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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Image Relay

    Score8 out of 10
    N/AImage Relay Marketing Delivery keeps digital assets and product information in one place with the goal of supporting fast, seamless creation and delivery.N/A

    Xinet

    Score7 out of 10
    N/ANorth Plains Systems in Toronto now offers and supports Xinet, a digital asset management platform with an emphasis on collaboration and sharing. The California company Xinet, the platform's original developer, was acquired by North Plains Systems in 2012.N/A
    Pricing
    Image RelayXinet
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Image RelayXinet
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Image RelayXinet
    Considered Both Products
    Image Relay
    No answer on this topic
    IgniteTech
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Best Alternatives
    Image RelayXinet
    Small Businesses
    Adobe Bridge
    Score8.5 out of 10
    Adobe Bridge
    Score8.5 out of 10
    Medium-sized Companies
    Cloudinary
    Score9.1 out of 10
    Cloudinary
    Score9.1 out of 10
    Enterprises
    Acquia DAM (Widen)
    Score7.9 out of 10
    Acquia DAM (Widen)
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Image RelayXinet
    Likelihood to Recommend
    8.0
    (28 ratings)
    7.0
    (4 ratings)
    Likelihood to Renew
    8.6
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (28 ratings)
    7.0
    (2 ratings)
    Support Rating
    7.9
    (28 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Image RelayXinet
    Likelihood to Recommend
    Image Relay
    Image Relay is intelligently designed for any marketer, especially if your products require a library of images and video and especially if you feel like your team could use some quality onboarding to make sure everything is set up right and to make sure your team is equipped to use the software effectively. Specifically speaking, since we have so many products and we're building a bigger direct relationship with customers, it was important that we have an easy way to store and access assets that can represent those products and resonate with potential customers. Image Relay also made it really easy to group assets for sharing with influencers and other marketing partners. Dropbox and Google Drive may have their place and their functionalities that set them apart, so it's important to not look at Image Relay like one of those older document services storage spaces — though those companies could learn a lot from how Image Relay helps marketers enrich their assets and store them smartly.
    Incentivized
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    IgniteTech
    Xinet is great for print marketing users that have a lot of copy in their artwork. Xinet is not especially useful for 3D artwork production.
    Incentivized
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    Pros
    Image Relay
    • Enables us to organize a large number of files in an easy-to-use format
    • Keeps our files safe. Much of the work we do is private until our partners approve of our marketing going public so file security is critical to our operation.
    • Image Relay makes it easy for our team to track and access a wide range of files - especially photos and contracts.
    Incentivized
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    IgniteTech
    • Tracking rights-managed assets. Xinet provides advanced features such as watermarking and expiration notifications.
    • Integration with Adobe. Xinet can be configured to access assets from right within the apps.
    • Desktop integration. Xinet can be accessed by the browser but also as a mountable server volume on the desktop. Unlike Box, Dropbox, etc., the mounted volume does not require consumption of hard drive space.
    Incentivized
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    Cons
    Image Relay
    • The AI tagging terms are too generic to really be helpful to us.
    • When we did our initial upload the system couldn't pull in old dates, so everything has a date of the day it was uploaded. It will be a while before searching by "most recent" works properly.
    Incentivized
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    IgniteTech
    • For my position, I didn't learn enough of Xinet to truly utilize the whole program, only one or two people in my department understood it inside and out.
    • During my time at the agency, we were unable to get the annotations to work on assets. And that would have been helpful to have to streamline our process of asset quality control.
    Incentivized
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    Likelihood to Renew
    Image Relay
    I believe once all of our staff see how efficient Image Relay is in managing our digital assets, there will be no question that the cost vs. value will mandate continued use moving forward. It literally will pay for itself in saved staff time, I believe.
    Incentivized
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    IgniteTech
    No answers on this topic
    Usability
    Image Relay
    Image Relay is very straightforward. The experience and interface mimic things were all used to using so it makes it very easy to learn and use. They didn't try to reinvent the wheel by making a fancy tool, they just made something that works and does exactly what you need it to do. They also have an awesome team that is quick to help and answer any questions along the way.
    Incentivized
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    IgniteTech
    Xinet is intuitive to use. It is perhaps the only DAM that features a traditional mounted volume, so anyone working in an environment with local servers will love it. Search is accurate and faceted searches allow users to narrow search results. Setup requires a lot of training if you want to leverage all of its complex workflow capabilities.
    Incentivized
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    Support Rating
    Image Relay
    Amazing. We are having a quick call once a week to be sure we are right on track. They answer all our questions right away and if they are missing something they will just find the answer and get back to us as fast as possible. There is no need to look elsewhere!
    Incentivized
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    IgniteTech
    Support is handled by third-party server integrators. Our partner, NAPC, has always been there when we've needed them and also develops unique plugins to expand XInet's capabilities.
    Incentivized
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    Implementation Rating
    Image Relay
    The Image Relay team was very helpful in guiding us through the process. Excellent customer service and guidance.
    Incentivized
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    IgniteTech
    No answers on this topic
    Alternatives Considered
    Image Relay
    We were using our in-house storage NAS system and Backup on DVD and hard drive. The issue is that we lost a lot of data by it either crashing or becoming unreadable. And it's very difficult to organize and share data. To share data we were using WeTransfer, but the issue is that the link expired in 7 days.
    Incentivized
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    IgniteTech
    We selected Xinet based on having a large number of potential users and wanted unlimited web seats. Paying a one time software fee versus a monthly seat payment was a big draw. Telescope was four to five times more expensive and was not feasible at the time. We liked Basecamp but we needed a local solution for storage, not hosted.

    Xinet is a great platform to build off of. We use it in combination with Enfocus Switch which has greatly improved the automation capabilities and we use Xinet as the portal for external users. Our internal users very rarely interact with the Xinet GUI.
    Incentivized
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    Return on Investment
    Image Relay
    • Image Relay has only offered positive impacts for me. The search function is great when used properly — our photographers can input tons of metadata that is later used to find certain teams or players within the website.
    • I don't mind having duplicates in the system as long as they are in places they need to be, but Image Relay does tell you when you've uploaded something multiple times which could be helpful to others.
    Incentivized
    Read full review
    IgniteTech
    • Increased employee efficiency.
    • Assets are found more quickly.
    Incentivized
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