Infor Workforce Management vs. Playvox
Infor Workforce Management vs. Playvox
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Infor Workforce Management | N/A | Infor Workforce Management is a labor optimization, planning, and time and attendance software solution that manages employee resource demand, labor performance, and business analytics. The product is an evolution of technology acquired with WFM vendor Workbrain. | N/A | |
Playvox | N/A | Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps. | N/A |
Infor Workforce Management | Playvox | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Infor Workforce Management | Playvox | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Infor Workforce Management | Playvox | |
---|---|---|
Small Businesses | Jolt Score 9.5 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Paypro Workforce Management Score 9.5 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Infor Workforce Management | Playvox | |
---|---|---|
Likelihood to Recommend | 9.0 (1 ratings) | 8.8 (193 ratings) |
Likelihood to Renew | - (0 ratings) | 8.5 (6 ratings) |
Usability | - (0 ratings) | 7.7 (4 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 9.0 (1 ratings) | 3.9 (5 ratings) |
Implementation Rating | - (0 ratings) | 8.5 (2 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 6.4 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.1 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.0 (2 ratings) |
Infor Workforce Management | Playvox | |
---|---|---|
Likelihood to Recommend | Infor | Playvox |
Pros | Infor | Playvox |
Cons | Infor | Playvox |
Likelihood to Renew | Infor No answers on this topic | Playvox |
Usability | Infor No answers on this topic | Playvox |
Reliability and Availability | Infor No answers on this topic | Playvox |
Performance | Infor No answers on this topic | Playvox |
Support Rating | Infor | Playvox |
Implementation Rating | Infor No answers on this topic | Playvox |
Alternatives Considered | Infor | Playvox |
Scalability | Infor No answers on this topic | Playvox |
Return on Investment | Infor | Playvox |
ScreenShots | Infor Workforce Management Screenshots | Playvox Screenshots |