What users are saying about
7 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100

Likelihood to Recommend

InMotion Hosting

For freelancers and small marketing companies, Inmotion Hosting is a terrific re-seller option. They provide hosting at a killer rate, and this allows me to earn a good extra income for clients where I host their websites. With the support, I'm able to resolve issues beyond my capability. For individual users, Inmotion Hosting is also a terrific option, and they also provide WordPress specific hosting for better performance.
Jason Montoya | TrustRadius Reviewer

Kinsta

Kinsta is perfect for organizations that host more than one WordPress website. The more sites that one organization hosts, the better the deal. They are very developer-friendly and offer a great SLA. It's probably not the best deal if you're only hosting one WordPress site or just really need a cheap no-frills hosting plan.
Matthew Lundh | TrustRadius Reviewer

Pros

InMotion Hosting

  • Customer Support is one reason I use InMotion Hosting.
  • When I call InMotion I get someone I can talk to, and not a support person reading off a screen.
Kimberly Hargis | TrustRadius Reviewer

Kinsta

  • Developer friendly; WP-CLI; SSH access
  • Amazing support - I never have to wait more than a minute or two to get a response!
  • Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.
Aaron StPierre | TrustRadius Reviewer

Cons

InMotion Hosting

  • Reliable hardware.
  • Availability of advanced technical support.
Anonymous | TrustRadius Reviewer

Kinsta

  • Inability to host non-WordPress sites.
  • No emergency telephone support.
Matthew Lundh | TrustRadius Reviewer

Support Rating

InMotion Hosting

InMotion Hosting 9.5
Based on 2 answers
The support is why I've stayed with InMotion for the last 7 years. I've had only a couple of issues with support, which I emailed support managers about, and got my issues figured out. I don't use their support a lot but I like that I can email, chat or call. Depending on the issue I email or chat. I always like the fact that support is not copy and pasting answers on the chat. They actually talk to you instead of reading off a screen.
Kimberly Hargis | TrustRadius Reviewer

Kinsta

Kinsta 10.0
Based on 1 answer
They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
Matthew Lundh | TrustRadius Reviewer

Alternatives Considered

InMotion Hosting

I had terrible tech support and frequent service outages with GoDaddy.
Bluehost didn't have very good tech support and their pricing was higher.
Robert Foreman | TrustRadius Reviewer

Kinsta

From a pricing standpoint, Kinsta is a deal that we haven't found can be beat. They are always innovating and adding features to their service, they aren't as inflexible and rigid as many hosted services are. Kinsta often reaches out for feedback, feature requests and including customers in betas to try our their newest features. They truly want to be partners with their customers.
Matthew Lundh | TrustRadius Reviewer

Return on Investment

InMotion Hosting

  • InMotion Hosting provides my business an affordable way of hosting our website with outstanding technology at an affordable cost.
  • InMotion Hosting essentially pays for itself in a short amount of time.
Stephen Shepard | TrustRadius Reviewer

Kinsta

  • Reduced operating cost surrounding hosting
  • Reduced the number of staff needed to support clients
Aaron StPierre | TrustRadius Reviewer

Screenshots

InMotion Hosting

Pricing Details

InMotion Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kinsta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Add comparison