ICIMS Hire vs. Indeed.com

When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.

Incentivized

[Indeed.com] is a very helpful tool for recruitment. Just about every posting receives several candidates. Whenever the candidate pool is unqualified, it is easy to add more requirements or questions to knock those candidates out. There are several options to describe what kind of job you are advertising for. It is my favorite recruitment website.

Incentivized

• The opt-out message after the 1st text helps weed out the people who are not interested.
• Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
• Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.

Incentivized

• The best free job advertising platform out there that is easy to use and integrates with our ATS Greenhouse
• ATS (Greenhouse) automatically posts every job to Indeed and requires zero effort
• Formatting of the the jobs from my ATS look good when "pulled" over to Indeed
• Able to integrate questions with rules that allow you to shortlist candidates in a more timely fashion
• Sponsoring portal has change a couple times. I do not love the new format as of 5/2021 but it is not bad.
• They allow you to use a credit card for sponsoring which linkedin will not
• Sponsoring criteria is good and has many options

Incentivized

• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

Incentivized

• A lot of the same applicants apply over and over to the same job postings despite being rejected due to being unqualified for the position. This is particularly a problem when doing large-scale hires in one specific location.
• Indeed has poor filtering and search capabilities for employers. As an employer on Indeed you deal with huge QUANTITY of applicants - which can be great but when looking for specific skillsets, it can be difficult to find the right applicants in such a large pool. For executive level positions, Indeed is not my preferred job positing site.

Incentivized

We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.

Incentivized

We just love iCIMS. Our hiring managers love iCIMS. I give it a 9 because some hiring managers do not have to use it as regularly and need reminders on what to do. It really improved our experience with our ATS overall and I wouldn't want to work in any other system in my job.

Incentivized

Indeed does its job best in job postings, Sourcing resumes, and internal communication where our personal details can't be enclosed. Various filters help us source the particular resume.

Incentivized

We never experience outages that impact our usage. I also can't remember any recent time where there has been an error within the system that has prevented us from using the application as needed on a regular basis. If there are ever any issues, iCIMS has a customer service department that is very easy to reach.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

Incentivized

I haven't had to use Customer Service much for Indeed.com but the few times I've had encounters they have been very nice and helpful. They ensure you are getting the most out of your money with the resources Indeed has to offer. You can speak to customer service over the phone or on a quick messenger setting on the website depending on what your style is or how easy you feel your question is.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

Things went smoothly

ICIMS Hire stands out as the right choice for our needs. I used to prefer Greenhouse's focus on structured interview science and feedback abilities but I selected ICIMS Hire because its unmatched configurability and robust automation allow us to manage massive, high-volume hiring needs. As a hiring manager, I put a lot of effort and thought into every screening and interview as I always want to hire the best. We need a hiring tool that allows me to focus on my interviewing and goals, and less on the admin piece. Workday is a system I have used in the past and am very lucky to not have to touch it again, so ICIMS Hire seems to be the best option at the moment. Can't wait for its AI functionalities!

Incentivized

Selected Indeed.com because job seekers use it heavily since it is simple to post their profile and less information is required of them. Downside is less information is available to the employer/ recruiter so job seekers will get more relevant responses on other sites where all their information is considered before they are reach out to by employers. Other job sites are more costly but yield a better outcome for both job seeker and employer/ recruiter.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• Reduced a lot of overhead with our internal HRCs saving both time and hours
• Automated tools help interface and integrate candidate, employee data into our core HR system saving manual intervention, time, and labor.
• Ease of use website so anyone [can] do it with little to no training

Incentivized

• The largest positive impact Indeed.com has had is allowing our one person HR Department to have access to such a wide array of candidates.
• The ability to post job listings and not have a cost involved is an important reason we use Indeed.com.
• Even if we do not bring a candidate in for an interview, having our listings on the web helps to spread our name a bit and show that we are hiring.

Incentivized