TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Impact

    Score8.6 out of 10
    N/AImpact Radius is a partner management platform from the company of the same name in Santa Barbara, California. The platform touts tag management without technical assistance for marketers, tracking of all media channels for multi-channel and mobile marketing, call tracking for inbound calls, and affiliate / partner program management capabilities. Central to the platform is the Partner Manager, with its pay-for-performance affiliate management capabilities.N/A

    Travelpayouts

    Score9.4 out of 10
    N/ATravelpayouts is a travel partnership platform dedicated to all things travel. Trusted brands like Booking.com, Tripadvisor, and GetYourGuide work together with over 300,000 bloggers and content creators around the world to bring people the best travel deals.N/A

    Webtrends Analytics

    Score3 out of 10
    N/AWebTrends provides an enterprise web analytics platform and, according to Forrester, has a strong focus on support for mobile and social channels and a very open platform. Webtrends competes directly with Adobe Site Catalyst, IBM Coremetrics. and comScore DigitalAnalytix.N/A
    Pricing
    ImpactTravelpayoutsWebtrends Analytics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ImpactTravelpayoutsWebtrends Analytics
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ImpactTravelpayoutsWebtrends Analytics
    Considered Multiple Products
    Impact
    No answer on this topic
    Travelpayouts
    No answer on this topic
    Webtrends
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    17 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    82%
    Delivers good value for the price
    14 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    77%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    79%
    Implementation went as expected
    11 Answers
    No answers on this topic
    No answers on this topic
    Features
    ImpactTravelpayoutsWebtrends Analytics
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Impact and Travelpayouts and Webtrends Analytics
    Feature
    Impact
    7.0
    2 Ratings
    6% above category average
    Travelpayouts
    -
    Ratings
    Webtrends Analytics
    -
    Ratings
    Dashboards7.02 Ratings00 Ratings00 Ratings
    Standard reports7.02 Ratings00 Ratings00 Ratings
    Custom reports7.02 Ratings00 Ratings00 Ratings
    Partner performance analytics7.02 Ratings00 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Impact and Travelpayouts and Webtrends Analytics
    Feature
    Impact
    6.6
    2 Ratings
    3% above category average
    Travelpayouts
    -
    Ratings
    Webtrends Analytics
    -
    Ratings
    Content management6.02 Ratings00 Ratings00 Ratings
    Content sharing7.02 Ratings00 Ratings00 Ratings
    Partner collaboration tools7.02 Ratings00 Ratings00 Ratings
    Partner Lifecycle Management
    Comparison of Partner Lifecycle Management features of Impact and Travelpayouts and Webtrends Analytics
    Feature
    Impact
    6.4
    2 Ratings
    9% below category average
    Travelpayouts
    -
    Ratings
    Webtrends Analytics
    -
    Ratings
    Lead distribution6.01 Ratings00 Ratings00 Ratings
    Co-op advertising6.01 Ratings00 Ratings00 Ratings
    Partner discovery and onboarding7.02 Ratings00 Ratings00 Ratings
    Referral tracking6.01 Ratings00 Ratings00 Ratings
    Journey builder7.02 Ratings00 Ratings00 Ratings
    Best Alternatives
    ImpactTravelpayoutsWebtrends Analytics
    Small Businesses
    No answers on this topic
    No answers on this topic
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Lead Forensics
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ImpactTravelpayoutsWebtrends Analytics
    Likelihood to Recommend
    6.9
    (21 ratings)
    10.0
    (1 ratings)
    7.1
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    5.4
    (25 ratings)
    Usability
    7.0
    (1 ratings)
    -
    (0 ratings)
    5.4
    (7 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (3 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    8.8
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.7
    (3 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.9
    (5 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    7.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ImpactTravelpayoutsWebtrends Analytics
    Likelihood to Recommend
    Impact
    Any publisher looking to monetize their blogs would be a great fit. The size of the publisher probably doesn't matter. They have a wide selection of advertisers and publishers can sign up for free. Advertisers that are looking for great partners for their affiliate programs would be good fits. One of the benefits is that Impact really focuses on recruiting high-quality publishers.
    Incentivized
    Read full review
    Travelpayouts
    Travelpayouts is well suited for any type of blogger, regardless of the industry they are in. Be it the travel niche or not, if you have a blog already, then why start monetizing your work with affiliate partner programs? Travelpayouts is the quickest way to receive revenue from something that you are already doing.
    Read full review
    Webtrends
