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ignio AIOps vs. Red Hat Ansible Automation Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ignio AIOps

    Score8.1 out of 10
    N/Aignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A

    Ansible

    Score9.1 out of 10
    N/AThe Red Hat Ansible Automation Platform (acquired by Red Hat in 2015) is a foundation for building and operating automation across an organization. The platform includes tools needed to implement enterprise-wide automation, and can automate resource provisioning, and IT environments and configuration of systems and devices. It can be used in a CI/CD process to provision the target environment and to then deploy the application on it.

    $5,000

    per year

    Pricing
    ignio AIOpsAnsible
    Editions & Modules
    No answers on this topic
    Basic Tower
    5,000
    per year
    Enterprise Tower
    10,000
    per year
    Premium Tower
    14,000
    per year
    Offerings
    Pricing Offerings
    ignio AIOpsAnsible
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    User Ratings
    ignio AIOpsAnsible
    Likelihood to Recommend
    9.5
    (13 ratings)
    8.8
    (292 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    9.2
    (8 ratings)
    Usability
    9.0
    (12 ratings)
    8.3
    (184 ratings)
    Availability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (3 ratings)
    8.7
    (5 ratings)
    Support Rating
    9.3
    (12 ratings)
    8.0
    (5 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    8.0
    (2 ratings)
    Configurability
    9.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (3 ratings)
    8.6
    (5 ratings)
    Product Scalability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.4
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ignio AIOpsAnsible
    Likelihood to Recommend
    Digitate
    It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
    Read full review
    Red Hat
    I think it's the best defacto orchestrator for automation because it's so easy to integrate in other tools to it (dynatrace, cyberark, terraform, etc). It is a lot for a new or smaller team to use so I wouldn't recommend it to a new team using Ansible, in that case using Ansible navigator is a better start to understanding playbooks/inventories before diving into the complexity of Red Hat Ansible Automation Platform. EDA also takes a lot of connectivity between Red Hat Ansible Automation Platform and target systems to get working which can be difficult in very locked down envs unless you have approval from many other teams like networking and security.
    Incentivized
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    Pros
    Digitate
    • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
    • Centralize the dashboard to view and executed the health of systems in our environment.
    • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
    • ignio event management helps the organization to manage the alerts well and make an informed decision.
    Read full review
    Red Hat
    • Standardize controls and visibility for automation.
    • Provide RBAC and Vault for improved automation security and support.
    • Job Scheduling is much more effective than Cron or other home-grown solutions.
    • The Red Hat Ansible Automation Platform API is one of the best features as it makes automation accessible from any other platform.
    Incentivized
    Read full review
    Cons
    Digitate
    • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
    • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
    • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
    Read full review
    Red Hat
    • Ansible is still not truly declarative like Terraform.
    • Simple automation is fine, but creating complex, scalable automation scripts is very difficult to learn.
    • For a higher number of nodes, Ansible consumes a lot of resources. It needs the paid version of AAP, which requires a cost.
    Incentivized
    Read full review
    Likelihood to Renew
    Digitate
    It is a very good product and it helps our organization.
    Read full review
    Red Hat
    We are extremely happy with the use of AAP. It's better than expected, There is almost no limit when thinking of automation. The only problem is that the day to day is consuming a big part of our time. Patching and checking vulnerabilities are virtually killing us. But we can only improve with AAP.
    Incentivized
    Read full review
    Usability
    Digitate
    ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
    Incentivized
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    Red Hat
    Everything has room for improvement, but Ansible is the best tool out there for what it does and what it can do. There are plenty of features and capabilities that can be added, but it's just a matter of time before it happens.
    Incentivized
    Read full review
    Reliability and Availability
    Digitate
    It was up than Dynatrace
    Incentivized
    Read full review
    Red Hat
    No answers on this topic
    Performance
    Digitate
    We had performance issues in older version butterfly. But the new version cheetah is simply amazing
    Read full review
    Red Hat
    Great in almost every way compared to any other configuration management software. The only thing I wish for is python3 support. Other than that, YAML is much improved compared to the Ruby of Chef. The agentless nature is incredibly convenient for managing systems quickly, and if a member of your term has no terminal experience whatsoever they can still use the UI.
    Incentivized
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    Support Rating
    Digitate
    We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
    Read full review
    Red Hat
    There is a lot of good documentation that Ansible and Red Hat provide which should help get someone started with making Ansible useful. But once you get to more complicated scenarios, you will benefit from learning from others. I have not used Red Hat support for work with Ansible, but many of the online resources are helpful.
    Incentivized
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    In-Person Training
    Digitate
    Implementation team has provided necessary training & enablement.
    Read full review
    Red Hat
    No answers on this topic
    Online Training
    Digitate
    Online training materials are shared by the implementation team and it was good.
    Read full review
    Red Hat
    No answers on this topic
    Implementation Rating
    Digitate
    I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
    Read full review
    Red Hat
    I spoke on this topic today!
    Incentivized
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    Alternatives Considered
    Digitate
    Self HEAL OOB Capabilites
    Read full review
    Red Hat
    AAP compares favorably with Terraform and Power Automate. I don't have much experience with Terraform, but I find AAP and Ansible easier to use as well as having more capabilities. Power Platform is also an excellent automation tool that is user friendly but I feel that Ansible has more compatibility with a variety of technologies.
    Incentivized
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    Scalability
    Digitate
    Quite Scalable!
    Read full review
    Red Hat
    No answers on this topic
    Return on Investment
    Digitate
    • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
    • ignio has increased our alert coverage by over 60%.
    Read full review
    Red Hat
    • First, it keeps our entire server infrastructure aligned with our standards and reduces the time and effort needed to maintain our systems.
    • Automate routine IT tasks to save time, reduce errors, and ensure every server is configured and updated consistently.
    • Tasks that used to take our teams weeks to complete manually now run automatically and reliably, with full visibility, making our infrastructure management more effective and our compliance tracking much easier.
    Incentivized
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