Likelihood to Recommend If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
Read full review Although the withdrawal is limited to the ACH US accounts, as they aren't real bank accounts, it's a convenient way to get paid fast from Stripe, although if there is a small fee or a chargeback as these are way in payments only, it becomes a nightmare to fix those problems. It does allow the bank accounts to be accepted with Stripe. For any kind of ACH payment to vendors, the service is way too limited, I wasn't able to pay anyone, unless I use the card to do it, as any regular card. In my experience, I think Import export, international trade transactions or high ticket items are impossible due to the small upper limits, for instance I can't use it to pay a vendor for a regular inventory of the latest iPhones(more than a million dollars for just a few items), nor to get paid by an overseas buyer(for instance my clients in Dubai), that buy these items on a daily basis, for these operations is just not suited.
Read full review Pros Excellent customer service Can process ACH transactions as recurring donations Integrates with Salesforce Records name of credit card holder in iATS reports Can process recurring donations on a monthly, quarterly, or yearly basis Read full review It is very well accepted world wide and also accepts more than 150 currencies. A decent and nominal exchange rates of currency as compared to similar platforms like PayPal. I can keep track of all the transactions, payments, balance, etc using Payoneer. It is because of Payoneer we can grow our business globally. Read full review Cons Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports. Include Discover card transactions in the same deposit with the other cards. Take out fees immediately instead of waiting until the end of the month and doing a lump sum. Read full review The process of getting payment is a little bit complex in Payoneer as compared to PayPal. Receiving of payments takes a very long time and it's not instant. The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues. Read full review Likelihood to Renew Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
Read full review Support Rating There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
Read full review The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
Read full review Alternatives Considered Authorize.Net does not currently integrate with
Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our
Salesforce database. We are currently in the process of switching to
Classy /
WePay for the added features and better field mapping capabilities.
Read full review Payoneer has outperformed them all, with speedier payments, a larger network, and international business accounts. We first tried a few different payment service providers before settling on this one, like PayPal, Payeer, and
Skrill . But after all these years, Payoneer continues to provide us with the best services, features, and safety overall.
Read full review Return on Investment Increased donations. Increased monthly recurring gifts. Decreased use of Discover cards (we discourage using Discover cards). Read full review I can receive the money from anywhere around the world, and in any currency. It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts. Sometimes customer support lacks the ability to satisfy the customer requirements. Required to make two different accounts for receiving and sending money. Read full review ScreenShots