TrustRadius: an HG Insights company

IDrive Online Backup and Object Storage e2 vs. Unitrends

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IDrive Online Backup and Object Storage e2

    Score9.1 out of 10
    N/AIDrive protects PCs, Macs, mobile devices, Servers, Cloud Applications Data (SAAS) including Office 365, and Google Workspace, and provides S3 compatible Object Storage with IDrive e2. IDrive offers different plans for cloud backup for devices: - IDrive Personal - IDrive Core - IDrive Team - IDrive Small Business - IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google…

    $59.50

    per year One user, unlimited computers 5TB storage

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    IDrive Online Backup and Object Storage e2Unitrends
    Editions & Modules
    IDrive Cloud to Cloud Backup
    $20
    per year
    IDrive 360 EndPoint
    $29.50
    per year
    IDrive e2
    $49.50
    per year
    IDrive Core
    $79.50
    per year
    Personal
    $99.50
    per year
    IDrive Team
    $99.50
    per year
    IDrive Business
    $99.50
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    IDrive Online Backup and Object Storage e2Unitrends
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint—
    More Pricing Information
    Community Pulse
    IDrive Online Backup and Object Storage e2Unitrends
    Considered Both Products
    IDrive
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    91 Answers
    89%
    Would buy again
    170 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    88 Answers
    91%
    Delivers good value for the price
    164 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    88 Answers
    93%
    Happy with the feature set
    178 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    84 Answers
    89%
    Lived up to sales and marketing promises
    154 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    86 Answers
    87%
    Implementation went as expected
    156 Answers
    Features
    IDrive Online Backup and Object Storage e2Unitrends
    File Sharing & Management
    Comparison of File Sharing & Management features of IDrive Online Backup and Object Storage e2 and Unitrends
    Feature
    IDrive Online Backup and Object Storage e2
    9.5
    93 Ratings
    12% above category average
    Unitrends
    -
    Ratings
    Versioning9.768 Ratings00 Ratings
    Video files9.371 Ratings00 Ratings
    Audio files9.466 Ratings00 Ratings
    Document collaboration10.03 Ratings00 Ratings
    Access control9.26 Ratings00 Ratings
    File search9.378 Ratings00 Ratings
    Device sync9.384 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of IDrive Online Backup and Object Storage e2 and Unitrends
    Feature
    IDrive Online Backup and Object Storage e2
    8.9
    88 Ratings
    3% above category average
    Unitrends
    -
    Ratings
    User and role management9.371 Ratings00 Ratings
    File organization8.184 Ratings00 Ratings
    Device management9.385 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of IDrive Online Backup and Object Storage e2 and Unitrends
    Feature
    IDrive Online Backup and Object Storage e2
    9.0
    93 Ratings
    4% above category average
    Unitrends
    -
    Ratings
    Performance8.290 Ratings00 Ratings
    Reliability9.488 Ratings00 Ratings
    Storage Reports9.481 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of IDrive Online Backup and Object Storage e2 and Unitrends
    Feature
    IDrive Online Backup and Object Storage e2
    -
    Ratings
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Universal recovery00 Ratings6.8302 Ratings
    Instant recovery00 Ratings8.7290 Ratings
    Recovery verification00 Ratings7.3288 Ratings
    Business application protection00 Ratings6.5262 Ratings
    Multiple backup destinations00 Ratings8.0268 Ratings
    Incremental backup identification00 Ratings8.3338 Ratings
    Backup to the cloud00 Ratings6.5213 Ratings
    Deduplication and file compression00 Ratings8.0326 Ratings
    Snapshots00 Ratings7.3243 Ratings
    Flexible deployment00 Ratings7.37 Ratings
    Management dashboard00 Ratings6.17 Ratings
    Platform support00 Ratings9.07 Ratings
    Retention options00 Ratings7.57 Ratings
    Encryption00 Ratings8.36 Ratings
    Best Alternatives
    IDrive Online Backup and Object Storage e2Unitrends
    Small Businesses
    Zoho WorkDrive
    Score9.3 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IDrive Online Backup and Object Storage e2Unitrends
    Likelihood to Recommend
    9.5
    (97 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.9
    (25 ratings)
    Usability
    9.7
    (23 ratings)
    8.3
    (16 ratings)
    Availability
    -
    (0 ratings)
    6.2
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.6
    (2 ratings)
    Support Rating
    9.1
    (5 ratings)
    7.9
    (23 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    5.5
    (1 ratings)
    8.7
    (12 ratings)
    Configurability
    -
    (0 ratings)
    7.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    IDrive Online Backup and Object Storage e2Unitrends
    Likelihood to Recommend
    IDrive
    It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
    Incentivized
    Read full review
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Pros
    IDrive
    • I'm using it on MAC, the app works very well in the background
    • Logging activities is something I really like, because I can check whether the backup was successful or not.
    • I really like the option of being able to select external drivers and back up only specific folders or files.
    • The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.
    Incentivized
    Read full review
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Cons
    IDrive
    • DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
    • I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
    • After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space
    Incentivized
    Read full review
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    IDrive
    It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
    Incentivized
    Read full review
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Usability
    IDrive
    While both the desktop and mobile apps are pretty straightforward and not complicated to navigate with features and settings fairly easy to understand and execute with clear enough descriptions they could use a refresh to be a but more intuitive and improvements made so they are less glitchy. Also backup speeds could use some improvement
    Incentivized
    Read full review
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Reliability and Availability
    IDrive
    No answers on this topic
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Performance
    IDrive
    No answers on this topic
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Support Rating
    IDrive
    I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
    Incentivized
    Read full review
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Online Training
    IDrive
    No answers on this topic
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Implementation Rating
    IDrive
    Did not participate in the implementation.
    Incentivized
    Read full review
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Alternatives Considered
    IDrive
    I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
    Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
    IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
    Read full review
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Scalability
    IDrive
    No answers on this topic
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Return on Investment
    IDrive
    • For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.
    Incentivized
    Read full review
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    ScreenShots

    IDrive Online Backup and Object Storage e2 Screenshots

    Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360