athenaClinicals vs. Intergy EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 8.6 out of 10
N/A
N/AN/A
Intergy EHR
Score 7.0 out of 10
N/A
Intergy offers ambulatory practices a specialty-focused EHR and practice management solution. With Intergy’s tools, users can manage chronic conditions, capture payer incentives, and thrive in the world of value-based care. The ONC-certified solution has consolidated functionality that simplifies notation, automates tasks, and streamlines workflows. The Intergy ecosystem of products also includes telehealth, remote patient monitoring, chronic care management, patient portal, patient…N/A
Pricing
athenaClinicalsIntergy EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaClinicalsIntergy EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
athenaClinicalsIntergy EHR
Considered Both Products
athenaClinicals

No answer on this topic

Intergy EHR
Chose Intergy EHR
Other systems we have reviewed had some fancier features, but lacked the reporting needs of practices we have worked with. Being able to dig into all of the financial and clinical data to a very deep level was what made Intergy the best choice. The financial flexibility could …
Chose Intergy EHR
My doctors liked Intergy better. Athena is great for the front staff and the nurses. In Intergy, those staff members have more to do, and it's less automated. That being said, I would rather the doctors be happy and the staff do more tasks.
Chose Intergy EHR
One of the most compelling features of Athena, in my opinion, is the investment and commitment to pushing boundaries with product development. This presents a downfall, however, in that constant changes to the software can frustrate users and waste time relearning the platform. …
Top Pros
Top Cons
Features
athenaClinicalsIntergy EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
8 Ratings
9% above category average
Intergy EHR
6.5
22 Ratings
17% below category average
Real-time eligibility verification9.38 Ratings6.020 Ratings
Claims management8.38 Ratings7.220 Ratings
Coding9.07 Ratings6.418 Ratings
Patient billing8.38 Ratings6.521 Ratings
Financial Reporting7.08 Ratings6.421 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
8 Ratings
3% above category average
Intergy EHR
7.0
24 Ratings
13% below category average
Rule-based scheduling7.76 Ratings5.321 Ratings
Automated appointment reminders8.38 Ratings7.219 Ratings
Automated patient check-in8.37 Ratings7.311 Ratings
Multi-location support8.38 Ratings7.621 Ratings
Calendar interface8.36 Ratings7.617 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
9 Ratings
20% above category average
Intergy EHR
6.9
25 Ratings
5% below category average
Charting / document management8.99 Ratings7.425 Ratings
Templates8.99 Ratings7.024 Ratings
Patient portal10.08 Ratings7.021 Ratings
Mobile/tablet support8.47 Ratings7.213 Ratings
Fax integration9.99 Ratings6.917 Ratings
Integration with other EMR and PM systems7.69 Ratings7.416 Ratings
Workflow automation8.89 Ratings5.619 Ratings
Speech recognition9.04 Ratings6.411 Ratings
Customization7.29 Ratings7.225 Ratings
E-prescribing9.99 Ratings7.424 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
9 Ratings
0% above category average
Intergy EHR
7.4
25 Ratings
13% below category average
HIPAA compliance8.39 Ratings7.624 Ratings
Role-based permission levels9.99 Ratings7.425 Ratings
Data backups and redundancy8.39 Ratings7.323 Ratings
Local mode / networking failsafe7.08 Ratings7.317 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
9 Ratings
12% above category average
Intergy EHR
6.5
25 Ratings
19% below category average
Task tracking8.39 Ratings7.224 Ratings
Specialty-specific workflows8.38 Ratings5.623 Ratings
Multi-office / multi-physician capabilities9.99 Ratings6.621 Ratings
Best Alternatives
athenaClinicalsIntergy EHR
Small Businesses
Epic
Epic
Score 8.3 out of 10
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
athenaClinicalsIntergy EHR
Likelihood to Recommend
6.8
(9 ratings)
7.3
(25 ratings)
Usability
8.2
(1 ratings)
5.9
(3 ratings)
Availability
-
(0 ratings)
8.0
(2 ratings)
Performance
-
(0 ratings)
7.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.2
(9 ratings)
Implementation Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
athenaClinicalsIntergy EHR
Likelihood to Recommend
athenahealth
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
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Greenway Health
How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?) Can your system produce customized reports on the fly, is the data real time or lagging? Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
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Pros
athenahealth
  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
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Greenway Health
  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
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Cons
athenahealth
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
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Greenway Health
  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
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Usability
athenahealth
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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Greenway Health
Very user friendly and efficient
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Support Rating
athenahealth
They are always there. Friendly and organized.
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Greenway Health
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
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Implementation Rating
athenahealth
No answers on this topic
Greenway Health
Track all hours and don't sign off on anything if you are not 100% happy.
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Alternatives Considered
athenahealth
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
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Greenway Health
We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
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Return on Investment
athenahealth
No answers on this topic
Greenway Health
  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
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ScreenShots

Intergy EHR Screenshots

Screenshot of Patient chartScreenshot of Visit noteScreenshot of Claims managementScreenshot of Analytics CQM dashboardScreenshot of Analytics financial performance dashboardScreenshot of Mobile EHR patient chart