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Jobber vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    Kronos Workforce Dimensions / UKG Dimensions (discontinued)

    Score6.9 out of 10
    N/AKronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
    Pricing
    JobberKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    No answers on this topic
    Offerings
    Pricing Offerings
    JobberKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JobberKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    100%
    Would buy again
    32 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    94%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    71%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    60%
    Implementation went as expected
    18 Answers
    Best Alternatives
    JobberKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Harri
    Score6 out of 10
    Enterprises
    No answers on this topic
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    9.9
    (22 ratings)
    7.1
    (32 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (18 ratings)
    6.9
    (2 ratings)
    Support Rating
    4.0
    (2 ratings)
    7.0
    (1 ratings)
    User Testimonials
    JobberKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Discontinued Products
    UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Discontinued Products
    • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
    • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
    • UI is very easy to follow and intuitive
    Incentivized
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Discontinued Products
    • You got to have a solution for employees with multiple jobs
    • Need to allow customers to easily access your integration technology
    • Your business structure is too restrictive and making the application far less flexible
    • Your professional service team needs a lot of improvement, especially in the execution part
    • Need to have a proven and working interface for business structure automation.
    Incentivized
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Discontinued Products
    UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
    Incentivized
    Read full review
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
    • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
    • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
    Incentivized
    Read full review
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Discontinued Products
    UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
    Incentivized
    Read full review
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    Discontinued Products
    • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
    • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
    Incentivized
    Read full review
    ScreenShots

    Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

    Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations