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IBM MaaS360 vs. Ivanti Autonomous Endpoint Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM MaaS360

    Score8 out of 10
    N/AIBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.

    $4

    Per Client

    Ivanti Autonomous Endpoint Management

    Score7.4 out of 10
    N/AIvanti Autonomous Endpoint Management (AEM) is an enterprise endpoint-operations solution built on the Ivanti Neurons platform. It combines unified endpoint management (UEM)—centralized management of desktops, mobile devices, and other endpoints—with digital employee experience monitoring, asset discovery, security controls, and automated remediation. Ivanti positions AEM as a broader solution layer that brings UEM, digital employee experience, and security capabilities together rather than as a…N/A
    Pricing
    IBM MaaS360Ivanti Autonomous Endpoint Management
    Editions & Modules
    Essentials
    USD 4.00
    Per Client
    Deluxe
    USD 5.00
    Per Client
    Premier
    USD 6.25
    Per Client
    Enterprise
    USD 9.00
    Per Client
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM MaaS360Ivanti Autonomous Endpoint Management
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM MaaS360Ivanti Autonomous Endpoint Management
    Considered Both Products
    IBM
    No answer on this topic
    Ivanti
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    84%
    Would buy again
    32 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    92%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    41 Answers
    84%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    83%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    29 Answers
    81%
    Implementation went as expected
    26 Answers
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    User Ratings
    IBM MaaS360Ivanti Autonomous Endpoint Management
    Likelihood to Recommend
    8.0
    (51 ratings)
    7.0
    (115 ratings)
    Likelihood to Renew
    9.6
    (5 ratings)
    8.2
    (20 ratings)
    Usability
    8.2
    (3 ratings)
    7.2
    (22 ratings)
    Availability
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Performance
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (3 ratings)
    6.4
    (12 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    8.0
    (32 ratings)
    10.0
    (1 ratings)
    Configurability
    9.1
    (2 ratings)
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.6
    (35 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    8.2
    (1 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM MaaS360Ivanti Autonomous Endpoint Management
    Likelihood to Recommend
    IBM
    Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.
    Incentivized
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    Ivanti
    I think that Ivanti Autonomous Endpoint Management can be well suited to most scenarios for patch management. The different options with Ring Deployments allow for rolling out patches in any number of circumstances. Typical monthly, weekly, daily, zero day response, etc. There is some lack of control over how to wrap up a deployment. What I mean is that in a scenario where we need extremely controlled rollouts, some of the features do not align well. For our organization, we would ideally evaluate patches that come out each Patch Tuesday. Select those patches for deployment, deploy those to our test servers over 3 days, wait 2 days, then deploy to production for 3 days. While we have plenty of control over the initial deployment, we have no clean way to say "after these 3 days, no longer deploy the patch". In our specific scenario, we sacrifice process to align with the tool's capabilities.
    Incentivized
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    Pros
    IBM
    • Manage app deployment on mobile fleet of devices
    • Manage all mobile devices and know where your fleet of devices are
    • Solve simple issues like reset screen lock passcodes
    • Protects company’s intellectual property
    • Allows for easy deployment of mobile devices to remote users
    Incentivized
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    Ivanti
    • Ivanti Autonomous Endpoint Management is light weight and easy to install
    • Ivanti Autonomous Endpoint Management allows the user to defer a required restart. Allowing them to restart their machine at a time that's more convenient for them.
    • Comparatively, Ivanti Autonomous Endpoint Management is a budget friendly solution.
    Incentivized
    Read full review
    Cons
    IBM
    • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
    • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
    Incentivized
    Read full review
    Ivanti
    • MDM has fallen a bit flat, however, with the recent acquisition of MobileIron I believe this will change but as of now there is some of this still built into the product
    • The antivirus portion of the product hasn't had much love and could use a bump. It is not bad at all but I would like to see it hit that next level.
    • Data Analytics is the most powerful tool inside this platform but it is so hard for people to figure it out that it often goes unused. It needs a good redesign.
    • API could use some work.
    Read full review
    Likelihood to Renew
    IBM
    I'll gave it a 10, because we have not come across any negative point with MaaS360. In a real comparison with other UEMs / MDMs you will find out that other providers that claim to be "free" or "included" don't have the capeabilities that MaaS360 has. Some features are just not available and others would require you to pay for them. In that case the product would not be "free" anymore.
    Incentivized
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    Ivanti
    MobileIron is a constantly evolving platform that stays current with industry trends. iOS updates? No problem, they're supported almost immediately after a new iOS version comes out. If you are a Core (on-prem) customer there is ample support and assistance to migrate to the Cloud version of MobileIron (although I've yet to convince my department head to approve the request). The platform is very robust and extremely configurable. Management roles can be delegated effectively to other staff without compromising security. These in alone are important, but even more important is the company itself - they are great to work with, from support to sales. We have never had a situation where MobileIron left us on our own, and many times support has gone way beyond what is simply required in order to educate us or extend the usefulness of the product
