Jamf Pro vs. Mozilla Firefox

Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.

Firefox is ideal for users who are tech-proficient and eager to customize their browsing experience to meet exactly their needs. It is best for people who are very contemplative and thoughtful about their experience of using web browsers and want more than an out-of-the-box or clunky experience offered by pre-loaded browsers.

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• Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
• Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
• Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.

• Access to downloads
• Control of bookmarks
• Keeping useful controls easily accessible

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• Training options are terrific, but costly.
• Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
• You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.

• I miss Adobe Flash. It was foundational to so much content
• An internal Malware cleaning feature
• A better on board ad blocker

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We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.

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Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.

It can do anything I throw at it. It does not slow down. I cannot remember it ever crashing. Updating is super easy. It's colorful enough to find what I need visually. I can customize the look to make it super usable and fast with muscle memory precision. It's by far easier to use than any other browser.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.

They made me more comfortable using the product.

The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.

Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.

Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS

Mozilla Firefox stacks up very well alongside similar products. There has not been a feature I have needed that a similar product had that was lacking from Mozilla Firefox. The product has been developed very well and updates have been effective at maintaining security. I have been a long-time user of Mozilla Firefox and have no reason to change.

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• Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
• We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.

• Proves to be helpful for my development team to use their Dev Tools
• Speed and reliability is top notch, allowing our productivity to increase in a remote environment
• Easy for end users of all technical skill levels to easily navigate and keep the browser up to date

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info