Sage Intacct vs. Microsoft Dynamics 365 Business Central

Sage Intacct is well suited for most accounting needs, specifically journal entries, accounts payable/receivable processes and cash management. Intacct is also useful for budget planning and integration with financial actuals, as well as report writing to coincide with financial reporting processes on monthly, quarterly and annual basis. I'm not sure that Intacct has the capability to fully house a financial reporting process, but it is a great tool.

Incentivized

It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!

Incentivized

• Sage intacct will be useful in month end reconciliation by extracting all the required reports.
• It is helpful for viewing of any type/particular GL codes directly in the General ledger folder
• It will be helpful to apply the credit memos for a particular date

Incentivized

• Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
• Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
• We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
• Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.

Incentivized

• More "in your face" notice of added features that require being added to a user profile
• Clearer explanations of what is needed on importing sheets
• Go back to emailing office hours recaps for people that attended or signed up to attend

Incentivized

• The version of software that we currently use isn't compatible with Windows 7, therefore we had to install it using the virtual computer under Windows XP. This created a few additional steps that the users had to go through in order to access the software which generated more calls to our IT Helpdesk.
• We did research how much it would cost to upgrade the software so that we could get a version compatible with Windows 7, but the cost was way too expensive for our organization. Also, when we need to make updates or changes to the software, there are very few consultants who are familiar with the software so we are limited in who we can use for consulting services. Since we are limited in choosing consultants who can make updates and changes to the software the fees are usually really expensive for their services.
• There is a .zup file that we constantly have to delete in order for the database to work properly and update. Users get a pop-up about once a week asking if they want to replace the .zup file and if the file is not deleted then the opening page for the software will not show up correctly and the database will not have the most up to date information.

Incentivized

Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.

Incentivized

We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead

Incentivized

The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.

Incentivized

It has simplified all processes and reduces turnaround time for month end processes. You can easily navigate through the dashboard which is very user friendly and easily guides you to different functionalities. Duplications of Invoices is avoided because NAV rejects posting of an invoice number already in the system so you increase accuracy.

There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.

Incentivized

As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.

Incentivized

Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.

Incentivized

It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.

I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.

Incentivized

The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.

Incentivized

I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.

Incentivized

Sage intacct is known for its robust financial management capabilities. It offers features like general ledger, accounts payable and recievable, project accounting, expense management and more. It is suitable for small top mid sized businesses and larger enterprises. Sage intacct is highlyscalable and can accommodate the needs of growing businesses.

Incentivized

I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error

Incentivized

You can do a lot with this system and integrate it with a lot of your additional systems you use daily.

Incentivized

• Sage Intacct provides multiple modules based on business requirements and it will fulfill the client's needs as per their budget.
• AP aging and AR aging help clients to make the decision at any time to allow reserve for doubtful debts to ensure the financials are shown with correct values.
• Financials are published on time with minimal adjustments or corrections. This client benefits and files taxes on time.

Incentivized

• Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
• Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
• Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.

Incentivized