IBM FileNet Content Manager vs. PowerDMS by NEOGOV

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM FileNet Content Manager
Score 8.2 out of 10
N/A
IBM FileNet Content Manager is a cloud-native content services solution to manage, share and collaborate on content to save employees’ time and improve customer experiences. This ECM solution includes functionality for document management, business process management, case management, content analytics, imaging, records management, and information governance. The IBM FileNet Content Manager content management solution provides the foundation for IBM Cloud Pak® for Business Automation. It uses AI…N/A
PowerDMS by NEOGOV
Score 9.6 out of 10
N/A
PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.N/A
Pricing
IBM FileNet Content ManagerPowerDMS by NEOGOV
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM FileNet Content ManagerPowerDMS by NEOGOV
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
IBM FileNet Content ManagerPowerDMS by NEOGOV
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
IBM FileNet Content Manager
7.5
23 Ratings
9% below category average
PowerDMS by NEOGOV
-
Ratings
Content capture & imaging7.219 Ratings00 Ratings
File sync, storage & archiving8.021 Ratings00 Ratings
Document management8.523 Ratings00 Ratings
Records management7.021 Ratings00 Ratings
Content search & retrieval8.321 Ratings00 Ratings
Enterprise content collaboration8.123 Ratings00 Ratings
Content publishing & creation7.620 Ratings00 Ratings
Security, risk management & information governance7.722 Ratings00 Ratings
Contract lifecycle management7.618 Ratings00 Ratings
Automated workflows6.419 Ratings00 Ratings
Artificial intelligence6.716 Ratings00 Ratings
Mobile support6.715 Ratings00 Ratings
Integration8.021 Ratings00 Ratings
Best Alternatives
IBM FileNet Content ManagerPowerDMS by NEOGOV
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10

No answers on this topic

Medium-sized Companies
MediaValet
MediaValet
Score 9.8 out of 10

No answers on this topic

Enterprises
MediaValet
MediaValet
Score 9.8 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
IBM FileNet Content ManagerPowerDMS by NEOGOV
Likelihood to Recommend
8.3
(23 ratings)
9.2
(131 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(14 ratings)
Usability
-
(0 ratings)
7.2
(24 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
8.5
(8 ratings)
Support Rating
6.0
(1 ratings)
8.9
(32 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(8 ratings)
Configurability
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
5.7
(17 ratings)
8.5
(8 ratings)
Product Scalability
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
IBM FileNet Content ManagerPowerDMS by NEOGOV
Likelihood to Recommend
IBM
Well Suited Scenarios: Regulatory Compliance: IBM FileNet Content Manager is ideal for industries with strict regulatory requirements, such as healthcare and finance. It helps organizations securely manage and retain documents, ensuring compliance with data retention policies. Enterprise Document Management: Large organizations that deal with extensive document volumes benefit from FileNet's document capture, indexing, and search capabilities. It simplifies document management across departments. Less Appropriate Scenarios: Small Businesses: For small businesses with limited document management needs, FileNet may be overly complex and expensive. Simpler, more cost-effective solutions may be a better fit.Simple Document Storage: Organizations primarily seeking basic cloud-based document storage without extensive workflow automation or compliance requirements might find FileNet's capabilities excessive for their needs.
Read full review
NEOGOV
This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
Read full review
Pros
IBM
  • Detailed Audit trials for all document interactions.
  • As our organization grows, so does our data volume, IBM FileNet Content Manager seamlessly scales to accommodate this growth.
  • The search capabilities are powerful and we can quickly find information just by typing a name.
  • The version control feature ensures that every change, edit, or contribution is tracked and documented.
Read full review
NEOGOV
  • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
  • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
  • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
  • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
Read full review
Cons
IBM
  • IBM FileNet Content Manager's interface is complex and difficult to navigate for some users. IBM should consider improving the user interface to make it more easier and intuitive.
  • IBM FileNet Content Manager may be difficult to integrate with other applications and systems. IBM should consider improving its integration capabilities to ease connectivity with other systems.
  • The wide range of customization make it challenging for users to configure the software to find find their specific needs. IBM should simplify the customization process to make it easier for users.
Read full review
NEOGOV
  • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
  • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
  • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
Read full review
Likelihood to Renew
IBM
No answers on this topic
NEOGOV
I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
Read full review
Usability
IBM
No answers on this topic
NEOGOV
There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
Read full review
Reliability and Availability
IBM
No answers on this topic
NEOGOV
Never had an issue with PowerDMS not being available. Speed is an issue from time to time
Read full review
Performance
IBM
No answers on this topic
NEOGOV
We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
Read full review
Support Rating
IBM
It's a great tool for our legacy system however the implementation, management time and lack of a niche provided by IBM makes it a difficult tool to recommend in a fast-paced market.
Read full review
NEOGOV
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
Read full review
In-Person Training
IBM
No answers on this topic
NEOGOV
In-person training works really well.
Read full review
Online Training
IBM
No answers on this topic
NEOGOV
Online training works well and keeps from having to have classroom training
Read full review
Implementation Rating
IBM
No answers on this topic
NEOGOV
Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
Read full review
Alternatives Considered
IBM
IBM FileNet Content Manager is a much superior product compared to anything in the market, IBM AI is really great and the ability to automate is really awesome. We also use other IBM products such as RPA and it integrates seamlessly. Compliance is really the USP of IBM FileNet Content Manager
Read full review
NEOGOV
PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
Read full review
Scalability
IBM
No answers on this topic
NEOGOV
Because of features and functions.
Read full review
Return on Investment
IBM
  • It really streamline the business processes and reduced the overall approval time across the department.
  • Search for Document is really accurate and easy to search the specific documents.
  • Manage the content is easy
  • Also allow to add non documents related objects
  • API,s are well structured and documented
  • Content Navigator is simple to use
Read full review
NEOGOV
  • Created efficient processes for approving document revision
  • Migrated what originally was a paper system to electronic
  • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
Read full review
ScreenShots

IBM FileNet Content Manager Screenshots

Screenshot of Editing in Microsoft Word - Collaboration in real time using Microsoft Office for the web.Screenshot of External file sharing - Securely share with external users.Screenshot of Annotation and redaction - Features an advanced viewer used to create annotations and apply redactions to content.