TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IDERA SQL Diagnostic Manager

    Score8 out of 10
    N/ASQL Diagnostic Manager for Microsoft SQL Server helps database administrators to find and fix Microsoft SQL Server performance problems in physical, virtual, and cloud environments. Unlike its competition, it provides effective scalability, advanced SQL query analysis and optimization, prescriptive analysis with corrective SQL scripts, powerful automated alert responses, broad PowerShell integration, complete customization, and extensive support for current and legacy Microsoft SQL Server and…

    $1,996

    per instance with first year maintenance included

    SolarWinds Pingdom

    Score8 out of 10
    N/ASolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.

    $14.95

    per month

    Pricing
    IDERA SQL Diagnostic ManagerSolarWinds Pingdom
    Editions & Modules
    Standard via eCommerce
    1,996.00
    per instance with first year maintenance included
    Synthetic Monitoring
    $10
    per month
    Real User Monitoring
    $10
    per month
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    IDERA SQL Diagnostic ManagerSolarWinds Pingdom
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IDERA SQL Diagnostic ManagerSolarWinds Pingdom
    Considered Both Products
    Idera, Inc.
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    52 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    52 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    49 Answers
    Features
    IDERA SQL Diagnostic ManagerSolarWinds Pingdom
    SQL Performance Monitoring
    Comparison of SQL Performance Monitoring features of IDERA SQL Diagnostic Manager and SolarWinds Pingdom
    Feature
    IDERA SQL Diagnostic Manager
    8.0
    7 Ratings
    2% below category average
    SolarWinds Pingdom
    -
    Ratings
    Performance dashboard9.07 Ratings00 Ratings
    Intelligent alerting8.07 Ratings00 Ratings
    Top SQL9.07 Ratings00 Ratings
    Historical trend data9.06 Ratings00 Ratings
    Virtualization support5.06 Ratings00 Ratings
    Best Alternatives
    IDERA SQL Diagnostic ManagerSolarWinds Pingdom
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds SQL Sentry
    Score10 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    SolarWinds SQL Sentry
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IDERA SQL Diagnostic ManagerSolarWinds Pingdom
    Likelihood to Recommend
    9.0
    (8 ratings)
    4.5
    (64 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (7 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    4.1
    (54 ratings)
    User Testimonials
    IDERA SQL Diagnostic ManagerSolarWinds Pingdom
    Likelihood to Recommend
    Idera, Inc.
    SQL Server [Business Intelligence] Manager is useful for tracking performance across SSIS, SSRS and SSA and have the data represented in dashboards. It helps improve performance and helps end users. However, several features are redundant for smaller organization that can use the tools that comes with existing Microsoft products. These features also takes time to learn and use.
    Incentivized
    Read full review
    SolarWinds
    I believe the scenarios we used it for were quite well covered, from the executive perspective. The downtime alarms worked very well and were easy to setup, uptime monitoring tools were clear and easy to use, even for non-technical people (C-level) and the SLA management tools allowed us to spend less time, and have less friction, with our clients
    Incentivized
    Read full review
    Pros
    Idera, Inc.
    • SQLdm does a good job of providing information at a high level, but also allows me to drill down to specific queries and events if needed. I don't always need to sift through tons of details to get the information I need. It also gives a very wide range of information from SQL specific metrics, to OS metrics, to VM metrics, all the way up to host server metrics.
    • I like how the alert and notification system can be customized. For example, if you know a certain server regularly has long-running queries, you can adjust the alert to not fire unless a query has been running for 30 minutes while the rest of the servers fire after 30 seconds. That is very helpful in not being bombarded at dinner with alerts from a server similar to, "I've been at 90% cpu for 26 milliseconds!!!!!!!...and now it's back down to 30%" Good information to know, but not something you need to literally lose sleep over.
    • I like how you can configure different servers to be monitored differently. For example, you can have a group of servers called DEVELOPMENT that you can turn on heavier monitoring on so you can test how changes in applications might affect the SQL environment, but in the PRODUCTION group, you may only want to enable the heavier analysis and logging when performance issues are actively being reported.
