Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IFS Applications
Score 7.6 out of 10
N/A
IFS Applications is presented by the vendor as an agile application suite that offers enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise project management, handling 4 core processes: Service & Asset Management Full Enterprise Asset Management (EAM), Maintenance Repair and Overhaul (MRO) and Field Service Management (FSM) Manufacturing Enterprise Resource Planning (ERP) with support for process manufacturing, discrete manufacturing…N/A
Microsoft Dynamics 365
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.N/A
SAP Cloud ERP
Score 8.6 out of 10
N/A
SAP Cloud ERP (SAP S/4HANA Cloud) is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP Cloud ERP is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP Cloud ERP is a foundational component of theN/A
Pricing
IFS ApplicationsMicrosoft Dynamics 365SAP Cloud ERP
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IFS ApplicationsMicrosoft Dynamics 365SAP Cloud ERP
Free Trial
NoYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeRequired
Additional DetailsPer user, per month
More Pricing Information
Community Pulse
IFS ApplicationsMicrosoft Dynamics 365SAP Cloud ERP
Considered Multiple Products
IFS Applications
Chose IFS Applications
IFS Applications have a very UI rich interface compared to other systems. IFS Applications can be easily and quickly learned with the very good documentation, e learning portals and other learning platforms. The technical implementation of the IFS Applications is very …
Chose IFS Applications
IFS Cloud, IFS Applications and IFS Field Service Management
Chose IFS Applications
IFS Applications is based on Agile Technology which allows organizations to reconfigure user interface as per user requirements and make it user-friendly. Other applications are lagging on many fronts like User Interface, Online help document availability, Implementation …
Chose IFS Applications
Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP.

We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their …
Microsoft Dynamics 365
Chose Microsoft Dynamics 365
The system we were using was an in-house developed system.
Chose Microsoft Dynamics 365
I have tried Zoho Books and QuickBooks CRM as well. However, there quiet a few things that were missing from them. Both the CRM were good when it comes to creating the quotes. However, none of them provides the visibility like Microsoft Dynamics 365. Additionally, it was a bit …
Chose Microsoft Dynamics 365
Dynamics is the middle ground between the Salesforce ecosystem and the SAP ecosystem: it's versatile enough to rival Salesforce, but its third-party integrations are significantly weaker. At the same time, it has enough capabilities to compete with SAP, even though the German …
Chose Microsoft Dynamics 365
Microsoft Dynamics 365 is easier to implement and with Office integration a better solution for our divisions.
Chose Microsoft Dynamics 365
Used Salesforce.com before Microsoft Dynamics 365 - working in sfdc is a breeze as compared to Microsoft Dynamics 365 hands down.
Chose Microsoft Dynamics 365
Microsoft Dynamics 365 is much more robust, with more customizable features, such as user-specific settings and customer customization options. The system is easy to us,e and all modules can be customized to the exact need of the user. The standard version includes everything …
Chose Microsoft Dynamics 365
Microsoft stands different from all of them. It's easy to use and comes with Microsoft's trust. On the basis of security, it's one of the best. It mainly solves the purpose and works as per desire. On the other hand, all the abovementioned items are also suitable for meeting …
Chose Microsoft Dynamics 365
We have used Salesforce and a homegrown CRM in the past. Neither gave us as seamless an implementation as Microsoft Dynamics 365 has done. We prefer Microsoft Dynamics 365 features that seems better fit for our enterprise growth than does Salesforce. We've also found that our …
Chose Microsoft Dynamics 365
We selected Microsoft Dynamics 365 over Salesforce because of the integrations with the other Microsoft products we are using.
Chose Microsoft Dynamics 365
Overall the usability and multi-functionality of Microsoft Dynamics 365 is really what stood out to our leadership team and board. We were able to eliminate the need for multiple platforms and integrate a lot of our processes into one single platform. The idea is we can …
Chose Microsoft Dynamics 365
I have also used some bespoke systems, which were much better than any of these. Microsoft Dynamics 365 was selected by senior management, against advice from technical experts. The products I could find in the list were also expensive and inefficient; Microsoft Dynamics …
Chose Microsoft Dynamics 365
Interfaces are better, faster in work and more secured. Cost of product is much better with Microsoft Dynamics 365. Moreover Microsoft Dynamics 365 works hard on its updates and tries its best from what I have seen to make a better available product for usage by companies and …
Chose Microsoft Dynamics 365
Informatica Cloud MDM - Customer 360 for Salesforce
Chose Microsoft Dynamics 365
It is Less Costly Compared to the other CRM.
