Infor Human Resources vs. SAP SuccessFactors HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infor Human Resources
Score 7.1 out of 10
N/A
Infor Human Resources cloud-based human capital management software solutions replaces complex processes, workflows, and systems with sophisticated, yet intuitive technology, allowing HR professionals to deliver streamlined workforce processes. The suite evolves from Infor's acquisition Lawson Software in 2011. The platform also includes a learning management product acquired Called Certpoint, acquired in 2013.N/A
SAP SuccessFactors HCM
Score 8.4 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$75.60
per year per user (Up to 100 Employees)
Pricing
Infor Human ResourcesSAP SuccessFactors HCM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Infor Human ResourcesSAP SuccessFactors HCM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Infor Human ResourcesSAP SuccessFactors HCM
Considered Both Products
Infor Human Resources

No answer on this topic

SAP SuccessFactors HCM
Chose SAP SuccessFactors HCM
I have used WorkDay, Infor, ADP, Kronos, SilkRoad, Cornerstone and many other smaller platforms. None are nearly as bad as SAP at customer service. Trying to find something on their support site is like trying to find a needle in haystack. Trying to get a support representative …
Features
Infor Human ResourcesSAP SuccessFactors HCM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Infor Human Resources
9.4
1 Ratings
15% above category average
SAP SuccessFactors HCM
8.0
779 Ratings
1% below category average
Employee demographic data10.01 Ratings8.3690 Ratings
Employment history9.01 Ratings8.1703 Ratings
Job profiles and administration9.01 Ratings7.9676 Ratings
Workflow for transfers, promotions, pay raises, etc.9.01 Ratings8.0639 Ratings
Organizational charting10.01 Ratings8.1713 Ratings
Organization and location management10.01 Ratings8.0642 Ratings
Compliance data (COBRA, OSHA, etc.)9.01 Ratings7.7402 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Infor Human Resources
9.4
1 Ratings
14% above category average
SAP SuccessFactors HCM
7.8
447 Ratings
4% below category average
Pay calculation9.01 Ratings8.1339 Ratings
Support for external payroll vendors9.01 Ratings7.4301 Ratings
Off-cycle/On-Demand payment9.01 Ratings7.7301 Ratings
Benefit plan administration10.01 Ratings7.6286 Ratings
Direct deposit files9.01 Ratings7.8285 Ratings
Salary revision and increment management10.01 Ratings8.0364 Ratings
Reimbursement management10.01 Ratings7.8260 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Infor Human Resources
10.0
1 Ratings
20% above category average
SAP SuccessFactors HCM
8.2
444 Ratings
0% above category average
Approval workflow10.01 Ratings8.5440 Ratings
Balance details10.01 Ratings8.1375 Ratings
Annual carry-forward and encashment10.01 Ratings8.0333 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Infor Human Resources
9.8
1 Ratings
18% above category average
SAP SuccessFactors HCM
8.3
625 Ratings
1% above category average
View and generate pay and benefit information10.01 Ratings8.4472 Ratings
Update personal information10.01 Ratings8.7608 Ratings
View company policy documentation10.01 Ratings8.0409 Ratings
Employee recognition10.01 Ratings7.8379 Ratings
View job history9.01 Ratings8.4584 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Infor Human Resources
9.0
1 Ratings
12% above category average
SAP SuccessFactors HCM
8.4
3 Ratings
5% above category average
Tracking of all physical assets9.01 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Infor Human Resources
9.7
1 Ratings
25% above category average
SAP SuccessFactors HCM
7.0
611 Ratings
7% below category average
Report builder9.01 Ratings7.2585 Ratings
Pre-built reports10.01 Ratings7.0555 Ratings
Ability to combine HR data with external data10.01 Ratings6.7460 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Infor Human Resources
9.0
1 Ratings
12% above category average
SAP SuccessFactors HCM
8.0
495 Ratings
0% above category average
New hire portal9.01 Ratings7.7481 Ratings
Manager tracking tools9.01 Ratings7.6451 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Infor Human Resources
9.3
1 Ratings
15% above category average
SAP SuccessFactors HCM
8.4
610 Ratings
4% above category average
Corporate goal setting9.01 Ratings8.2547 Ratings
Individual goal setting10.01 Ratings8.2603 Ratings
Line-of sight-visibility9.01 Ratings8.0491 Ratings
Performance tracking9.01 Ratings8.0568 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Infor Human Resources
10.0
1 Ratings
23% above category average
SAP SuccessFactors HCM
8.2
643 Ratings
4% above category average
Performance plans10.01 Ratings8.1618 Ratings
Performance improvement plans10.01 Ratings8.0530 Ratings
Review status tracking10.01 Ratings8.0584 Ratings
Review reminders10.01 Ratings8.0579 Ratings
Multiple review frequency10.01 Ratings8.1478 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Infor Human Resources
9.5
1 Ratings
20% above category average
SAP SuccessFactors HCM
8.0
442 Ratings
