ignio AIOps vs. Lightning Tools Actions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ignio AIOps
Score 8.1 out of 10
N/A
ignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A
Lightning Tools Actions
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Lightning Tools Actions is a complement to Lightning Forms, but can also be used independently of Lightning Forms. Rather than opening individual items to update fields such as Approval Status, Resetting field values such as holiday entitlement, or sending emails to notify creators of items that a request has been approved, Lightning Tools Actions provides the ability to create new command bar buttons with actions that can be performed against multiple selected items.
$1,200
per year per installation
Pricing
ignio AIOpsLightning Tools Actions
Editions & Modules
No answers on this topic
List Actions
From $1200
per year per installation
List Actions Enterprise Edition
POA
per year per installation
List Actions Plus (with Document Generator)
From $1800
per year per installation
Offerings
Pricing Offerings
ignio AIOpsLightning Tools Actions
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices stated are minimum per installation for "stock" products. $1.20 per user on top of annual fee. Enterprise editions can be amended to suit business needs if deemed necessary, additional costs incurred and TBD. All packages include free technical support. Free upgrades available to latest versions of tool as they are released. (online version)Prices stated are minimum per installation for "stock" products. Not available for SharePoint OnPremises (2007 - 2019)
More Pricing Information
Community Pulse
ignio AIOpsLightning Tools Actions
Features
ignio AIOpsLightning Tools Actions
Workload Automation
Comparison of Workload Automation features of Product A and Product B
ignio AIOps
-
Ratings
Lightning Tools Actions
10.0
1 Ratings
18% above category average
Alerts and notifications00 Ratings10.01 Ratings
Best Alternatives
ignio AIOpsLightning Tools Actions
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Apache Airflow
Apache Airflow
Score 8.6 out of 10
Enterprises
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Control-M
Control-M
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ignio AIOpsLightning Tools Actions
Likelihood to Recommend
9.5
(13 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.6
(4 ratings)
-
(0 ratings)
Usability
9.0
(12 ratings)
-
(0 ratings)
Availability
9.2
(3 ratings)
-
(0 ratings)
Performance
8.9
(3 ratings)
-
(0 ratings)
Support Rating
9.3
(12 ratings)
-
(0 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
9.6
(4 ratings)
-
(0 ratings)
Configurability
9.4
(3 ratings)
-
(0 ratings)
Ease of integration
8.9
(3 ratings)
-
(0 ratings)
Product Scalability
9.2
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.4
(3 ratings)
-
(0 ratings)
Vendor pre-sale
7.9
(3 ratings)
-
(0 ratings)
User Testimonials
ignio AIOpsLightning Tools Actions
Likelihood to Recommend
Digitate
It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
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Lightning Tools
We use SharePoint to manage over 100 legal litigation cases. We also use SharePoint for all of our internal billing and time keeping. There is great need for different SharePoint sites to be able to have access to other lists and data sources. List Actions provides an easy-to-use interface that we use to implement file copies between sites, workflow tracking of medical records through our medical collections department, send out medical record requests using the enhanced SendMail options. We have automated many tasks that used to take up considerable time and were error-prone. Having the logic of a workflow with all the steps carried out with a click of a button is great. Plus it is very fast.
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Pros
Digitate
  • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
  • Centralize the dashboard to view and executed the health of systems in our environment.
  • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
  • ignio event management helps the organization to manage the alerts well and make an informed decision.
Read full review
Lightning Tools
  • Allow for workflow actions to be executed at the view level.
  • Has a full range of available tools. It's not just email for an approval.
  • Super easy to use and configure.
Read full review
Cons
Digitate
  • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
  • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
  • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
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Lightning Tools
No answers on this topic
Likelihood to Renew
Digitate
It is a very good product and it helps our organization.
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Lightning Tools
No answers on this topic
Usability
Digitate
ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
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Lightning Tools
No answers on this topic
Reliability and Availability
Digitate
It was up than Dynatrace
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Lightning Tools
No answers on this topic
Performance
Digitate
We had performance issues in older version butterfly. But the new version cheetah is simply amazing
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Lightning Tools
No answers on this topic
Support Rating
Digitate
We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
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Lightning Tools
No answers on this topic
In-Person Training
Digitate
Implementation team has provided necessary training & enablement.
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Lightning Tools
No answers on this topic
Online Training
Digitate
Online training materials are shared by the implementation team and it was good.
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Lightning Tools
No answers on this topic
Implementation Rating
Digitate
I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
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Lightning Tools
No answers on this topic
Alternatives Considered
Digitate
Self HEAL OOB Capabilites
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Lightning Tools
Read full review
Scalability
Digitate
Quite Scalable!
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Lightning Tools
No answers on this topic
Return on Investment
Digitate
  • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
  • ignio has increased our alert coverage by over 60%.
Read full review
Lightning Tools
  • I have looked at every competitor out there and this tool plus the Forms designer is very affordable. It has become an integral part of our business.
Read full review
ScreenShots

Lightning Tools Actions Screenshots

Screenshot of SHAREPOINT LIST ACTION BUTTONS
Action buttons can be added to SharePoint lists, like this Expense Approval button. The button performs multiple actions on the SharePoint list items such as modifying the Approved field to Yes, Sending an email notification to the Expense Claimant, and Reloading the page. The Line Manager can select multiple items and approve them all in one click, rather than visit each item individually.Screenshot of ADDING SHAREPOINT LIST ACTION BUTTONS
SharePoint List Action buttons can be created quickly, with no coding experience required, and List Owners or Designers can create the buttons and actions within the context of the list itself.  Action buttons can also be configured to display only to the user with the rights to perform the action.Screenshot of BUILDING A SERIES OF LIST ACTIONS
Actions that can be configured include Updating field values with simple or complex expressions, sending emails, adding list items, creating list items or folders, running custom script, and calling other workflows.