For call Centre Management this Works best when we used The dialer.
Using Dialer and CRM side by Side gives the best Result.
Chose Microsoft Dynamics 365
Mailchimp is great at sending mass emails, but Dynamics can do that as well and much more!
Chose Microsoft Dynamics 365
Out of all the software and CRMs evaluated, Microsoft Dynamics 365 was the best suited for the company and team's needs.
Chose Microsoft Dynamics 365
As a trainer - I train on whatever the client opts to use. I trained on Microsoft Dynamics 365 because it was what the client used.
Chose Microsoft Dynamics 365
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be …
Chose Microsoft Dynamics 365
Microsoft has much better tools and customer support. Everything I need to see is organized in a database and it's easy to get an overview of from the dashboard. Salesforce is just more clunky and I don't really like the way they organize their data. Also, it is not as …
Chose Microsoft Dynamics 365
We liked the fact that Dynamics CRM had out of box integrations with O365 applications like Outlook, Power BI, etc. They also are a little more flexible when it came to the implementation. They offered sales and service in a fully cloud based edition while other options in the …
Chose Microsoft Dynamics 365
I think that Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) has made its spot amongst the business world and again, provides your needs based upon what it is your looking for in a cloud-based ERP. We are currently still using the software and so far I can say that it …
Chose Microsoft Dynamics 365
We had other applications from Microsoft like ERP applications and we already used Outlook for a mail client. Today, given the choice and having a big amount of money to invest, they would probably choose SalesForce for CRM, having a better mobile app and better reporting for …
Chose Microsoft Dynamics 365
While Hubspot CRM starts off as a free software, we went with Dynamics based on the additional features available at this time. MS Dynamics also works well with the other applications we already had in place. Besides that, they do both achieve a similar goal in the CRM field …
SAP Cloud ERP
Chose SAP Cloud ERP
The decision is made by the supervisor. However, we can live with that because the impact on the business is manageable. It’s not a bad idea to be prepared now, because the cloud is the future.
Chose SAP Cloud ERP
Autonomous Enterprise looks promising but it stands to see what comes next
Chose SAP Cloud ERP
SAP Business Technology Platform
Chose SAP Cloud ERP
We have had SAP ERP in use for a long time.
Chose SAP Cloud ERP
Dynamics was simply not prepared for our type of business. Also, our users were already familiarized with SAP.
Chose SAP Cloud ERP
We select it because it is a world cloud solution
Chose SAP Cloud ERP
Functionality and integration are better in SAP but the price is too high.
Chose SAP Cloud ERP
Because I find more partners and potential support with SAP Cloud ERP.
Chose SAP Cloud ERP
SAP Cloud ERP is more scalable across n business scenarios.
Chose SAP Cloud ERP
SAP Cloud ERP is best for manufactuing
Features
IFS ApplicationsMicrosoft Dynamics 365SAP Cloud ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
IFS Applications
4.5
Ratings
49% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
8.1
Ratings
9% above category average
Pay calculation7.70 Ratings00 Ratings7.80 Ratings
Benefit plan administration7.00 Ratings00 Ratings7.90 Ratings
Direct deposit files6.00 Ratings00 Ratings7.60 Ratings
Customization
Comparison of Customization features of Product A and Product B
IFS Applications
8.7
Ratings
15% above category average
Microsoft Dynamics 365
7.7
Ratings
0% below category average
SAP Cloud ERP
7.7
Ratings
2% above category average
API for custom integration8.70 Ratings7.80 Ratings7.70 Ratings
Plug-ins8.70 Ratings00 Ratings7.60 Ratings
Custom fields00 Ratings7.60 Ratings00 Ratings
Custom objects00 Ratings7.50 Ratings00 Ratings
Scripting environment00 Ratings7.90 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
IFS Applications
9.9
Ratings
16% above category average
Microsoft Dynamics 365
8.8
Ratings
4% above category average
SAP Cloud ERP
8.3
Ratings
1% below category average
Single sign-on capability10.00 Ratings8.80 Ratings8.50 Ratings
Role-based user permissions9.70 Ratings8.70 Ratings8.20 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IFS Applications
8.6
Ratings
15% above category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
7.7
Ratings
4% above category average
Dashboards8.30 Ratings00 Ratings7.70 Ratings
Standard reports8.20 Ratings00 Ratings7.80 Ratings
Custom reports9.40 Ratings00 Ratings7.60 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
