Infor Human Resources cloud-based human capital management software solutions replaces complex processes, workflows, and systems with sophisticated, yet intuitive technology, allowing HR professionals to deliver streamlined workforce processes.
The suite evolves from Infor's acquisition Lawson Software in 2011. The platform also includes a learning management product acquired Called Certpoint, acquired in 2013.
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SAP SuccessFactors HCM
Score 8.4 out of 10
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SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
I have used WorkDay, Infor, ADP, Kronos, SilkRoad, Cornerstone and many other smaller platforms. None are nearly as bad as SAP at customer service. Trying to find something on their support site is like trying to find a needle in haystack. Trying to get a support representative …
Features
Infor Human Resources
SAP SuccessFactors HCM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Infor Human Resources
9.4
1 Ratings
15% above category average
SAP SuccessFactors HCM
8.0
780 Ratings
1% below category average
Employee demographic data
10.01 Ratings
8.3691 Ratings
Employment history
9.01 Ratings
8.1704 Ratings
Job profiles and administration
9.01 Ratings
7.9677 Ratings
Workflow for transfers, promotions, pay raises, etc.
9.01 Ratings
8.0640 Ratings
Organizational charting
10.01 Ratings
8.1714 Ratings
Organization and location management
10.01 Ratings
8.0643 Ratings
Compliance data (COBRA, OSHA, etc.)
9.01 Ratings
7.7403 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Infor Human Resources
9.4
1 Ratings
14% above category average
SAP SuccessFactors HCM
7.8
448 Ratings
4% below category average
Pay calculation
9.01 Ratings
8.1340 Ratings
Support for external payroll vendors
9.01 Ratings
7.4302 Ratings
Off-cycle/On-Demand payment
9.01 Ratings
7.7302 Ratings
Benefit plan administration
10.01 Ratings
7.6287 Ratings
Direct deposit files
9.01 Ratings
7.8286 Ratings
Salary revision and increment management
10.01 Ratings
8.0365 Ratings
Reimbursement management
10.01 Ratings
7.8261 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Infor Human Resources
10.0
1 Ratings
20% above category average
SAP SuccessFactors HCM
8.2
445 Ratings
1% above category average
Approval workflow
10.01 Ratings
8.5441 Ratings
Balance details
10.01 Ratings
8.1376 Ratings
Annual carry-forward and encashment
10.01 Ratings
8.0334 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Infor Human Resources
9.8
1 Ratings
18% above category average
SAP SuccessFactors HCM
8.3
626 Ratings
1% above category average
View and generate pay and benefit information
10.01 Ratings
8.4473 Ratings
Update personal information
10.01 Ratings
8.7609 Ratings
View company policy documentation
10.01 Ratings
8.0410 Ratings
Employee recognition
10.01 Ratings
7.8380 Ratings
View job history
9.01 Ratings
8.4585 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Infor Human Resources
9.0
1 Ratings
12% above category average
SAP SuccessFactors HCM
8.4
3 Ratings
5% above category average
Tracking of all physical assets
9.01 Ratings
8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Infor Human Resources
9.7
1 Ratings
25% above category average
SAP SuccessFactors HCM
7.0
612 Ratings
7% below category average
Report builder
9.01 Ratings
7.2585 Ratings
Pre-built reports
10.01 Ratings
7.0555 Ratings
Ability to combine HR data with external data
10.01 Ratings
6.7461 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Infor Human Resources
9.0
1 Ratings
12% above category average
SAP SuccessFactors HCM
8.0
496 Ratings
0% above category average
New hire portal
9.01 Ratings
7.7482 Ratings
Manager tracking tools
9.01 Ratings
7.6451 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Infor Human Resources
9.3
1 Ratings
15% above category average
SAP SuccessFactors HCM
8.4
611 Ratings
4% above category average
Corporate goal setting
9.01 Ratings
8.2548 Ratings
Individual goal setting
10.01 Ratings
8.2604 Ratings
Line-of sight-visibility
9.01 Ratings
8.0492 Ratings
Performance tracking
9.01 Ratings
8.0569 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Infor Human Resources
10.0
1 Ratings
23% above category average
SAP SuccessFactors HCM
8.2
644 Ratings
4% above category average
Performance plans
10.01 Ratings
8.1619 Ratings
Performance improvement plans
10.01 Ratings
8.0531 Ratings
Review status tracking
10.01 Ratings
8.0585 Ratings
Review reminders
10.01 Ratings
8.0580 Ratings
Multiple review frequency
10.01 Ratings
8.1479 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Infor Human Resources
9.5
1 Ratings
20% above category average
SAP SuccessFactors HCM
8.0
443 Ratings
3% above category average
Create succession plans/pools
9.01 Ratings
8.1409 Ratings
Candidate ranking
10.01 Ratings
8.0388 Ratings
Candidate search
10.01 Ratings
8.0396 Ratings
Candidate development
9.01 Ratings
8.0374 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
It is a software that I faithfully recommend to HR managers, as it generates productivity for employees, the data recording is accurate, from the entry to the exit of the workers, the payroll management is excellent, it is a software-based on the cloud, generates productivity and the information recorded by the system is true, employees are motivated to be better because this system records their data.
It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
Infor HCM is accessible software, it generates productivity, boosts individual effort, records data automatically and with accurate information, it really is a necessary software to evaluate the performance of employees and generate productivity among them.