HUGE benefit to our Company! Read full review ScreenShots