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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A

    SilkRoad Learning

    Score7.7 out of 10
    N/ASilkRoad Learning is a web-based LMS. The vendor advertises enterprise-level platform for addressing skills gaps and regulatory compliance, as well as ecommerce and mobile support. It can integrate with other SilkRoad offerings and 3rd party content.N/A
    Pricing
    JiveSilkRoad Learning
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JiveSilkRoad Learning
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    JiveSilkRoad Learning
    Learning Management
    Comparison of Learning Management features of Jive and SilkRoad Learning
    Feature
    Jive
    -
    Ratings
    SilkRoad Learning
    8.6
    3 Ratings
    4% above category average
    Course authoring00 Ratings9.03 Ratings
    Course catalog or library00 Ratings9.03 Ratings
    Player/Portal00 Ratings7.63 Ratings
    Learning content00 Ratings8.53 Ratings
    Mobile friendly00 Ratings8.53 Ratings
    Progress tracking & certifications00 Ratings9.03 Ratings
    Assignments00 Ratings7.13 Ratings
    Compliance management00 Ratings8.13 Ratings
    Learning administration00 Ratings7.63 Ratings
    Learning reporting & analytics00 Ratings10.02 Ratings
    Social learning00 Ratings10.02 Ratings
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    JiveSilkRoad Learning
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    HCL Connections
    Score9 out of 10
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JiveSilkRoad Learning
    Likelihood to Recommend
    9.1
    (37 ratings)
    8.1
    (12 ratings)
    Likelihood to Renew
    6.6
    (17 ratings)
    3.6
    (2 ratings)
    Usability
    6.1
    (4 ratings)
    8.0
    (1 ratings)
    Availability
    5.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    6.9
    (2 ratings)
    7.0
    (1 ratings)
    Online Training
    5.0
    (3 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    4.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    JiveSilkRoad Learning
    Likelihood to Recommend
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
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    SilkRoad
    It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
    Incentivized
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    Pros
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
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    SilkRoad
    • GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored.
    • The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality.
    • The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short.
    Incentivized
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    Cons
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    SilkRoad
    • 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded
    • Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us
    • On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need.
    Incentivized
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    Likelihood to Renew
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    SilkRoad
    Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
    Incentivized
    Read full review
    Usability
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    SilkRoad
    I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
    Incentivized
    Read full review
    Reliability and Availability
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    SilkRoad
    There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
    Incentivized
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    Performance
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    SilkRoad
    It works well most of the time.
    Incentivized
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    Support Rating
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    SilkRoad
    The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
    Incentivized
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    Online Training
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    SilkRoad
    some are thorough and others are not. I like that they are available for review.
    Incentivized
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    Implementation Rating
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    SilkRoad
    No answers on this topic
    Alternatives Considered
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
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    SilkRoad
    SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
    Incentivized
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    Scalability
    Aurea
    No answers on this topic
    SilkRoad
    The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
    Incentivized
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    Return on Investment
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    SilkRoad
    • GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals.
    • Employees can quickly access and complete online trainings so that they can get back to their jobs.
    Incentivized
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    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.