    Incentivized
    Read full review
    SolarWinds
    • The alerts are very responsive offering quite detailed timing information
    • The UI for reports is very clear and set up of reports is very intuitive
    • Customer service was good when there were problems - e.g. lapsing billing causing reporting to go down
    Incentivized
    Read full review
    Cons
    Idera, Inc.
    • Windows client has some issues. When you have small time intervals for your data collection, it can cause the client to become unresponsive and require you to restart it.
    • It takes more time to get the web client running than it does to get the windows client running.
    • The visualizations have been the same for the last eight years--could use a little bit of a refresh.
    Incentivized
    Read full review
    SolarWinds
    • The PagerDuty integration could be a lot better. When you use the PagerDuty integration, it doesn't send any information about which check failed! It just sends a message like "Timeout (> 30s)" -- this isn't very helpful when we have hundreds of checks. We've worked around this by using both the PagerDuty and Slack integrations and having them both post to the same Slack channel. But this means that when an engineer is paged from PagerDuty, they have to go to Slack (or Pingdom) to find the details about the page; it's not available on the page itself.
    Incentivized
    Read full review
    Likelihood to Renew
    Idera, Inc.
    No answers on this topic
    SolarWinds
    Recently added features have made Pingdom less intuitive for our requirements. While Pingdom has a broad offering and remains a good value, it is becoming more than we need. Our customer base is becoming more and more global and Pingdom still lacks Asia-Pacific monitoring, which we will need within a year.
    Read full review
    Usability
    Idera, Inc.
    No answers on this topic
    SolarWinds
    Pingdom is easy to use, very intuitive and has a very short learning curve. From the onset, we've been able to jump in and leverage the tool to accomplish our goals for page speed performance and discover the insights we need to make improvements. Its a well-designed tool and makes for a good user experience.
    Incentivized
    Read full review
    Performance
    Idera, Inc.
    No answers on this topic
    SolarWinds
    Interface is unnecessarily complicated and frequently responds slowly.
    Read full review
    Support Rating
    Idera, Inc.
    No answers on this topic
    SolarWinds
    Support responded the same day to my query, as I was setting the product up but couldn't find the setting I needed. This was successfully resolved in a short time frame, so I was pleased with how quickly we were able to get this resolved. I haven't needed to contact support since.
    Incentivized
    Read full review
    Alternatives Considered
    Idera, Inc.
    IDERA SQL Diagnostic Manager for SQL, Redgate SQL, and MonitorLogicMonitor are similar products to each other. We decided on IDERA SQL Diagnostic Manager for SQL because our experience with locating heavy queries has been very good and it provides real-time monitoring of all servers and databases. It also allows you to have a large volume of historical data which allows you to analyze trends in the databases.
    Incentivized
    Read full review
    SolarWinds
    1. PRTG Network Monitor was a far more complicated tool to use and set up albeit it does both Internal and External monitoring. The setup wasn't intuitive and there are too many configuration options to complete to form an alert
    2. Amazon CloudWatch is specific to AWS resources and cannot be easily use outside of the AWS Ecosystem
    Incentivized
    Read full review
    Return on Investment
    Idera, Inc.
    • Allows us to quickly set up ETL processes as soon as we installed SQL Server.
    • There's a lot of free/paid resources available online, decreasing development time.
    • A tool with plenty of experienced developers.
    Incentivized
    Read full review
    SolarWinds
    • Honestly, we have 4 other products that overlap this functionality whose organizations provide far superior support. At this point it is an unnecessary expense.
    • In my opinion, their lack of support responsiveness and commitment has impacted our IT agility.
    • Its time to explore other alternatives.
    Read full review
    ScreenShots

    IDERA SQL Diagnostic Manager Screenshots

    Screenshot of SQL Diagnostic Manager for SQL Server

    SolarWinds Pingdom Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot