Likelihood to Recommend If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.
Read full review [KeePass] works extremely well for personal work passwords and personal-use passwords for home. It allows users to remember 1 single complex password in order to gain access to the entire database of passwords. It doesn't work so well if you want to sync passwords to multiple devices such as your computer or phone. It can be done, but it's not simple.
Read full review Pros AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly. AuthAnvil applications are easy for the end-user to install. AuthAnvil is readily available across multiple platforms (Windows, Android, iOS). Read full review Very secure - no worries about our passwords being stored insecurely or in the wrong place. Easy to share access to passwords used company-wide. Integrates with Chrome and other browsers for ease of use and speed. Price - free to use. Jacob Wall Senior Technical Writer / Client Services
Read full review Cons Does not offer faster login for trusted devices. App requires multiple clicks to get to security code. App is slow to load. App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes. Read full review I don't believe that this is so much a negative, but be sure that you keep your password database saved in a location that is accessible (even during an outage). Failure to do so will make it hard/impossible to recover passwords in the event that your database is unreachable (such as if a network drive failure). Read full review Likelihood to Renew My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
Read full review Usability Simplicity of use combined with price and low system resources.
Read full review Search feature so you don't have to spend time looking for what you need. The ability to right click and save username and password, URL open options so your not locked to a particular browser were all key features we considered in the usability and adoption rate of this application. Highly recommend to any organization for credential management.
Read full review Support Rating They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
Read full review I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
Read full review Alternatives Considered I selected Passly at first as it would allow for a single sign on with azure to
Kaseya VSA . Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.
Read full review KeePass is free and compatible with all the devices you or your customers and it has a lot of different uses. Is not only a password manager like
Norton safe password or the avast's one. Like the password managers of the browsers, no, with KeePass every customer can find a useful way to share and keep secure I formations
Read full review Return on Investment Kaseya has allowed us to be more secure. It's allowed us to link multiple 2FA devices to one account. It's provided us with basic logging. Read full review Positive. All of our usernames and passwords for service accounts are in one convenient location. Positive. The ability to organize everything into separate locations/folders is great. Positive. Password generator makes it easy for us to generate a secure password for our accounts. Matthew James Junior Systems Administrator | POS Programming Specialist
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