IBM DataPower Gateway vs. Workato

WebSphere DataPower Gateway is really beneficial if you are trying to integrate two or more systems. It provides you with comfort and peace of mind by creating a DMZ zone for the services which are going out of the intranet to hit external clients APIs. It is greatly recommended if you have a very high volume service or API which is being used by a majority of clients because it has a dedicated physical box present which takes care of memory, CPU and all such stuff. So, all your transactions happen at wire-speed.

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Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.

• The most obvious thing that DataPower does exceptionally well is security. All the built-in supported security capabilities allow us to isolate most security tasks to DataPower and as a result "protect" down steam services/systems to have to deal with security.
• DataPower is very good at protocol conversion and as it is usually used on the edge allows you to narrow down the protocols used between the companies public and private networks.
• The appliance concept makes maintenance, recovery and, management so much simpler.

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• The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
• Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
• Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.

• API security
• WAF improvements
• Security improvements
• REST support
• Kafka support and event streaming

• Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
• Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.

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Cost of the appliance

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We need to develop Enterprise Application Integrations and Workato was not designed for this

In terms of usability, it has many advantages over other competitors in terms of integration, as it allows for the optimized creation of integration flows in a very quick and intuitive way from browsers, allowing for granular export and import of work, guaranteeing compatibility between different versions of the product.

The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.

They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together

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We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.

In his brand DataPower has not competitors, in security, transform and data validations DataPower is better than other products.

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.

• It has really taken our business to the next level. We have expanded and integrated with so many new vendors and for all those integrations DataPower is serving as our security gateway.
• We don't have to depend on any other tool for doing the load balancing of the incoming requests as that is also taken care inside the WebSphere DataPower Gateway box itself, thereby distributing the load equally.
• It has made our platform much more secure, uniform and robust to deal with any kind of incoming message format or threat as well due to its latest security mechanisms and huge processing power.

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Independently Invited by TrustRadius

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• As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
• For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.