ICIMS Hire vs. Jobma vs. StepStone

When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.

Incentivized

This is pretty much perfect if you are in a situation like us i.e, want to improve/replace your phone screening and ensure your clients only interview good candidates. It also works great for pretty much any role you might be hiring for since the video interview part happens early in the process. The only scenario where this might not be used in your recruitment process is if you hire a few people throughout the year. In that case, it probably doesn't make sense.

• The opt-out message after the 1st text helps weed out the people who are not interested.
• Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
• Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.

Incentivized

• Overall interviewing experience with Jobma is outstanding.
• Jobma connects us to worldwide talent remotely and helps discover, engage and recruit star talent for the position effectively.
• I was also able to share some of the initial interviews and the management team supported and loved the tool. Thanks, Jobma, for making this a reality.
• Jobma allows us to conduct our preliminary interviews with ease.

• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

Incentivized

• I feel like their live video interview should be easier to set up. Right now it takes a few clicks to get it set up. There should just be an option to immediately do a live interview without the scheduling bit.
• We would like to be able to download our video interviews but I am told that is a GDPR/compliance thing they cannot do.

We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.

Incentivized

Works great. Its affordable and reliable. Great support. Whats not to like

I would give it a 9.5 rating, if allowed because despite several gaps, the user's (candidate) feedback to us has been consistently within the 9-10 range, in the past year. The tool is clean, branded and efficient for the people we recruit and who apply to our job openings. It serves our needs extremely well and I for one, wouldn't replace it at the moment, given our hiring needs. It does have some reporting misses and the Mobile app is down to a 4 - however, the results we're seeing overshadow its functionality challenges

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

I wasn't involved with the implementation. It was before my time

Incentivized

Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

Incentivized

I have used Spark Hire in my previous organization which is an alternate software for Jobma, but Spark Hire pricing is very expensive when compared to Jobma. So I would recommend always Jobma for its features and affordable pricing.

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• iCIMS has had a positive impact on our recruitment efficiency and compliance tracking.
• The improved visibility across requisitions and hiring stages has shortened our time-to-hire by about 20%.
• Centralized documentation and audit-ready reports have helped ensure adherence to EEO and federal hiring standards.

Incentivized

• Integration of Jobma into hiring tool kit has significantly reduces the interview rounds and time and fast-forward the complete interview process.
• It provides easy to easy dashboard and make it convenient for the hiring managers to track personal and team performances of recruiters that makes hiring more effective and objective driven.