TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jamf Pro

    Score8.7 out of 10
    N/AJamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A

    Lightspeed Filter

    Score9.9 out of 10
    N/ALightspeed Filter (formerly Relay), from Lightspeed Systems in Austin, offers insights to help understand and maximize the use of 1:1 classroom devices, keep users safe and increase the educational return on technology investments. Lightspeed Systems aims to help users make decisions to enhance technology use, report up administrators, present to your board, reassure concerned parents, empower teachers, and direct students on appropriate use. According to the vendor, Lightspeed Filter powers…N/A
    Pricing
    Jamf ProLightspeed Filter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Jamf ProLightspeed Filter
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed AnnuallyPriced per student device. Quote available upon request.
    More Pricing Information
    Community Pulse
    Jamf ProLightspeed Filter
    Considered Both Products
    Jamf Software, LLC
    Chose Jamf Pro
    The correct MDM that I used from Lightspeed isn't [on] that list so I chose the next best thing. Jamf [Pro] has allowed us much more control. Lightspeed is geared towards business and not really education. Jamf Pro is more flexible and when we got Jamf [Pro] that was what …
    Incentivized
    Chose Jamf Pro
    Jamf Pro is the best option for Apple devices we have come across. We are 90% Apple devices and 10% Windows devices. We have also started using signage with Jamf Pro to manage those devices.
    Incentivized
    Chose Jamf Pro
    Lightspeed: barf
    Incentivized
    Chose Jamf Pro
    Jamf Pro's support and community involvement is second to none. I’ve had nothing but struggle working with Lightspeed’s support. That would be enough to switch on its own, but Jamf Pro is a more capable product as well.
    Incentivized
    Lightspeed Systems
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    108 Answers
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    100 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    108 Answers
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    83 Answers
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    93 Answers
    80%
    Implementation went as expected
    4 Answers
    Best Alternatives
    Jamf ProLightspeed Filter
    Small Businesses
    Apple Business Essentials
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Meraki SM
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Cisco Meraki SM
    Score9.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jamf ProLightspeed Filter
    Likelihood to Recommend
    10.0
    (184 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (15 ratings)
    1.0
    (1 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (53 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Jamf ProLightspeed Filter
    Likelihood to Recommend
    Jamf Software, LLC
    Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
    Read full review
    Lightspeed Systems
    Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.
    Incentivized
    Read full review
    Pros
    Jamf Software, LLC
    • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
    • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
    • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
    Read full review
    Lightspeed Systems
    • Reduces bandwidth consumption.
    • Improves network performance.
    • It is compatible with a variety of operating systems, including Windows, Mac OS, and Linux.
    • It can be implemented in both wired and wireless networks.
    • It can be installed in minutes and you can configure its settings with a few clicks.
    • Learning environments work.
    Incentivized
    Read full review
    Cons
    Jamf Software, LLC
    • Training options are terrific, but costly.
    • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
    • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
    Read full review
    Lightspeed Systems
    • It sometimes takes longer than expected for new filtering rules to apply.
    • Sometimes a site is blocked due to sub-sites or links, but it does not easily identify the source of the block if it is buried in the site.
    • They have several reports included, but it would be nice to create custom reports.
    Incentivized
    Read full review
    Likelihood to Renew
    Jamf Software, LLC
    We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
    Incentivized
    Read full review
    Lightspeed Systems
    No answers on this topic
    Usability
    Jamf Software, LLC
    Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
    Read full review
    Lightspeed Systems
    It is unreliable and does not function as it is supposed to do so. As previously mentioned, there is a glitch when creating a block list.
    Read full review
    Support Rating
    Jamf Software, LLC
    Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
    Read full review
    Lightspeed Systems
    No answers on this topic
    In-Person Training
    Jamf Software, LLC
    They made me more comfortable using the product.
    Read full review
    Lightspeed Systems
    No answers on this topic
    Online Training
    Jamf Software, LLC
    The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
    Read full review
    Lightspeed Systems
    No answers on this topic
    Implementation Rating
    Jamf Software, LLC
    Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
    Read full review
    Lightspeed Systems
    No answers on this topic
    Alternatives Considered
    Jamf Software, LLC
    Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
    Read full review
    Lightspeed Systems
    We were already a [Lightspeed] customer so the transition was seamless to Relay. Their support and team at [Lightspeed] are top-notch. We have been with Lightspeed for over 20 years and have evaluated on occasions other options and [ended] up back with [Lightspeed] each time. Their price point, ease of use, great team of engineers, and overall customer focus keep them on top in my eyes.
    Incentivized
    Read full review
    Return on Investment
    Jamf Software, LLC
    • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
    • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
    Read full review
    Lightspeed Systems
    • Very costly per year
    • Does a great job with 1:1 filtering on Chromebooks
    • Safety Check checks student for possible self harm and alerts staff
    Incentivized
    Read full review
    ScreenShots

    Jamf Pro Screenshots

    Screenshot of Jamf Pro (formerly Casper Suite) Dashboard

    Lightspeed Filter Screenshots

    Screenshot of Relay dashboardScreenshot of Relay apps reportScreenshot of Relay blocked contentScreenshot of Sample Relay parent reportScreenshot of Screenshot of Classroom, free with Relay for a limited timeScreenshot of Screenshot of Classroom, free with Relay for a limited time