3% above category average
Create succession plans/pools9.01 Ratings8.1408 Ratings
Candidate ranking10.01 Ratings8.0387 Ratings
Candidate search10.01 Ratings8.0395 Ratings
Candidate development9.01 Ratings8.0373 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Infor Human Resources
9.0
2 Ratings
16% above category average
SAP SuccessFactors HCM
4.2
517 Ratings
58% below category average
Job Requisition Management9.01 Ratings7.9492 Ratings
Company Website Posting9.01 Ratings7.8470 Ratings
Publish to Social Media9.01 Ratings7.8409 Ratings
Job Search Site Posting10.01 Ratings7.7451 Ratings
Duplicate Candidate Prevention10.01 Ratings7.5421 Ratings
Applicant Tracking10.01 Ratings7.8474 Ratings
Notifications and Alerts10.01 Ratings7.9478 Ratings
Best Alternatives
Infor Human ResourcesSAP SuccessFactors HCM
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
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User Ratings
Infor Human ResourcesSAP SuccessFactors HCM
Likelihood to Recommend
10.0
(2 ratings)
8.4
(788 ratings)
Likelihood to Renew
-
(0 ratings)
8.7
(53 ratings)
Usability
-
(0 ratings)
8.0
(311 ratings)
Availability
-
(0 ratings)
8.7
(7 ratings)
Performance
-
(0 ratings)
7.7
(7 ratings)
Support Rating
-
(0 ratings)
5.2
(30 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
4.5
(5 ratings)
Implementation Rating
-
(0 ratings)
6.5
(15 ratings)
Configurability
-
(0 ratings)
4.9
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.1
(4 ratings)
Ease of integration
-
(0 ratings)
6.9
(420 ratings)
Product Scalability
-
(0 ratings)
7.7
(7 ratings)
Professional Services
-
(0 ratings)
5.8
(5 ratings)
Vendor post-sale
-
(0 ratings)
5.2
(6 ratings)
Vendor pre-sale
-
(0 ratings)
4.2
(6 ratings)
User Testimonials
Infor Human ResourcesSAP SuccessFactors HCM
Likelihood to Recommend
Infor
It is a software that I faithfully recommend to HR managers, as it generates productivity for employees, the data recording is accurate, from the entry to the exit of the workers, the payroll management is excellent, it is a software-based on the cloud, generates productivity and the information recorded by the system is true, employees are motivated to be better because this system records their data.
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SAP
It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
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Pros
Infor
  • Purchase Orders
  • Goods Receiving Notes
  • Research
Read full review
SAP
  • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
  • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
  • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
Read full review
Cons
Infor
  • The only flaw we've found in Infor HCM is how slow the tech support is, they're not really fast when we need help.
Read full review
SAP
  • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
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Likelihood to Renew
Infor
No answers on this topic
SAP
It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
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Usability
Infor
No answers on this topic
SAP
Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
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Reliability and Availability
Infor
No answers on this topic
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
Infor
No answers on this topic
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
Infor
No answers on this topic
SAP
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
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In-Person Training
Infor
No answers on this topic
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
Infor
No answers on this topic
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
Infor
No answers on this topic
SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Infor
No answers on this topic
SAP
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
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Contract Terms and Pricing Model
Infor
No answers on this topic
SAP
Not applicable.
Read full review
Scalability
Infor
No answers on this topic
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
Infor
No answers on this topic
SAP
Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
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Return on Investment
Infor
  • Infor HCM is accessible software, it generates productivity, boosts individual effort, records data automatically and with accurate information, it really is a necessary software to evaluate the performance of employees and generate productivity among them.
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SAP
  • It helps better in the tedious task of job posting, it's automated to social handles.
  • Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
  • Reduces most of the cost in HR operations and future-proof technology with continuous improvement.
Read full review
ScreenShots

SAP SuccessFactors HCM Screenshots

Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Screenshot of