TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jamf Pro

    Score8.7 out of 10
    N/AJamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A

    Microsoft System Center

    Score8.4 out of 10
    N/AMicrosoft System Center is an enterprise-grade IT Operations Management (ITOM) suite designed for the centralized administration of data center infrastructure, virtualized environments, and hybrid cloud workloads. The platform provides unified management across heterogeneous environments, including support for Windows Server, Linux, and Azure Stack HCI. System Center is Microsoft's ITOM stack for organizations that maintain a significant on-premise footprint, vs the company's Azure-based…

    $1,323

    per month

    Pricing
    Jamf ProMicrosoft System Center
    Editions & Modules
    No answers on this topic
    Standard Edition
    $1323
    Datacenter Edition
    $3607
    Offerings
    Pricing Offerings
    Jamf ProMicrosoft System Center
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually—
    More Pricing Information
    Community Pulse
    Jamf ProMicrosoft System Center
    Considered Both Products
    Jamf Software, LLC
    Chose Jamf Pro
    Jamf is for Mac. SCCM mostly for PCs and requires on-prem infrastructure.
    Incentivized
    Chose Jamf Pro
    AirWatch is very difficult to manage and utilize. Jamf just makes sense and works. With AirWatch you spend hours trying to get what should be a simple task done. While the Jamf website isn't quite mobile-friendly, I manage to still get work done from my iPhone, which is so …
    Incentivized
    Chose Jamf Pro
    Jamf Pro is pretty much in a class by itself. Apple Remote Desktop has a few distinct advantages, however. 1) the ability to execute a unix command on multiple systems and to see the output of those commands in one place on screen; 2) the ability to observe multiple desktops at …
    Incentivized
    Chose Jamf Pro
    The web UI is very intuitive. Creating and pushing/installing packages. Rolling out security configuration profiles, locking down operating system.
    Incentivized
    Chose Jamf Pro
    Once again we chose Jamf Pro as our preferred vendor/supplier for MDM cause they focus on the platforms we focus on. For our Microsoft deployments, we use InTune cause it is the best for the Microsoft platform. And the great thing about these two products is that integrate with …
    Incentivized
    Chose Jamf Pro
    We left FileWave MDM to move to JAMF Pro and haven't looked back. We went to JAMF because it was the largest Apple MDM with the most support. It is much more stable than when we had the other MDM. JAMFNation is fantastic with solutions to issues without having to call support.
    Incentivized
    Chose Jamf Pro
    We moved away from FileWave and picked up JAMFPro because of better support, and they filled the need for imaging/software packaging better than FileWave could. I was not involved in that choice, but I have been the JAMFPro administrator for 4 years now.
    Incentivized
    Chose Jamf Pro
    I have not used other products like JAMF Pro with the exception of Intune/SCCM. JAMF Pro is not as capable as SCCM but can compete with Intune with the exception of JAMF being unable to manage Microsoft and Android devices.
    Incentivized
    Chose Jamf Pro
    Jamf has a unique focus on Apple and only Apple. This gives them greater flexibility to support new features and functionality at the time of release. For the past few years now, on or before the release date of the next OS. Our users don’t have to wait to take advantage of …
    Incentivized
    Chose Jamf Pro
    Does stack up. JAMF PRO is far superior and handles the needs effectively without extensive work from the tech to accomplish.
    Incentivized
    Chose Jamf Pro
    Jamf has many more capabilities than Apple Remote Desktop and provides a much more enterprise-ready solution for managing MacOS devices. We have a way to go to providing a complete management platform, but that is better than working with a tool that comes up short when you …
    Incentivized
    Chose Jamf Pro
    Once an excellent system. After being sold off by Absolute, then by the purchasing company, expectations and performance drastically dropped off.
    Incentivized
    Chose Jamf Pro
    Jamf Pro is like Apple Remote Desktop on steroids. Jamf Pro has additional features to manage devices that allow me to have greater control and allowing me to provide the end user with faster and more efficient support. Our district selected Jamf Pro because the features it …
    Incentivized
    Chose Jamf Pro
    For my needs Jamf Pro beat the competition out of the water. The number of features that comes with Jamf Pro is outstanding.
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    108 Answers
    91%
    Would buy again
    31 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    100 Answers
    97%
    Delivers good value for the price
    33 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    108 Answers
    91%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    83 Answers
    95%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    93 Answers
    97%
    Implementation went as expected
    28 Answers
    Best Alternatives
    Jamf ProMicrosoft System Center
    Small Businesses
    Apple Business Essentials
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Meraki SM
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Cisco Meraki SM
    Score9.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jamf ProMicrosoft System Center
    Likelihood to Recommend
    10.0
    (184 ratings)
    9.3
    (58 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    7.0
    (1 ratings)
    Usability
    8.0
    (15 ratings)
    8.4
    (5 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (53 ratings)
    9.0
    (14 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    8.0
    (1 ratings)
    Configurability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Jamf ProMicrosoft System Center
    Likelihood to Recommend
    Jamf Software, LLC
    Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
    Read full review
    Microsoft
    For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
    Incentivized
    Read full review
    Pros
    Jamf Software, LLC
    • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
    • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
    • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
    Read full review
    Microsoft
    • Allows the grouping of devices by user.
    • Allows controlling updates being deployed to user devices.
    • Allows for the repurposing of machines by being able to load new or updated software on machines that already are in the system.
    • Allows us the ability to wipe a machine clean and restore it back to the configuration that was assigned the machine.
    Incentivized
    Read full review
    Cons
    Jamf Software, LLC
    • Training options are terrific, but costly.
    • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
    • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
    Read full review
    Microsoft
    • The product could improve in the area of having better mechanisms in place with how the SCEP client is deployed/installed from the server on the management side. We have run into this firsthand with the client not installing on an endpoint, and then having to take the time to investigate why it was not installing.
    • A second improvement that can be made is to keep trying to improve the products detection rate for finding malware/viruses. The case can be made that there are some products out there that do a better job at this and have a higher detection rate.
    Incentivized
    Read full review
    Likelihood to Renew
    Jamf Software, LLC
    We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
    Incentivized
    Read full review
    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
    Read full review
    Usability
    Jamf Software, LLC
    Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
    Read full review
    Microsoft
    It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
    Incentivized
    Read full review
    Support Rating
    Jamf Software, LLC
    Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
    Read full review
    Microsoft
    There is a fair amount of documentation out there to help you when you have questions or run into issues with this product as well as tutorials on some of the more common tasks. Between the documentation and the overall ease of use we haven't had to deal with direct Microsoft support for this product.
    Incentivized
    Read full review
    In-Person Training
    Jamf Software, LLC
    They made me more comfortable using the product.
    Read full review
    Microsoft
    No answers on this topic
    Online Training
    Jamf Software, LLC
    The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Jamf Software, LLC
    Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
    Read full review
    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
    Read full review
    Alternatives Considered
    Jamf Software, LLC
    Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
    Read full review
    Microsoft
    We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
    Incentivized
    Read full review
    Return on Investment
    Jamf Software, LLC
    • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
    • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
    Read full review
    Microsoft
    • It has allowed the enterprise to standardize on a single platform for monitoring.
    • Easier troubleshooting of issues with Microsoft platforms.
    • Greater visibility of issues across platforms when applications are hosted in a mixed environment.
    • Additional costs for monitoring systems that are not directly supported with additional packs (iSeries, Linux on Power).
    Incentivized
    Read full review
    ScreenShots

    Jamf Pro Screenshots

    Screenshot of Jamf Pro (formerly Casper Suite) Dashboard