What users are saying about
7 Ratings
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Score 7 out of 100
3 Ratings
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Score 1 out of 100

Attribute Ratings

  • iATS Payments is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

iATS Payments

70%
3 Ratings
1.0

TSYS Payment Gateway

10%
2 Ratings

Support Rating

7.0

iATS Payments

70%
2 Ratings

TSYS Payment Gateway

N/A
0 Ratings

Likelihood to Recommend

IATS, LLC.

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
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TSYS

TSYS Payment Gateway is well suited for a small business or medical practice looking for a payment management system that is, overall, easy to use and straightforward. TSYS is user-friendly and generates detailed user reports to show businesses which credit and debit card payments have processed during the specified time period.
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Pros

IATS, LLC.

  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
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TSYS

  • Generates detailed reports
  • Allows for multiple users to access at one time
  • Easy to read statements
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Cons

IATS, LLC.

  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
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TSYS

  • [Changed] fee schedule.
  • [TSYS Payment Gateway] [said] they would issue [refunds] and then it was denied.
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Pricing Details

iATS Payments

Starting Price

Editions & Modules

iATS Payments editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TSYS Payment Gateway

    Starting Price

    Editions & Modules

    TSYS Payment Gateway editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Support Rating

      IATS, LLC.

      There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
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      TSYS

      No answers on this topic

      Alternatives Considered

      IATS, LLC.

      Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
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      TSYS

      Clover and square were up front with all fees. [I think] TSYS will try to sell you their product saying medical credit card processing has to be HIPAA complaint. [I feel] [this] is [not] true. They will say they don't have a minimum processing fee. [I feel] [this] is also not true.
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      Return on Investment

      IATS, LLC.

      • Increased donations.
      • Increased monthly recurring gifts.
      • Decreased use of Discover cards (we discourage using Discover cards).
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      TSYS

      • Positive impact on work flow- employees can quickly cross-reference reports to close out the day
      • TSYS can be expensive. We are considering alternatives as we continue to improve our practice.
      • More than one employee can be logged in at one time allowing for responsibilities to be shared to help with work flow and productivity.
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