iGrafx vs. ProcessMaker

Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx

Incentivized

The task mining component is well suited for processes where there are a lot of steps performed in a variety of systems, particularly by a single individual on a team. It also requires a robust activity ID to be able to track an activity. It is not well suited when trying to track a process where the content is in an email.

Incentivized

• user friendly
• easy implementation
• RPA and AI features
• measuring performance and risks

Incentivized

• User interface. It is clean and easy to understand. You won't get overwhelmed the second you log in.
• The workflow maker. With a drag and drop interface, you can easily visualize and implement what you want on the screen. Out of all the programs we tested, this one had the easiest process maker and designer.
• Ease of understanding. My biggest recommendation would be that this program is easy to access for anyone. There are complications (see negatives) but this program can be implemented quickly and efficiently, and nearly anyone can learn to use it. You will not feel like you are in the dark with it.

Incentivized

• Different cloud support
• local support training and documentation
• more advertising

Incentivized

• Complications when you get to the more advanced pieces. When trialing, I found that the more advanced a process got, the more complicated it got for me in coding. When you begin using the more advanced features, you will find that you need to have a basic knowledge of coding - otherwise you won't go any further. This was my sole issue. Unfortunately, it was one that would have brought the school to a grinding halt if they were to ever get more complicated than they were.

Incentivized

We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.

Incentivized

We are happy with this product

Incentivized

It is easy to use .I can say it is piece of cake.

Incentivized

I gave this overall rating for ProcessMaker due to its overall flexibility, design and ease of use for most. Examples of this from us include it being an excellent and trustworthy tool for automating processes, the abilities and capabilities for real-time process tracking and the web-based accessibility and implementation which allows for easy access and management of the tool.

Incentivized

Late response and less experience are making the problem permanent. You should improve your support team and your process

Incentivized

It was very easy. Too many process maps may confuse your mind. You have to choose what you need

Incentivized

1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making

Incentivized

Before making the decision to get ProcessMaker, we assessed different and best options in the market, which are also quite competitive. KiSSFLOW, Blueworks Live, and Bizagi, being the most relevant and ADONIS, to mention the ones we consider the most relevant and capable of meeting our needs. In the end, we went for ProcessMaker because of mainly three things as described before: 1. Real-time process status tracking. 2. Metrics and dashboards. 3. Ease of use for constructing diagrams.

The capability is robust and quite industry agnostic. It would benefit significantly with some out of the box models - e.g. procure to pay on SAP and similar. They could also develop industry specific examples which could kickstart the implementation for organizations.

Incentivized

• Bad support from my experience
• Broad usability
• Easy to use
• Bad reporting in my opinion

Incentivized

• I'm using Communication edition to introduce BPMN in my organization. I can build the first process in a short time, make my boss more confident with my job.
• But, with ProcessMaker, we need more time to design code to handle the process, and without PHP/Javascript Programmer, it seems hard to work with more and more processes online.
• However, IE Browser is not well supported, somewhat let the user confuse.

Incentivized