IFS Applications
7.5
Ratings
3% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
8.2
Ratings
6% above category average
Accounts payable9.40 Ratings00 Ratings8.20 Ratings
Accounts receivable9.40 Ratings00 Ratings8.20 Ratings
Global Financial Support9.00 Ratings00 Ratings7.80 Ratings
Primary and Secondary Ledgers9.20 Ratings00 Ratings7.90 Ratings
Journals and Reconciliations8.90 Ratings00 Ratings8.00 Ratings
Configurable Accounting8.70 Ratings00 Ratings7.90 Ratings
Standardized Processes9.00 Ratings00 Ratings8.30 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
IFS Applications
9.0
Ratings
12% above category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
8.3
Ratings
4% above category average
Inventory tracking9.20 Ratings00 Ratings8.20 Ratings
Automatic reordering9.40 Ratings00 Ratings7.80 Ratings
Location management9.40 Ratings00 Ratings7.90 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
IFS Applications
6.2
Ratings
24% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
8.2
Ratings
4% above category average
Pricing8.90 Ratings00 Ratings8.00 Ratings
Order entry8.30 Ratings00 Ratings8.00 Ratings
Credit card processing8.40 Ratings00 Ratings9.00 Ratings
Cost of goods sold8.00 Ratings00 Ratings8.30 Ratings
Order Orchestration7.60 Ratings00 Ratings7.90 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
IFS Applications
3.8
Ratings
65% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
8.4
Ratings
12% above category average
Billing Management8.00 Ratings00 Ratings9.00 Ratings
Cash and Asset Management8.60 Ratings00 Ratings7.90 Ratings
Travel & Expense Management8.60 Ratings00 Ratings10.00 Ratings
Budgetary Control & Encumbrance Accounting7.60 Ratings00 Ratings7.40 Ratings
Period Close9.20 Ratings00 Ratings7.90 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
IFS Applications
2.7
Ratings
95% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
-
Ratings
Budgeting and Forecasting3.00 Ratings00 Ratings00 Ratings
Project Costing6.00 Ratings00 Ratings00 Ratings
Cost Capture5.00 Ratings00 Ratings00 Ratings
Capital Project Management2.00 Ratings00 Ratings00 Ratings
Customer Contract Compliance2.00 Ratings00 Ratings00 Ratings
Project Revenue Recognition2.00 Ratings00 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
IFS Applications
3.5
Ratings
66% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
9.3
Ratings
29% above category average
Project Planning and Scheduling9.60 Ratings00 Ratings10.00 Ratings
Task Insight for Project Managers8.60 Ratings00 Ratings8.00 Ratings
Project Mobile Functionality7.60 Ratings00 Ratings10.00 Ratings
Definable Resource Pools8.40 Ratings00 Ratings9.00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
IFS Applications
9.4
Ratings
23% above category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
8.1
Ratings
9% above category average
Award Lifecycle Management9.40 Ratings00 Ratings8.10 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
IFS Applications
3.5
Ratings
67% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
7.8
Ratings
10% above category average
Bids Analyzed and Compared9.20 Ratings00 Ratings7.70 Ratings
Contract Authoring8.20 Ratings00 Ratings7.80 Ratings
Contract Repository8.20 Ratings00 Ratings7.60 Ratings
Requisitions-to-Purchase Orders Integrated9.30 Ratings00 Ratings8.10 Ratings
Supplier Management9.30 Ratings00 Ratings8.00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
IFS Applications
5.0
Ratings
29% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
9.8
Ratings
38% above category average
Risk Repository8.40 Ratings00 Ratings10.00 Ratings
Control Management8.70 Ratings00 Ratings10.00 Ratings
Control Efficiency Assessments8.40 Ratings00 Ratings10.00 Ratings
Issue Detection7.30 Ratings00 Ratings9.00 Ratings
Remediation and Certification7.90 Ratings00 Ratings10.00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
IFS Applications
7.6
Ratings
9% above category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
7.9
Ratings
13% above category average
Transportation Planning and Optimization8.20 Ratings00 Ratings8.10 Ratings
Transportation Execution Management8.80 Ratings00 Ratings7.90 Ratings
Trade and Customs Management7.80 Ratings00 Ratings7.60 Ratings
Fulfillment Management7.40 Ratings00 Ratings8.10 Ratings
Warehouse Workforce Management8.40 Ratings00 Ratings8.00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
IFS Applications
6.7
Ratings
11% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
8.1
Ratings
8% above category average
Production Process Design9.20 Ratings00 Ratings8.10 Ratings
Production Management8.90 Ratings00 Ratings8.20 Ratings
Configuration Management8.60 Ratings00 Ratings8.10 Ratings
Work Execution9.20 Ratings00 Ratings8.10 Ratings
