ignio AIOps vs. Selenium

It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.

When you have to test the UI and how it behaves when certain actions are performed, you need something that can automate the browsers. This is where Selenium comes to the rescue. If you have to test APIs and not the frontend (UI), I would recommend going with other libraries that support HTTP Requests. Selenium is good only when you have no choice but to run the steps on a browser.

Incentivized

• ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
• Centralize the dashboard to view and executed the health of systems in our environment.
• It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
• ignio event management helps the organization to manage the alerts well and make an informed decision.

• For any web based UI automation, Selenium is the best tool out there to automate your tests.
• It supports multiple coding languages like Java, Python, Ruby, C# etc.. to choose from.
• There is a huge community of users and can get many answers on StackOverFlow.
• It has lot of other plugins to make your tests even more efficient.

Incentivized

• There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
• The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
• These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.

• Selenium is pretty user-friendly but sometimes tests tend to flake out. I'd say roughly one out of twenty tests yields a false positive.
• Selenium software cannot read images. This is a minor negative because a free plug-in is available from alternate sources.
• Slowness may be a minor factor with Selenium, though this is an issue with basically any testing software since waiting on a site to execute JavaScript requires the browser to wait for a particular action.

Incentivized

It is a very good product and it helps our organization.

We love this product mainly because of its high customization abilities and the ease of use. Moreover, its free and can be learned easily through online communities and videos. The tests are more consistent and reliable as compared to Manual tests. It has enabled us to test a large number of features all in one go, which would have impossible through manual tests. The reports generated at the end of the tests are really helpful for the QA and the development teams to get a fair view of the application.

Incentivized

ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.

Incentivized

For those who are unfamiliar with coding, there is a bit of a learning curve. There is plenty of helpful documentation and resources but it can take a little time to get the software up and running. Once you get the hang of how Selenium works, and what it can do, you realize how many things you can use it for, and how many processes you can automate.

Incentivized

It was up than Dynatrace

Incentivized

We had performance issues in older version butterfly. But the new version cheetah is simply amazing

We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail

The Selenium app has a pretty fat community of users. For the problems we are experiencing, we are primarily receiving support from these communities. In addition, there is widespread service support. Instant support is given to the problems we experience when we need Online support. We and our team are happy to provide this support, especially before important deployment processes

Implementation team has provided necessary training & enablement.

Online training materials are shared by the implementation team and it was good.

I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.

We did everything we needed to use it. Now we can execute our tests on different operational systems and browsers running few tests simultaneously. We also implemented Appium framework to execute our tests on mobile devices, such as iPhones, iPads, Android phones and tablets. We use SauceLabs for our test execution and Jenkins for continuous integration.

Incentivized

Self HEAL OOB Capabilites

At the time of adoption, there were not many other alternatives that were even close to being competitive when it comes to browser testing. As far as I know now to this day, there is still little competition to Selenium for what it does. Any other browser-based testing still utilises Selenium to interact with the browser.

Incentivized

Quite Scalable!

• ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
• ignio has increased our alert coverage by over 60%.

• There hasn’t been a downside to using it yet other than we’ve got to update the programs we create for each change.
• This has saved us hundreds of hours of manpower by allowing our automation engineer to rapid fire tests.
• We are able to screenshot and save entire sites before and after launch with a program the automation engineer created
• We can compare large volumes of data against data in excel docs with a program created using Selenium

Incentivized