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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM FileNet Content Manager

    Score10 out of 10
    N/AIBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    IBM FileNet Content ManagerOpenText Documentum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM FileNet Content ManagerOpenText Documentum
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    IBM FileNet Content ManagerOpenText Documentum
    Considered Both Products
    IBM
    Chose IBM FileNet Content Manager
    While all the above-listed software is a content management system that offers document management, workflow automation, and compliance features, each has its own specialty. However, IBM FileNet Content Manager in contrast to these products is more user-friendly, has a lower …
    Incentivized
    Chose IBM FileNet Content Manager
    It is much better because you can mold it to fit any document management requirement, however with this comes the requirement to put in place an effective taxonomy.
    Incentivized
    Chose IBM FileNet Content Manager
    Considering the enterprise applications and high utilization of content, IBM FileNet is no match for other products. Security, Search and integration is easier and more consistent in FileNet as compared to other products.
    Incentivized
    Chose IBM FileNet Content Manager
    In our application Filenet is a simpler integration and scales well.
    Incentivized
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    IBM FileNet Content ManagerOpenText Documentum
    Enterprise Content Management
    Comparison of Enterprise Content Management features of IBM FileNet Content Manager and OpenText Documentum
    Feature
    IBM FileNet Content Manager
    7.9
    22 Ratings
    2% below category average
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging8.418 Ratings10.07 Ratings
    File sync, storage & archiving8.620 Ratings9.07 Ratings
    Document management8.422 Ratings9.07 Ratings
    Records management7.320 Ratings9.07 Ratings
    Content search & retrieval8.220 Ratings9.07 Ratings
    Enterprise content collaboration8.022 Ratings9.07 Ratings
    Content publishing & creation8.719 Ratings9.07 Ratings
    Security, risk management & information governance7.821 Ratings10.07 Ratings
    Contract lifecycle management7.917 Ratings9.07 Ratings
    Automated workflows6.618 Ratings9.03 Ratings
    Artificial intelligence8.115 Ratings9.03 Ratings
    Mobile support6.614 Ratings9.03 Ratings
    Integration8.420 Ratings10.03 Ratings
    Best Alternatives
    IBM FileNet Content ManagerOpenText Documentum
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM FileNet Content ManagerOpenText Documentum
    Likelihood to Recommend
    8.2
    (22 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    5.2
    (16 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM FileNet Content ManagerOpenText Documentum
    Likelihood to Recommend
    IBM
    Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
    Incentivized
    Read full review
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    IBM
    • Detailed Audit trials for all document interactions.
    • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
    • The search capabilities are powerful and we can quickly find information just by typing a name.
    • The version control feature ensures that every change, edit, or contribution is tracked and documented.
    Incentivized
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    IBM
    • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
    • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
    • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
    Incentivized
    Read full review
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Support Rating
    IBM
    It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
    Incentivized
    Read full review
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
    Incentivized
    Read full review
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It really streamline the business processes and reduced the overall approval time across the department.
    • Search for Document is really accurate and easy to search the specific documents.
    • Manage the content is easy
    • Also allow to add non documents related objects
    • API,s are well structured and documented
    • Content Navigator is simple to use
    Incentivized
    Read full review
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    ScreenShots

    IBM FileNet Content Manager Screenshots

    Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.