Manufacturing Costs9.40 Ratings00 Ratings8.10 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
IFS Applications
9.0
Ratings
21% above category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
7.7
Ratings
6% above category average
Forecasting8.60 Ratings00 Ratings7.50 Ratings
Inventory Planning9.40 Ratings00 Ratings7.90 Ratings
Performance Monitoring9.00 Ratings00 Ratings7.70 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
IFS Applications
4.7
Ratings
44% below category average
Microsoft Dynamics 365
-
Ratings
SAP Cloud ERP
9.0
Ratings
20% above category average
Proposal Management8.20 Ratings00 Ratings10.00 Ratings
Product Master Data Management8.60 Ratings00 Ratings7.90 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
IFS Applications
-
Ratings
Microsoft Dynamics 365
7.7
Ratings
2% below category average
SAP Cloud ERP
-
Ratings
Customer data management / contact management00 Ratings7.90 Ratings00 Ratings
Workflow management00 Ratings7.90 Ratings00 Ratings
Territory management00 Ratings7.10 Ratings00 Ratings
Opportunity management00 Ratings7.50 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.90 Ratings00 Ratings
Contract management00 Ratings7.90 Ratings00 Ratings
Quote & order management00 Ratings7.40 Ratings00 Ratings
Interaction tracking00 Ratings8.10 Ratings00 Ratings
Channel / partner relationship management00 Ratings7.30 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
IFS Applications
-
Ratings
Microsoft Dynamics 365
8.0
Ratings
3% above category average
SAP Cloud ERP
-
Ratings
Case management00 Ratings7.80 Ratings00 Ratings
Call center management00 Ratings7.80 Ratings00 Ratings
Help desk management00 Ratings8.50 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
IFS Applications
-
Ratings
Microsoft Dynamics 365
7.9
Ratings
1% above category average
SAP Cloud ERP
-
Ratings
Lead management00 Ratings7.60 Ratings00 Ratings
Email marketing00 Ratings8.10 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
IFS Applications
-
Ratings
Microsoft Dynamics 365
8.0
Ratings
3% above category average
SAP Cloud ERP
-
Ratings
Task management00 Ratings8.10 Ratings00 Ratings
Billing and invoicing management00 Ratings8.00 Ratings00 Ratings
Reporting00 Ratings8.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
IFS Applications
-
Ratings
Microsoft Dynamics 365
7.6
Ratings
2% below category average
SAP Cloud ERP
-
Ratings
Forecasting00 Ratings7.60 Ratings00 Ratings
Pipeline visualization00 Ratings7.70 Ratings00 Ratings
Customizable reports00 Ratings7.40 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
IFS Applications
-
Ratings
Microsoft Dynamics 365
7.7
Ratings
2% above category average
SAP Cloud ERP
-
Ratings
Social data00 Ratings7.80 Ratings00 Ratings
Social engagement00 Ratings7.60 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
IFS Applications
-
Ratings
Microsoft Dynamics 365
7.2
Ratings
5% below category average
SAP Cloud ERP
-
Ratings
Marketing automation00 Ratings7.60 Ratings00 Ratings
Compensation management00 Ratings6.80 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
IFS Applications
-
Ratings
Microsoft Dynamics 365
6.8
Ratings
12% below category average
SAP Cloud ERP
-
Ratings
Mobile access00 Ratings6.80 Ratings00 Ratings
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User Ratings
IFS ApplicationsMicrosoft Dynamics 365SAP Cloud ERP
Likelihood to Recommend
8.4
(0 ratings)
7.8
(0 ratings)
8.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
9.1
(0 ratings)
Usability
8.4
(0 ratings)
7.7
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
8.4
(0 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
9.1
(0 ratings)
Support Rating
1.0
(0 ratings)
8.0
(0 ratings)
6.6
(0 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
7.2
(0 ratings)
Online Training
-
(0 ratings)
7.5
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.2
(0 ratings)
7.6
(0 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
8.3
(0 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
7.5
(0 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
7.4
(0 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
IFS ApplicationsMicrosoft Dynamics 365SAP Cloud ERP
Likelihood to Recommend
Not every Enterprise Resource Planning (ERP) System does not cover all the industry verticals and all the functionalities and requirements for a specific industry as built-in features. Although IFS Applications does not completely cover all the requirements and all the industry verticals, it can be implemented for any industrial company with minimum configurations and customization, which is very good when implementing an ERP system. Since it supports web and mobile versions of the application as well, the users ind it easy to use.
