Jamf Now vs. Rippling

Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.

Incentivized

Great for timekeeping and report approvals. A thorough detailed explanations of user-specific benefits for employer-sponsored benefits or FSA-related benefits could be useful. I enjoy that there are "tip pop-ups" as you're using Rippling on the web browser. It's helpful that it shows you these tidbits when it may be your first time using or navigating that section of Rippling

Incentivized

• Resetting passwords remotely..
• Locking or wiping a device.
• Pushing new apps out to all or one iPad.
• Controlling what apps are installed on the iPads.

• It is super easy to request time off and very easy to access all medical benefits i one location.
• I enjoy being able to see all my approved time off to be used in the future.
• Extremely easy to log in to the program as well.

Incentivized

• I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
• I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
• They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.

Incentivized

• Org chart functionality could be improved
• The applicant tracking system UI could be improved; we pivoted to another provider with more robust features that integrates with Rippling
• Functionality around manually creating checks or running edits on checks could be improved
• User permissions need some work; there should be the ability to have an IT admin profile that can edit user emails without seeing sensitive comp data (we have requested this feature)

Incentivized

Because it is through my current job I would recommend it to other friends with businesses both large and small. It is an easy to use app and it is super helpful and beneficial for time tracking and ensuring accuracy of the time clock. It notifies you when you are close to your allotted PTO limit which is also a neat feature.

Incentivized

Rippling’s usability is probably the best thing about it. I say this because it’s easy to use (even for people who are bad with interfaces or not familiar with HR practices). Once you get to the homepage, it only has a few crucial tabs so Rippling spared all of us the “guess work” that most softwares usually make us go through. You don’t get lost and know how to get to where you need in a matter of seconds

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.

Rippling has a knowledge base that is easy to use, very intuitive, and well-organized. The articles are text integrated with animations that teach the user how to configure, set up, process or complete a task. If you are unable to find the exact topic, Rippling's chat function allows you to get in contact with a specialist very quickly. In one occasion, the local treasury department had incorrectly applied withholding deposits to the company's account and created a balance due that was incorrect. Rippling's customer support worked directly with the agency and kept following up on the matter until they correctly applied for all the payments. The issue was resolved without our company's involvement.

Incentivized

Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.

Incentivized

Rippling was by far the better option. ADPs offerings were terrible and I would not recommend anyone to go with them. Aside from the poor support/service and inability to be fully customizable, there were glaring issues regarding compliance. When we were in a PEO Model (TotalSource) our rep pushed back on giving us access to EEO, Vets, or disability data that we were required to report on as a federal contractor. We also had issues with them abiding by the terms of our contract. As we were with ADP for the 2022 calendar year in a PEO relationship (under ADP's FEIN), they are responsible for the ACA and 1095s. ADP then claimed that because they sent a letter, which never arrived, that the letter negated the terms of the contract we signed last year and they were not going to be doing the filing for us, even though we had already paid for that service as part of our contract. The other options that we considered and were in our top 3 were BambooHR and Paycor. BambooHR was great from an HRIS perspective but wasn't the best on the Payroll side and our VP of Finance wasn't confident in going with them. Paycor was nice, but just wasn't as robust and didn't offer the services that we really liked with Rippling.

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.

Incentivized

• I save time with payroll and having betterment connected
• When I onboard I have a list set up through Rippling that I can check off as needed
• Offboarding an employee is easier for me as that in I have one place to do offboarding instead of 3.

Incentivized