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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iManage Work

    Score9.7 out of 10
    N/AiManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Pricing
    iManage WorkMattermost
    Editions & Modules
    No answers on this topic
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Offerings
    Pricing Offerings
    iManage WorkMattermost
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    iManage WorkMattermost
    Considered Both Products
    iManage
    No answer on this topic
    Mattermost
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    94%
    Would buy again
    46 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    34 Answers
    Features
    iManage WorkMattermost
    Project Management
    Comparison of Project Management features of iManage Work and Mattermost
    Feature
    iManage Work
    -
    Ratings
    Mattermost
    8.4
    49 Ratings
    8% above category average
    Task Management00 Ratings8.637 Ratings
    Gantt Charts00 Ratings7.59 Ratings
    Scheduling00 Ratings7.69 Ratings
    Workflow Automation00 Ratings8.929 Ratings
    Mobile Access00 Ratings8.745 Ratings
    Search00 Ratings8.824 Ratings
    Visual planning tools00 Ratings8.511 Ratings
    Communication
    Comparison of Communication features of iManage Work and Mattermost
    Feature
    iManage Work
    -
    Ratings
    Mattermost
    8.4
    52 Ratings
    5% above category average
    Chat00 Ratings8.752 Ratings
    Notifications00 Ratings8.352 Ratings
    Discussions00 Ratings8.749 Ratings
    Surveys00 Ratings9.032 Ratings
    Internal knowledgebase00 Ratings9.335 Ratings
    Integrates with GoToMeeting00 Ratings7.78 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings
    Integrates with Outlook00 Ratings7.58 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of iManage Work and Mattermost
    Feature
    iManage Work
    -
    Ratings
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Versioning00 Ratings7.911 Ratings
    Video files00 Ratings9.322 Ratings
    Audio files00 Ratings9.322 Ratings
    Document collaboration00 Ratings7.918 Ratings
    Access control00 Ratings9.922 Ratings
    Advanced security features00 Ratings9.019 Ratings
    Integrates with Google Drive00 Ratings8.212 Ratings
    Device sync00 Ratings10.016 Ratings
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    Score7.4 out of 10
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    Score9.8 out of 10
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    User Ratings
    iManage WorkMattermost
    Likelihood to Recommend
    9.6
    (11 ratings)
    8.6
    (54 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.9
    (10 ratings)
    Usability
    9.0
    (3 ratings)
    7.1
    (8 ratings)
    Support Rating
    5.0
    (4 ratings)
    8.0
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (39 ratings)
    User Testimonials
    iManage WorkMattermost
    Likelihood to Recommend
    iManage
    Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
    Incentivized
    Read full review
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Pros
    iManage
    • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
    • Simple and easy to use organization of files and groups.
    • Customizable for different departments or sections to divide up access and partition document system.
    • Allows collaboration with outside parties and makes sharing documents quick and easy.
    Incentivized
    Read full review
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Cons
    iManage
    • Proper implementation of the software is important. We have a client who also has iManage for their large in-house legal department but the implementation seems to have not been as thorough so their experience with the software has not been as positive.
    • Again, proper implementation is key to how powerful the software can be. For a long while our organization did not have the full-text searching implemented, and it was a game changer when we finally did it.
    • I understand that our implementation of iManage does not allow for multiple template matters based on different situations. So we have five default folders, but it would be nice to have a couple of templates, with different numbers and names of the subfolders depending on the situation.
    Incentivized
    Read full review
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Likelihood to Renew
    iManage
    It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
    Incentivized
    Read full review
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Usability
    iManage
    To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
    Incentivized
    Read full review
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Support Rating
    iManage
    We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
    Incentivized
    Read full review
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Implementation Rating
    iManage
    No answers on this topic
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Alternatives Considered
    iManage
    I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
    Incentivized
    Read full review
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Return on Investment
    iManage
    • The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
    • The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
    • Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.
    Incentivized
    Read full review
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    ScreenShots

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.