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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    INFUSE

    Score8.9 out of 10
    N/ASince 2012, INFUSE (formerly INFUSEmedia) has helped clients and partners craft and optimize demand programs that deliver the audience, buyer, and account engagement that meets their objectives, by strategically promoting content through omnichannel campaigns leveraging AI technology and first-party data.N/A

    Piper the AI SDR by Qualified

    Score8.9 out of 10
    N/AThe Qualified product suite automatically identifies, engages, and converts website visitors into pipeline. Piper the AI SDR Agent engages these buyers around the clock with live chat, answers questions, to convert prospects into pipeline.N/A
    Pricing
    INFUSEPiper the AI SDR by Qualified
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    INFUSEPiper the AI SDR by Qualified
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsINFUSE crafts demand programs on a cost per lead (CPL) basis. No subscription or setup fees.—
    More Pricing Information
    Community Pulse
    INFUSEPiper the AI SDR by Qualified
    Considered Both Products
    INFUSE
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    94 Answers
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    93 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    94 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    90 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    91 Answers
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    INFUSEPiper the AI SDR by Qualified
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Conversica
    Score4 out of 10
    Enterprises
    No answers on this topic
    Conversica
    Score4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    INFUSEPiper the AI SDR by Qualified
    Likelihood to Recommend
    9.0
    (97 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    8.5
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (3 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.8
    (94 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    INFUSEPiper the AI SDR by Qualified
    Likelihood to Recommend
    INFUSE
    From our first exchange they have been very responsive. They listen carefully to our needs and importantly they deliver against our requirements. They are agile, flexible and come to the table with new ideas. We at Siemens see them as a strategic partner at this stage and I hope we continue to work productively in to the future.
    Incentivized
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    Salesforce
    Piper the AI SDR is perfect for a global marketing team who wants to have greater control over conversations that are happening on the website. She does an excellent job of qualifying leads and getting meetings booked. In addition she does an excellent job routing people to support and away from sales if that is not an area they are interested. There aren't many areas we have found Piper to be not appropriate. As we continue to hone in and improve her capabilities.
    Incentivized
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    Pros
    INFUSE
    • Tracking/monitoring leads is super easy and in-depth through their Demand Accelerator portal.
    • Customer experience and support is top tier. The team is always trying to understand how they can best support us and our goals.
    • Providing high-quality leads that are aligned with our target personas.
    Incentivized
    Read full review
    Salesforce
    • Good insight into what product the prospect is interested in
    • Engage the prospect when they are at the researching phase and form a human connection
    • Know when prospects that you are actively targeting are on the website and use that in messaging
    Incentivized
    Read full review
    Cons
    INFUSE
    • I think providing a quarterly highlights document would be particularly helpful without asking. We ask every quarter and it creates a bit of a bottleneck for us.
    • Communication via email can get exhausting. Can we explore having a joint Slack channel for collaboration?
    Incentivized
    Read full review
    Salesforce
    • Piper the AI SDR can get tripped up when someone asks a question we weren't prepared for. Example Does the webinar cost money? Of course not but we didn't specifically put anywhere that it doesn't, and she can get confused
    • Piper the AI SDR can sometimes get overzealous and try do things she isn't able to like help someone download an ebook
    • There are some trigger limitations for email but we are aware it is on the features roadmap
    Incentivized
    Read full review
    Likelihood to Renew
    INFUSE
    We are very satisfied with the services of Infuse Media. They are a high-level third party vendor.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Usability
    INFUSE
    INFUSE was able to get our campaigns up and running, allowing us the ability to migrate qualified leads down to our sales team. INFUSE also went a step above, by providing call scripts and prescribed touchpoints along the qualifing journey, allowing our sales teams more time to schedule follow-up meetings and create opportunities that generated potential review.
    Incentivized
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    Salesforce
    The Qualified tool itself if superb. It comes with so many features, not just the AI SDR - Sani, in our case, but additional features and benefits which I've started to take full advantage of. It's allowed us to drive engagement across the website within just days, and has already begun to see leads converted to open, and in some cases, won opportunities in under two weeks. Our AI SDR - Sani, has opened so many doors for the business. We've learned so much from our customers, website structure and content that resonates with prospects.
    Incentivized
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    Support Rating
    INFUSE
    Luckily, we haven't had to submit too many support tickets. For the few tickets we have had to submit, the support team was able to send us updates right away. They were very well-versed in our issues and worked with our third-party vendors on our integration issues. We had a very pleasant experience working with their support team.
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    INFUSE
    I've found INFUSEmedia to have more diverse and customizable versions of content syndication than other partners that we have considered and run with. Their pricing is competitive and the value adds they have provided for certain strategies have further helped them to stack up well against the competition. Additionally, their team has been enjoyable to work with on a day to day basis given their level of support and responsiveness.
    Incentivized
    Read full review
    Salesforce
    We chose Qualified over their competitors because of our interactions with their team and the product. Their team made it feel like this was a partnership and that we weren't just some other customer. Implementation was fast and the tool is very user-friendly. Their customer support is next level and we really appreciate that. All in all, we love their implementation time and great service
    Incentivized
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    Return on Investment
    INFUSE
    • CPL is very competitive compared to other platforms we use. We are very happy with the cost efficiency.
    • We've seen great quality from titles, and Sales conversations with leads.
    • Quanity of leads has grown considerably - esp in APAC - they seem to have great partners in that region.
    Incentivized
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    Salesforce
    • Useful to attract new consumers.
    • Take steps to expand the portfolio of projects.
    • To increase conversion rates, use visualization and live chat in addition to voice calls.
    • Save time for engineering and contracting teams.
    • Enable artificial intelligence to forecast purchase intent so sales professionals can focus on accounts that are ready to buy.
    • Drive lead generation, pipeline, and revenue for sales and marketing teams.
    Incentivized
    Read full review
    ScreenShots

    INFUSE Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Piper the AI SDR by Qualified Screenshots

    Screenshot of Meet with qualified leads right on your website. Use live chat, voice-calls, and bots to sell smarter.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of We'll alert your sales team the moment qualified leads land on your website and tell you exactly who they are, powered by apps like Salesforce, Pardot, 6Sense, Marketo, and Clearbit.Screenshot of Engage qualified prospects in real-time, high-fidelity sales conversations with live chat and voice calls.Screenshot of Use Chat Bots to engage visitors, capture leads, ask qualification questions, and book sales meetings.