    Scenarios 1. If you want to use web server log files as input to your web analytics, then Webtrends will provides a good product, with great ease of implementation. Don't even think about being cheap on hardware, and make sure Webtrends runs on real servers, not in a VM environment. 2. If you want to use Data Tagging, similar to Google Analytics or Site Catalyst, Webtrends has a powerful product, just be prepared to pay. 3. If you are new to Web Analytics, but it is the strategic direction, start with Webtrends on Premises. Questions to Ask 1. What are you trying to accomplish? 2. Can you place a dollar value on the benefit that you expect/need from Webtrends? 3.Can you live with Webtrends running SaaS?
    Read full review
    Pros
    Impact
    • There are no hidden charges and tracking is instant and automated.
    • As an affiliate, Finding relevant offers and managing the programs is quite easy.
    • It has a great user interface which is quite easy to use and manage.
    • There is nearly zero downtime, which makes it much more efficient and reliable.
    Incentivized
    Read full review
    Travelpayouts
    • Travelpayouts offers vast amount of free resources and courses available.
    • Travelpayouts has a responsive customer service team.
    • Travelayouts' dashboard is easy to use to understand.
    • Travelpayouts offers users plenty of affiliate tools that can be applied to your website.
    Read full review
    Webtrends
    • Control privacy, data sharing and competitive industrial knowledge using Webtrends on premises
    • Great control over custom reports, custom dimensions and metrics
    • Flexible tool which allows multiple methods of data capture. To my knowledge it was the first tool with a Tag Builder / Tag Management function built in via a supporting website.
    Read full review
    Cons
    Impact
    • User interface could be improved a little, as it is a quite difficult task to find the content or links
    • Approval from the advertisers sometimes takes a huge amount of time. If they can somehow reduce the response time, it will be great
    • New affiliates might find the onboarding process a little difficult
    Incentivized
    Read full review
    Travelpayouts
    • It would be great to see more opportunities to test out products or services by the affiliate partner programs offered on Travelpayouts. This can help build more loyalty to the brand and allow affiliate partners to speak better about the product or service offered.
    Read full review
    Webtrends
    • The big downside, the elephant in the room, is that it does not (as of right now) have on-demand segmenting, drilldowns, etc. You have to think of what you want in advance and create those reports then analyze some data. This is huge. You can, of course, re-analyze old data after creating new reports but you still have to wait. (This deficiency may become obsolete with the release of Webtrends Explore later this month (May 2014).)
    • It has fewer mature integrations with other products and databases than competitors do, although I'm told it works with SharePoint better than anything else does.
    • Its attribution modeling capability is behind Google Analytics'. In my humble opinion, this could be changed quickly if Webtrends would make some tweaks to its standard visitor history files (i.e. preserve the order in which past visits were sourced beyond the single most recent one, rather than storing all those past sources as a randomized list).
    • It doesn't incorporate statistical tests, confidence intervals, or statistical associations. However, this same criticism can be applied to its competitors (other than A/B Testing products). It's a tabulation program, as they all are. In this respect, web analytics tools as a group are relatively primitive. Sorry to bring this up as a criticism of Webtrends but it's my pet peeve about the whole industry and I just have to say it. (p.s. take advantage of the heavy-duty Webtrends Scheduled Export functionality to get really granular data that you can feed to a stats program to get significances.)
    • Although the documentation, help screens, phone support and the knowledge base have improved tremendously in recent years, there is still a pretty steep learning curve because it is different from the tools that entry-level users may have already been exposed to. This can be a shock and many users are alienated at first because they just don't get some of the fundamentals at first. I'd like to see much better help screens that are thoroughly interlinked with the KB and documentation. Having superb online support would make a world of difference with the adoption of this basically powerful tool.
    Read full review
    Likelihood to Renew
    Impact
    No answers on this topic
    Travelpayouts
    No answers on this topic
    Webtrends
    I would be willing to try Webtrends again AFTER some research from other users. I would need to see that users mention better and faster customer support on questions and issues that arise while using the software. The software is capable of vast and incredible things, but if it isnt properly set up and supported during use, it is just a big hassel and waste of everyones time and money.
    Read full review
    Usability
    Impact
    Impact has had a major impact on our business. It is pretty easy to use if you don't have multiple accounts with them, so be sure you keep things streamlined. Otherwise, it can be confusing if you have to bounce between different accounts you've applied to. While they are managed under a single login, they can be difficult to distinguish between when trying to see how successful your campaigns are.
    Incentivized
    Read full review
    Travelpayouts
