Likelihood to Recommend
For freelancers and small marketing companies, Inmotion Hosting is a terrific re-seller option. They provide hosting at a killer rate, and this allows me to earn a good extra income for clients where I host their websites. With the support, I'm able to resolve issues beyond my capability. For individual users, Inmotion Hosting is also a terrific option, and they also provide WordPress specific hosting for better performance.
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Namecheap is the absolute best domain registrar that I have used, and I have used just about all of the big names. They are priced right; they offer excellent customer service, their FAQs and documentation are excellent. They don’t spam you with offers for things you don’t want, and they don’t have misleading practices like hiding that the first-year fee is 1/10 of the regular annual cost. They don’t try to sneak in a change to your bill and charge you for multiple years when you’ve already set it to a one-year renewal. The only negative of Namecheap is its brand name. I have had a few raised eyebrows when I have told executives that we are using Namecheap. It doesn’t sound like a professional service. It sounds like a consumer service. This is terrible because they are the MOST professional service and reliable service of all the services I work with on a daily basis.
Read full review Pros Customer Support is one reason I use InMotion Hosting. When I call InMotion I get someone I can talk to, and not a support person reading off a screen. Read full review Domain registration is easy. This is big because when finding the perfect domain name, you have to do a lot of domain checking to see what is available. Namecheap not only makes this easy, but they recommend other domains that you might like instead, if the one you want is taken. They also allow you to sell domains and buy premium domains from other sellers if they are already registered to them. Free Whois Guard & privacy. This is HUGE. All those annoying phone calls and emails you get the second you register a domain, they will stop when you start using NameCheap to register your domains. This is because they provide free Whois and domain privacy with all domains, for the life of the domain as long as it is registered with them. I love this and it is a huge selling point. Easy updating and management of domains. This is a must. At many time, I need to update the nameservers of multiple domains at once. Namecheap makes it extremely easy to do this and allows for bulk updating. Things also seem to propagate quicker than other domain providers. Read full review Cons inMotion Hosting shared hosting is limited in I/O but this isn't advertised. First line of tech support could be a little more technically trained. Read full review I wonder if it's feasible to have bulk discounts or a loyalty program? They may have this already, but features to buy and sell premium domains, or browse ones for sale, would be great. We don't use their hosting because there are higher quality options, but it'd be great if they did better hosting so we could keep it all under one roof. Read full review Support Rating
Their team was always responsive, helpful and eager to support us whenever we needed their help. Additionally, they followed up each time they supported us to see if the applied fixes to our problems satisfactorily resolved our issues. In all, their support was top notch.
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We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
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I had terrible tech support and frequent service outages with
didn't have very good tech support and their pricing was higher.
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Namecheap wins hands down on cost and ease of use. I have experienced zero compromise with using Namecheap. There was no trade-off to enjoy the cost savings. Namecheap does everything the other registrars do and more in some cases.
Read full review Return on Investment InMotion Hosting provides my business an affordable way of hosting our website with outstanding technology at an affordable cost. InMotion Hosting essentially pays for itself in a short amount of time. Read full review Namecheap has saved us hundreds of dollars a year on services that we were required to pay extra for by NetworkSolutions that Namecheap provides for free. Namecheap has made managing our domains simpler, saving us dozens of labor hours a year. Namecheap has encouraged us to experiment with new domain names to see which ones work best. We couldn’t do this with our previous registrars because it was too hard to change from one domain to another. Read full review ScreenShots