SolarWinds ipMonitor vs. ManageEngine OpManager

SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.

Incentivized

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.

Incentivized

• Both network devices and servers may be easily located on the network.
• It notifies the user whenever any network device undergoes a change in status.
• Powerful reporting capabilities that provide vital data about your network's devices (uptime, space, utilization of resources on your devices)

Incentivized

• 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
• Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
• MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.

Incentivized

• It is a very complete and versatile software, but its price can be somewhat high for small companies.
• During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
• Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.

Incentivized

• Adding devices to existing groups and applying a group-wide parameter.
• Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts

Incentivized

I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products

Incentivized

This product works very well for our organization, and it would be hard to not have a tool like this going forward

SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.

Incentivized

All in one solution, easy to deploy and use. Web and mobile access.

Incentivized

Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.

Incentivized

The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops

We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.

Incentivized

ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.

Incentivized

• We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
• We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
• After initial setup and some tweaking, it requires little to no time to maintain.

Incentivized

• Better visibility of the network
• Better visibility of server performance which helps us to take calls on increasing or exact utilization of server
• Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site

Incentivized