    No answers on this topic
    Webtrends
    If I could give it a 0, I would. Not having an intuitive user interface made it impossible to convince non-analytic business users to use the tool on their own. Even as a seasoned analyst, frequent calls were needed to get what should be simple tasks done. Account managers don't understand the tool either, and have to refer you to technical support
    Read full review
    Reliability and Availability
    Impact
    No answers on this topic
    Travelpayouts
    No answers on this topic
    Webtrends
    It is much better than average. Down time usually occurs because of a need to refresh the server on our end.
    Read full review
    Performance
    Impact
    No answers on this topic
    Travelpayouts
    No answers on this topic
    Webtrends
    The v9 admin interface and v10 reporting interface work as well as expected, but have a tendency to be pokey, especially for bulky reports and whenever you're connected to wifi. I much prefer using the REST API for all reporting for this reason, which simply dumps out the data and doesn't bother with the user interface.
    Read full review
    Support Rating
    Impact
    We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.
    Read full review
    Travelpayouts
    No answers on this topic
    Webtrends
    I once went on to Twitter to ask for help from my network of analytics people, and Webtrends themselves responded. They have been an excellent partner in making sure that their product is being used to the best of it's ability and I greatly appreciate that. Both Omniture and Google Analytics, do not have that level of support over social media
    Read full review
    In-Person Training
    Impact
    No answers on this topic
    Travelpayouts
    No answers on this topic
    Webtrends
    The in-person training was comprehensive enough to get you started, but I strongly recommend having a more experienced person when beginning with the tool.
    Read full review
    Online Training
    Impact
    No answers on this topic
    Travelpayouts
    No answers on this topic
    Webtrends
    Webtrends provides several free webinars over the course of the year, many of which I would expect to pay for. The people providing the webinars seem to have a good feel for real-world application of the product.
    Read full review
    Implementation Rating
    Impact
    No answers on this topic
    Travelpayouts
    No answers on this topic
    Webtrends
    Careful planning and patience. Use a non-public test site to fine tune tags and reporting. Despite best laid plans, there will be surprises when you collect the data, run the analysis and begin generating reports using the tool. Perform a tag audit to ensure tags fire as desired.
    Read full review
    Alternatives Considered
    Impact
    First promoter has been a phenomenal affiliate platform to use. It has everything I need from a reporting perspective. It has everything I need from a payout perspective. It has all the links, tips, and tools I need for promoting products. Overall it is a far better tool to use
    Incentivized
    Read full review
    Travelpayouts
    Compared to Amazon Associates, I found Travelpayouts far easier to use and apply when I started working with affiliate partner programs. It was quick to join multiple travel programs and add affiliate tools such as links, widgets, and banners to the content I was writing in my travel blog, which is why Travelpayouts has become my preferred digital partnership platform.
    Read full review
    Webtrends
    Webtrends has its work cut out for itself considering you have the behemoth Google Analytics and Google Analytics Premium having a strong offering and brand recognition for the price of free. After reviewing the paid service I'd suggest you start off with GA as a cheaper alternative that is just as robust, if not much more flexible in regards to the reporting and goal tracking needs for our company.
    Incentivized
    Read full review
    Return on Investment
    Impact
    • By using Impact we were able to increase the number of advertisers on our platform.
    • Delayed payments on the part of advertisers or Impact creates so many execution issues.
    • Multi regional campaigns helped us to increase our presens in the market.
    Read full review
    Travelpayouts
    • Travelpayouts provides an additional source of data insights for my site.
    • Travelpayouts has helped me start making money using my travel blog.
    Read full review
    Webtrends
    • Webtrends has had a positive impact on site visitation because it allowed us to understand the sources by domain for site traffic and find out ways to increase visits from those domains.
    • Webtrends has also allowed us to understand areas of optimization on the site, which has had a positive impact on the overall user journey on the site, likely leading to longer site duration and engagement.
    Read full review
    ScreenShots

    Impact Screenshots

    Screenshot of Impact.com

    Webtrends Analytics Screenshots

    Screenshot of 450+ out-of-box reports
Unlimited custom reports
Roll-up reports across domains
Out-of-box channel and market-specific reportsScreenshot of Unlimited dimensions
No processing time
Dynamic, on-the-fly segmentation
Create, save and share custom views, measures and segmentsScreenshot of Unlimited custom dashboards
Key metrics, trends, demographics, geo maps, word clouds and more
Drill-throughs to connected reports