ICIMS Hire vs. WorkBright

When we partnered with ICIMS in 2018, it met our needs. 8 years later, I think ICIMS can offer more. AI needs to be incorporated into its system to better service its customers. The other recommendation is that they should offer training and communicate more often with their clients. Their dashboard should also be improved to make it easier on the eyes.

Incentivized

Workbright is well suited because of the following reasons: 1. Data transmission between browser and application is highly encrypted 2. Bank grade data encryption for maximum security 3. Data is backed up at various locations 4. Database security is maintained to the highest standards with Engineers 5. Automated reminders and user correction error flow system

Incentivized

• The opt-out message after the 1st text helps weed out the people who are not interested.
• Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
• Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.

Incentivized

• Being able to share candidate information with other supervisors or team members and others involved in the hiring process.
• The convenience of filling in new employee hiring forms.
• Create groups, organize all paperwork and send to employees with just one click.

Incentivized

• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

Incentivized

• Onboarding Paperwork - It would be great if there was only one website we had to log into. For example, I have to log into one to send paperwork, and then log into another domain to check the paperwork sent.
• Note Timeline - Anytime any application is touched, viewed, etc. a note is made. We also utilize the note feature to communicate about each applicant. However, it gets quite messy when their are over 40 notes and you are not able to sort or organize them.
• Attachments - Can't attach items in notes, would be nice feature for attaching images, snippets, pdfs, etc.

Incentivized

We would highly likely renew iCIMS Hire because it consistently delivers strong value across our recruiting process. It streamlines workflows, improves collaboration between teams, and provides reliable reporting and insights. The system is scalable, user-friendly, and continues to evolve with new features, making it a dependable long-term solution for our hiring needs.

Incentivized

I would give it a 9.5 rating, if allowed because despite several gaps, the user's (candidate) feedback to us has been consistently within the 9-10 range, in the past year. The tool is clean, branded and efficient for the people we recruit and who apply to our job openings. It serves our needs extremely well and I for one, wouldn't replace it at the moment, given our hiring needs. It does have some reporting misses and the Mobile app is down to a 4 - however, the results we're seeing overshadow its functionality challenges

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

I wasn't involved with the implementation. It was before my time

Incentivized

Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

Incentivized

WorkBright was selected as the primary HR software within our company. One of the main reasons it was selected is the intuitive user interface and dashboard. Additionally, the software had excellent features for the cost such as custom reporting, notifications, enhanced security, and training. WorkBright offered many features that other HR software in the same price range did not.

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• iCIMS has had a positive impact on our recruitment efficiency and compliance tracking.
• The improved visibility across requisitions and hiring stages has shortened our time-to-hire by about 20%.
• Centralized documentation and audit-ready reports have helped ensure adherence to EEO and federal hiring standards.

Incentivized

• Huge return on investment in terms of time needed to circulate new openings nationally.
• Very positive impact on speed with which interviewer can contact prospective employees.
• Outstanding onboarding for new employees. Tick 5 boxes and all info is emailed directly to the new employee.
• Very challenging build process that took many weeks to fully integrate.

Incentivized