TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Digital Commerce

    Score9 out of 10
    N/AIBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A

    SnapLogic

    Score8.5 out of 10
    N/ASnapLogic is a cloud integration platform with a self-service capacity supported by over 450 prebuilt modifiable connectors. SnapLogic also offers real-time and batch integration processes for interfacing with external data sources, a drag-and-drop interface, and use of the vendors’ Iris AI.N/A
    Pricing
    IBM Digital CommerceSnapLogic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Digital CommerceSnapLogic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Digital CommerceSnapLogic
    Considered Both Products
    IBM
    No answer on this topic
    Snaplogic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    17 Answers
    Features
    IBM Digital CommerceSnapLogic
    Online Storefront
    Comparison of Online Storefront features of IBM Digital Commerce and SnapLogic
    Feature
    IBM Digital Commerce
    7.6
    3 Ratings
    3% below category average
    SnapLogic
    -
    Ratings
    Product catalog & listings8.03 Ratings00 Ratings
    Product management8.03 Ratings00 Ratings
    Bulk product upload8.03 Ratings00 Ratings
    Branding8.03 Ratings00 Ratings
    Mobile storefront8.03 Ratings00 Ratings
    Product variations8.03 Ratings00 Ratings
    Website integration8.03 Ratings00 Ratings
    Visual customization8.03 Ratings00 Ratings
    CMS4.02 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of IBM Digital Commerce and SnapLogic
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    24% below category average
    SnapLogic
    -
    Ratings
    Abandoned cart recovery6.02 Ratings00 Ratings
    Checkout user experience6.03 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of IBM Digital Commerce and SnapLogic
    Feature
    IBM Digital Commerce
    6.0
    3 Ratings
    33% below category average
    SnapLogic
    -
    Ratings
    eCommerce security6.03 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of IBM Digital Commerce and SnapLogic
    Feature
    IBM Digital Commerce
    7.0
    3 Ratings
    9% below category average
    SnapLogic
    -
    Ratings
    Promotions & discounts7.03 Ratings00 Ratings
    Personalized recommendations7.03 Ratings00 Ratings
    SEO7.03 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of IBM Digital Commerce and SnapLogic
    Feature
    IBM Digital Commerce
    6.2
    3 Ratings
    26% below category average
    SnapLogic
    -
    Ratings
    Multi-site management8.03 Ratings00 Ratings
    Order processing5.03 Ratings00 Ratings
    Inventory management6.03 Ratings00 Ratings
    Shipping6.03 Ratings00 Ratings
    Custom functionality6.03 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of IBM Digital Commerce and SnapLogic
    Feature
    IBM Digital Commerce
    -
    Ratings
    SnapLogic
    7.7
    24 Ratings
    4% below category average
    Pre-built connectors00 Ratings8.222 Ratings
    Connector modification00 Ratings6.919 Ratings
    Support for real-time and batch integration00 Ratings7.424 Ratings
    Data quality services00 Ratings7.720 Ratings
    Data security features00 Ratings7.522 Ratings
    Monitoring console00 Ratings8.124 Ratings
    Best Alternatives
    IBM Digital CommerceSnapLogic
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Adobe Commerce
    Score8.1 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Digital CommerceSnapLogic
    Likelihood to Recommend
    9.0
    (5 ratings)
    8.1
    (24 ratings)
    Likelihood to Renew
    8.0
    (2 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.5
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    IBM Digital CommerceSnapLogic
    Likelihood to Recommend
    IBM
    I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
    Incentivized
    Read full review
    Snaplogic
    Snaplogic is unique from other IPASS tools if you're very sensitive about data security as they have an on-premise option where your data never needs to leave your data center. And data pipelines can be quickly created if Snaplogic has the requisite connector to your data sources. On the downside, if you're transforming a large amount of data for example in training machine learning models, a tool with elastic compute capability is more appropriate.
    Read full review
    Pros
    IBM
    • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
    • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
    • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
    Incentivized
    Read full review
    Snaplogic
    • Easy access to any type of source system. Data could be in any format.
    • Very beautiful visual representation of transforms that makes it super easy to use it by any non developer.
    • It can be run in cloud or on-premise. helping you choose your comfort of security.
    • Has pretty good customer support and have recently started their community forum as well.
    Incentivized
    Read full review
    Cons
    IBM
    • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
    • The catalog load can be simplified.
    • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
    Incentivized
    Read full review
    Snaplogic
    • They need to have a way to connect to GitHub to allow the users to maintain their version control in GitHub. This is a missing functionality.
    • As pipelines become complex, it's difficult to have all the snaps stitched together - just like to see it done differently.
    • They do not have a way to start/stop a preview. This is hard to use, especially if you have to stop an accidental preview invocation.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
    Incentivized
    Read full review
    Snaplogic
    This has been hands down the BEST software company I have ever used and dealt with. I am a 25 year IT veteran at this college. They go above and beyond in soliciting our feedback/input and proactively follow up about bugs, issues, etc. I have given multiple potential clients my thoughts and after seeing the SL demo they all sign up. I appreciate their support model, it's REFRESHING!
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    Snaplogic
    It is very powerful but has a steep learning curve
    Incentivized
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Snaplogic
    They can be prompt but they have not been as useful as I've wanted. We had a bug that affected many of our customers through an API connection between SnapLogic and our platform. Eventually they were able to figure it out, but it took a long time of negotiating between our engineering team and theirs. Additionally, we installed the SnapLogic groundplex for our customers and we've run into a bunch of problems of connectivity. If SnapLogic offered to be on those calls with our clients to troubleshoot how to fix these problems, I would give them a better grade here.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Snaplogic
    The groundplex in our VPC is very nice for security reasons and the SnapLogic team was extremely helpful during our implementation
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
    Incentivized
    Read full review
    Snaplogic
    We opted for SnapLogic due its ease of use and the flexibility it offers, it was the platform that was strongest in both application integration and data integration and both were use cases we wanted to be able to cover.
    Read full review
    Return on Investment
    IBM
    • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
    • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
    • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
    Incentivized
    Read full review
    Snaplogic
    • We have cut development time down by at least 70%
    • The software was more on the expensive side at renewal which required some further approvals to be sought for the spend
    • More developers are able to build and use Snaplogic pipelines in their projects
    Incentivized
    Read full review
    ScreenShots

    SnapLogic Screenshots

    Screenshot of the Designer of SnapLogic's Enterprise Integration Cloud, which showcases the clicks-not-code approach to creating integration pipelines. Notice the machine-learning powered integration assistant, Iris, to the right suggests which Snaps (our term for connectors) to use from our catalogue of nearly 450+ pre-built connectors.Screenshot of the Enterprise Integration Cloud Dashboard used to monitor the status and health your pipelines and Snaplexes. Pipelines can be optimized further from here.Screenshot of the Manager tab of the Enterprise Integration Cloud Dashboard, used to manage users, groups, project spaces, pipelines and security. It can also display account and Snap statistics.