IBM Bob is an AI-assisted development tool designed to support developers across the software development lifecycle. It helps interpret developer intent and provides assistance when working with real-world codebases by using contextual awareness of the surrounding project.
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TeamViewer
Score 8.6 out of 10
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Teamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.
The first time using it feels like magic. Its ability to analyze an existing codebase and adapt accordingly to questions, feature requests, issues, etc. is remarkable. However, it is not limited to an existing codebase - I've had it create new applications based on styling from another application from scratch. It has quickly gone from an amazing novelty to something that is relied upon daily.
I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
It works well, for the most part, but asking for authorization for multiple steps or tool installation and use sometimes becomes bothersome. You can grant blanket authorizations but I do prefer to have a tradeoff there so not all is bad, but sometimes I get the impression that we get asked the same question several times during the same workflow.
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
ChatGPT just did not have the breadth and depth of insight for my coding needs. To get an approximation of what I wanted I had to restate my prompt multiple times, and it looked almost like it did not learn from one time to the other.
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
We've been able to grow our own development team from within as a result of using this technology. Team members who may not have been confident enough to meaningfully contribute to the existing codebase have now become high-output developers.
We've been able to grow an automated test suite to more thoroughly test our mobile application. What once took two weeks of manual regression testing can now be done in an afternoon.
Our documentation has improved considerably, giving the product a more polished feel. Product documentation had previously consistently lagged behind new feature development.
