Infor Birst vs. Logi Info

Infor Birst OEM and embedded analytics are well suited for advanced analytics and business intelligence. It has flexible deployment features and a lot of configuration ability with low code - no coding ability. Ability to ingest data from multiple live data sources. Source data from multiple sources can be segregated into multiple sections based on business criteria. Easily searchable business terms (metadata) across all enterprise analytic content.

Logi Composer is the best of the product range that Logi Analytics offers; Logi Info is, in my mind, a terrible experience and should be discontinued. Logi Info is not a BI tool and many CEOs and product managers believe it is. Instead, it is a tool for web developers to create IIS apps with a library of BI-type components, and with everything else having to be hand-coded in JavaScript and CSS. Maybe this was cool back in the early 2000s when Logi Info came about, but today I'd recommend using Visual Studio, C#, .NET, and finding a NuGet package for your visualisations if you wanted to go the route of making your own web app. This said, where it is suited is if you have a burning desire to make a stand-alone IIS-based web application and you don't need or want to leverage any existing skills in .NET or PHP or other frameworks/languages. Instead, you want to use the Logi Info XML-based BI widgets and you're happy to make something quick without needing it to look really awesome.

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• End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies
• Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate.
• Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data
• Rich API which allows us to programmatically interact with Birst

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• Clear/Concise view of data. Easily intuitive, amazing drill down capability, fully user configurable panels and dashboards.
• Self-Service is such a powerful tool for facilities that want to create/design their own reports/dashboards, it's instantly recognized as being very powerful and agile.
• Logi software makes the designer realize that they should think outside the box and not stick with "it's how we have always done it limitation". It allows you to be very creative.

• Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
• Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
• Takes a little time to understand how to build reports, not the most intuitive UI

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• It is not always intuitive to incorporate JavaScript into Logi Info. The tools are all available, but the process requires multiple resource in translating between Logi and JavaScript.
• The toolbox is too vast for Logi to provide a 'quick implementation' or 'quick start guide'. There are so many tools that Logi expects the client to determine which fit their use case. There are purchasable 'Professional Services' options for implementation, but without these, the toolset is almost too big.

We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.

Logi Info is a very outdated, archaic product that tries to build .NET / Java web apps using an obscure XML-based markup language to implement BI widgets, with a lot of extra CSS/JavaScript needed on your own to make it do the best things. There are many other better tools. It is not a BI tool, and as a web development tool it's not great either. I'd recommend getting some good third-party .NET BI library if you want your web devs to make the reports, otherwise use a proper BI tool like Power BI or Tableau, or even Logi Composer (formerly ZoomData before Logi acquired it.)

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I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.

I am giving 9 rating because the Logi Info still needs to improve on the tutorials part and make it easy for the beginners. Otherwise, it's a very good analytics tool which offers more than 20 types of visualization. It's predictive analysis feature and easy to embed with technologies make it stand out in the market.

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We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer

Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast

• Poor turnaround time
• Low response rate when the problem at hand are large
• Lack of infrastructural knowledge when it comes to scaling solutions
• Lack of inter team work noticed
• Most of the tickets are open for a long period of time

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The support process is bit slow and has a good scope improvement but overall it's good as team is very supportive. They generally take 1-2 days time to respond emails sent to them but some times a delay is also expected. Overall, I did not face any major issues using the service.

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I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly. The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.

Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.

Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.

Birst was better than Domo for our needs because we could get in and tinker with it. Our impression of Domo was that it had a lot of connectors and ready to go reports, but it made too many assumptions about applications we use. We customize too much to use a "ready to go" solution like that. When we looked at Tableau, we liked its visualization capabilities, but it wasn't going to help us do the extractions, ETL, and warehousing of data. It may have come some distance since then.

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Logi gave us the flexibility we needed to meet the configurable nature of our product and for the need to create custom reports. Other products did not allow flexbility to generate reports via script as was one of our primary requirements.

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Independently Invited by TrustRadius

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we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this

• Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
• Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.

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• By embedding Logi in our solution and using the Logi Self-Service Module we can provide this flexibility to our users without requiring custom development work for each new request.
• We succeeded in developing embedded self-service analytics at scale with a combination of Logi analytics as front-end and a Cassandra data lake with Spark aggregation algorithms as back-end.
• We analyze the insurance industry and need to replicate different data formats across hundreds of databases to support multi-tenant (customer) BI reports and "ad hoc" data review on millions or hundreds of millions of records per customer.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info