    Incentivized
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    Usability
    IBM
    Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
    Incentivized
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    Ivanti
    Importing devices and setting up patch deployment was very simple. The real star here is the automation built into Neurons though. Neurons is able to set up custom Bots commands which can automate troublesome servers which have custom start up and shut down commands that must be followed. User and SAML setup was also incredibly easy
    Incentivized
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    Reliability and Availability
    IBM
    Never had an outage in 11 years of using this solution
    Incentivized
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    Ivanti
    i have not experienced sucha thing so far
    Incentivized
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    Performance
    IBM
    typically very consistent but occasionaly some lag
    Incentivized
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    Ivanti
    no issues were encountered
    Incentivized
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    Support Rating
    IBM
    MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
    Incentivized
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    Ivanti
    TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
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    In-Person Training
    IBM
    No answers on this topic
    Ivanti
    it was clear and understandable for me which is why i have a good hang of it the training material is also great which was provided by them. The help community and documentation is also great. all the questions were clearly answered and the person for clear and patient with it.
    Incentivized
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    Online Training
    IBM
    The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
    Incentivized
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    Ivanti
    It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
    Incentivized
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    Implementation Rating
    IBM
    To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
    Incentivized
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    Ivanti
    None, implementation went great
    Incentivized
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    Alternatives Considered
    IBM
    Ease of use and management of mobile devices are easier and has protection against the Cyber threats. The security controls implementation on our devices are perfect and in one place. I love the responsiveness and prosctivenes of the support. Seamless integration with all security devices. The ability to wipe and control days remotely is perfect easy to control all our company information by locking down lost and stolen devices.
    Incentivized
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    Ivanti
    Better in most all categories. On-prem was not an issue for my organization. MS SCCM was lacking features. Airwatch required increasing tiers of service in order to match [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] features, and lacked the robust inventory data we needed. Meraki was very simple to use, but did not meet our needs. I would say that most Airwatch customers aren't using all the features they are paying for, and could save lots of money by using Meraki instead.
    Read full review
    Scalability
    IBM
    IBM Congos Analytics has a steep learning curve, but once mastered, Congos can handle massive datasets and complex, multi-tiered reporting. Thousands of users are no problem. A downside is the complexity of the inital setup of this "all in one" tool, what might affect the deployment time.
    Incentivized
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    Ivanti
    i like the way this tool performs
    Incentivized
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    Professional Services
    IBM
    We worked with an IBM SE who was incredibly competent and extremely professional in handling our questions in addition to ensuring the Knowledge Transfer was completed properly
    Incentivized
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    Ivanti
    No answers on this topic
    Return on Investment
    IBM
    • Seamless and instant onboarding for new employee's devices
    • Ensuring secure access to corporate resources
    • Asset Management of devices and their status
    • Quick off boarding of employees leaving the company
    • Help desk support for unlocking and locating devices
    • Expense Management for Roaming
    Incentivized
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    Ivanti
    • The installation of MobileIron was for security compliance so we could containerize email on BYOD devices and also control who got email on company phones (to prevent hourly workers from working on emails after hours). MobileIron met this need nicely.
    • MobileIron allowed us to utilize device certificates to prevent unauthorized devices from joining wireless networks in our company.
    • MobileIron allows our sales staff to get emails on the road and many users rely on the functionality and ease of the phone for general mail communication.
    Incentivized
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    ScreenShots

    IBM MaaS360 Screenshots

    Screenshot of the SaaS portal & dashboard for UEM administratorsScreenshot of where secure user access to corporate email, contacts, calendar, apps and docs can be configuredScreenshot of a view of hardware inventory, where administrators can take action across all device types

    Ivanti Autonomous Endpoint Management Screenshots

    Screenshot of Asset VisibilityScreenshot of Autonomous PatchScreenshot of Predictive RemediationScreenshot of Digital Employee Experience ManagementScreenshot of Self Healing