Read full review
Based on user experience, I would like to recommend this software to my friends or colleagues on the AP Handling. I like AP recording the most because it makes my work easy. I have been using this for the past 2 years, and it's one of the best for this task. Easy to use and user-friendly.
Read full review
SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
Read full review
Pros
  • Accounting
  • Finance
  • Complex Inventory
Read full review
  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
Read full review
  • Streamlining and Automating Processes:
  • Example: SAP S/4HANA Cloud helps in streamlining and automating various business processes, reducing manual efforts and errors. For instance, it can automate procurement processes, from purchase requisitions to supplier invoice processing, improving efficiency and reducing the risk of human error.
  • Enhanced User Experience and Interface:
  • Example: The system offers a user-friendly interface and enhanced user experience. It simplifies complex processes, making it easier for employees to navigate and use the system effectively. For example, the system might offer intuitive dashboards for sales teams to easily track customer orders and preferences.
Read full review
Cons
  • Project Budget control other than Procurement
  • Customer Advance settlement process should be Manual rather then Auto Adjustment
  • IFS GSO Support should be more proactive
Read full review
  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
Read full review
  • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
  • Implementation of AI bot on common tasks.
  • There are no offline functionality that users can use remotely.
  • As the scalability of the products grows, they become more expensive.
Read full review
Likelihood to Renew
No answers on this topic
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
SAP S/4HANA Cloud provides strong reliability, compliance, and integration for finance, procurement, and project management, which are core to business operations.
Its integration with analytics and AI platforms adds strategic value, making it difficult to replace.
However, there may be some challenges around licensing cost, customization flexibility, and dependency on specialized skill sets
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Usability
In overall, the companies get many advantages, where we can forget most of the things which can be considered for room for improvement. The user interface is good. It supports mobile versions an has several mobile applications for specific areas with Android, IOS and Windows versions. It allows several deployment options such as remote hosting, IFS Cloud hosting and on-premise hosting of the servers. IFS Applications can be easily and safely integrated with other systems.
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The system has a generally easy to use interface. This is from log in, to switching of environments, to switching of user roles. Even the Business Central reports are relatively easy to use in comparison to other systems. And knowing that the data in Business Central can easily be made available and reports generated via the Microsoft Power BI makes it even a better a system.
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SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
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Support Rating
We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.
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Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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In-Person Training
No answers on this topic
No answers on this topic
More effective
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Implementation Rating
No answers on this topic
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
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Alternatives Considered
Microsoft AX, QAD (in continuation of our previous ERP), Sage X3 was an out of the box ERP that was part of initial RFP. We have chosen IFS based on the compromise between costs & budget, functionality, technical features, and feedback from similar customers that gave their feedback. The project manager team and qualification level of technical or consultant teams were differentiating factors too. Finally IFS application was named in the Gartner’s mid-market ERP Magic Quadrant, along with SAP, and helped us to finalize our choice
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Microsoft Dynamics 365 is much more robust, with more customizable features, such as user-specific settings and customer customization options. The system is easy to us,e and all modules can be customized to the exact need of the user. The standard version includes everything you need for a small business that is starting out. Additional features can be added as needed.
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The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
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Return on Investment
  • Positive impact in terms of global process alignment.
  • Positive impact in terms of a single system of truth and reporting.
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  • If you know your stuff, this product does just fine. They are always adapting (aren't they all, always?), so expect it to grow and for you to grow with it.
  • Don't expect new employees, or places with high turnover, to ease into this product quickly, or even on a moderate time table.
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  • Use of SAP S/4HANA Cloud has helped us process data and make decisions more quickly and effectively.
  • SAP S/4HANA cloud has helped us identify potential problems in our organization.
  • SAP S/4HANA has helped us finish tasks faster, with fewer mistakes, which ensures excellent service delivery.
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ScreenShots

IFS Applications Screenshots

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SAP Cloud ERP Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.