What users are saying about
This review does not include a rating.
Top Rated
14 Ratings
This review does not include a rating.
Top Rated
14 Ratings
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Score 9.3 out of 100

Attribute Ratings

    Likelihood to Recommend

    IBM Workload Automation

    N/A
    0 Ratings
    9.5

    ignio AIOps

    95%
    13 Ratings

    Likelihood to Renew

    IBM Workload Automation

    N/A
    0 Ratings
    9.6

    ignio AIOps

    96%
    4 Ratings

    Usability

    IBM Workload Automation

    N/A
    0 Ratings
    9.0

    ignio AIOps

    90%
    12 Ratings

    Availability

    IBM Workload Automation

    N/A
    0 Ratings
    9.2

    ignio AIOps

    92%
    3 Ratings

    Performance

    IBM Workload Automation

    N/A
    0 Ratings
    8.9

    ignio AIOps

    89%
    3 Ratings

    Support Rating

    IBM Workload Automation

    N/A
    0 Ratings
    9.3

    ignio AIOps

    93%
    12 Ratings

    In-Person Training

    IBM Workload Automation

    N/A
    0 Ratings
    9.1

    ignio AIOps

    91%
    1 Rating

    Online Training

    IBM Workload Automation

    N/A
    0 Ratings
    8.2

    ignio AIOps

    82%
    2 Ratings

    Implementation Rating

    IBM Workload Automation

    N/A
    0 Ratings
    9.6

    ignio AIOps

    96%
    4 Ratings

    Configurability

    IBM Workload Automation

    N/A
    0 Ratings
    9.4

    ignio AIOps

    94%
    3 Ratings

    Ease of integration

    IBM Workload Automation

    N/A
    0 Ratings
    8.9

    ignio AIOps

    89%
    3 Ratings

    Product Scalability

    IBM Workload Automation

    N/A
    0 Ratings
    9.2

    ignio AIOps

    92%
    3 Ratings

    Vendor post-sale

    IBM Workload Automation

    N/A
    0 Ratings
    9.4

    ignio AIOps

    94%
    3 Ratings

    Vendor pre-sale

    IBM Workload Automation

    N/A
    0 Ratings
    7.9

    ignio AIOps

    79%
    3 Ratings

    Likelihood to Recommend

    IBM

    No answers on this topic

    Digitate

    It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
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    Pros

    IBM

    No answers on this topic

    Digitate

    • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
    • Centralize the dashboard to view and executed the health of systems in our environment.
    • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
    • ignio event management helps the organization to manage the alerts well and make an informed decision.
    Read full review

    Cons

    IBM

    No answers on this topic

    Digitate

    • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
    • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
    • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
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    Pricing Details

    IBM Workload Automation

    Starting Price

    Editions & Modules

    IBM Workload Automation editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      ignio AIOps

      Starting Price

      Editions & Modules

      ignio AIOps editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        IBM

        No answers on this topic

        Digitate

        It is a very good product and it helps our organization.
        Read full review

        Usability

        IBM

        No answers on this topic

        Digitate

        ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
        Read full review

        Reliability and Availability

        IBM

        No answers on this topic

        Digitate

        It was up than Dynatrace
        Read full review

        Performance

        IBM

        No answers on this topic

        Digitate

        We had performance issues in older version butterfly. But the new version cheetah is simply amazing
        Read full review

        Support Rating

        IBM

        No answers on this topic

        Digitate

        We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
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        In-Person Training

        IBM

        No answers on this topic

        Digitate

        Implementation team has provided necessary training & enablement.
        Read full review

        Online Training

        IBM

        No answers on this topic

        Digitate

        Online training materials are shared by the implementation team and it was good.
        Read full review

        Implementation Rating

        IBM

        No answers on this topic

        Digitate

        I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
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        Alternatives Considered

        IBM

        No answers on this topic

        Digitate

        Self HEAL OOB Capabilites
        Read full review

        Scalability

        IBM

        No answers on this topic

        Digitate

        Quite Scalable!
        Read full review

        Return on Investment

        IBM

        No answers on this topic

        Digitate

        • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
        • ignio has increased our alert coverage by over 60%.
        Read full review

        Add comparison