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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ignio AIOps

    Score8.1 out of 10
    N/Aignio AIOps, from Digitate in Santa Clara, is a solution designed to improve business agility by creating a unified view of the IT estate, connecting business functions to applications and infrastructure. This is combined with behavior profile of systems and applications that is continuously learnt using this blueprint. ignio aims to improve the transparency of complex Enterprise IT landscapes.N/A

    Tricentis Testim

    Score7.6 out of 10
    N/ATestim.io, from Tricentis since the February 2022 acquisition, leverages machine learning for the authoring, execution and maintenance of automated test cases. Testim uses dynamic locators and learns with every execution. It is designed to produce fast authoring and stable tests that learn, thus eliminating the need to continually maintain tests with every code change.

    $30,000

    per year

    Pricing
    ignio AIOpsTricentis Testim
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ignio AIOpsTricentis Testim
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ignio AIOpsTricentis Testim
    Considered Both Products
    Digitate
    No answer on this topic
    Tricentis
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    92%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    93%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    85%
    Implementation went as expected
    11 Answers
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    ignio AIOpsTricentis Testim
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    TestComplete
    Score8 out of 10
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    ScienceLogic AI Platform
    Score8.2 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
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    SoapUI Open Source
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ignio AIOpsTricentis Testim
    Likelihood to Recommend
    9.5
    (13 ratings)
    7.5
    (14 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    8.1
    (2 ratings)
    Usability
    9.0
    (12 ratings)
    8.2
    (2 ratings)
    Availability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (12 ratings)
    6.6
    (12 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.4
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.9
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.2
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.4
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ignio AIOpsTricentis Testim
    Likelihood to Recommend
    Digitate
    It's good for issue resolution, user access request automation, standard report generation, health checks, executing self-healing as configured in the attributes. Currently not good at real-time monitoring to trigger an action. Health checks have to be on a scheduled basis.
    Read full review
    Tricentis
    Testim has been great at automating Frontend and integration regression testing. I do not think it would work wellTricentis Testimfor backend code testing, if it could not be done through UI. The record function is very good, and makes automating test cases much faster and more accurate. We have had great success using Testim to verify SalesForce environments, NetSuite environments, and our own JumpCloud application as well.
    Incentivized
    Read full review
    Pros
    Digitate
    • ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
    • Centralize the dashboard to view and executed the health of systems in our environment.
    • It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
    • ignio event management helps the organization to manage the alerts well and make an informed decision.
    Read full review
    Tricentis
    • It provides a codeless testing environment, allowing non-technical users such as business analysts and testers to create and maintain automated tests without writing code. This democratizes test automation and accelerates test creation.
    • The platform leverages artificial intelligence (AI) and machine learning (ML) algorithms to analyze user interactions with the application and automatically generate test scripts. This significantly reduces the time and effort required to create test cases.
    • Its AI capabilities enable tests to adapt to changes in the application's user interface (UI) automatically. If UI elements change, the platform can identify and update the tests accordingly, reducing maintenance overhead.
    Incentivized
    Read full review
    Cons
    Digitate
    • There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
    • The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
    • These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.
    Read full review
    Tricentis
    • Providing more comprehensive reporting and analytics capabilities, including customizable dashboards and insights into test execution results, could help users gain deeper insights into their test coverage and quality.
    • Expanding integration capabilities with a wider range of external systems, tools, and test management platforms could increase flexibility and interoperability within the testing ecosystem.
    • Enhancements in organizing and managing test scenarios and test suites could improve the user experience. Features such as better folder structures, tags, and hierarchical organization could make it easier to manage large test suites.
    Incentivized
    Read full review
    Likelihood to Renew
    Digitate
    It is a very good product and it helps our organization.
    Read full review
    Tricentis
    This is one of the most intuitive tools, while also having the capability to do complex test scenarios. There are very few things we are unable to test with this tool. The support is also very quick and very helpful.
    Incentivized
    Read full review
    Usability
    Digitate
    ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.
    Incentivized
    Read full review
    Tricentis
    While the users do have some small amount of coding background, this tool does not require much prior knowledge to get off the ground. In order to do some of the more complicated test scenarios, there is a learning curve, but overall the re-usability and ease of use is fantastic.
    Incentivized
    Read full review
    Reliability and Availability
    Digitate
    It was up than Dynatrace
    Incentivized
    Read full review
    Tricentis
    No answers on this topic
    Performance
    Digitate
    We had performance issues in older version butterfly. But the new version cheetah is simply amazing
    Read full review
    Tricentis
    No answers on this topic
    Support Rating
    Digitate
    We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail
    Read full review
    Tricentis
    The customer support is the best I have ever experienced, both personally and in a job role. The chat anytime is a very nice option, there has never been more than a few minute wait to connect with someone, and the agents are very knowledgeable and helpful.
    Incentivized
    Read full review
    In-Person Training
    Digitate
    Implementation team has provided necessary training & enablement.
    Read full review
    Tricentis
    No answers on this topic
    Online Training
    Digitate
    Online training materials are shared by the implementation team and it was good.
    Read full review
    Tricentis
    No answers on this topic
    Implementation Rating
    Digitate
    I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.
    Read full review
    Tricentis
    No answers on this topic
    Alternatives Considered
    Digitate
    Self HEAL OOB Capabilites
    Read full review
    Tricentis
    We evaluated several other products, and what gave Tricentis Testim the edge was the ease of use, the customer support and the pricing. While others seemed to have a bit more complex functionality, we have been able to build almost every use case the way we would expect, with very few workarounds.
    Incentivized
    Read full review
    Scalability
    Digitate
    Quite Scalable!
    Read full review
    Tricentis
    No answers on this topic
    Return on Investment
    Digitate
    • ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
    • ignio has increased our alert coverage by over 60%.
    Read full review
    Tricentis
    • Tricentis Testim has helped us run a thorough regression daily, something that we were unable to do before
    • Tricentis Testim has helped us to catch many seemingly unrelated bugs in a test environment the day of/day after code changes
    • Tricentis Testim low code approach has helped us to create automation tests much faster, with more confidence, and allows much easier maintenance
    Incentivized
    Read full review
    ScreenShots

    Tricentis Testim Screenshots

    Screenshot of the Testim dashboard, used to prioritize work and manage teams and projects.Screenshot of custom JavaScript steps, to handle any scenario and share them across tests.Screenshot of Testim's test configuration options, with pre-built and custom actions.Screenshot of Testim Mobile