Jobma vs. Mailtrack

This is pretty much perfect if you are in a situation like us i.e, want to improve/replace your phone screening and ensure your clients only interview good candidates. It also works great for pretty much any role you might be hiring for since the video interview part happens early in the process. The only scenario where this might not be used in your recruitment process is if you hire a few people throughout the year. In that case, it probably doesn't make sense.

Mailtrack is great for tracking emails if you do not want to pay for larger more complicated tools that do the same thing. If you already love your system but just want to add some convenient read tracking, that's exactly what this is for. If you have a system that doesn't work well, I would take the time to evaluate alternatives that also include read tracking (Salesforce for example). This also applies if you're trying to use this for large outbound sales emails - there are a lot of applications that have email tracking built in (Outreach.io is a great example) so it may just be worth switching your whole system.

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• Overall interviewing experience with Jobma is outstanding.
• Jobma connects us to worldwide talent remotely and helps discover, engage and recruit star talent for the position effectively.
• I was also able to share some of the initial interviews and the management team supported and loved the tool. Thanks, Jobma, for making this a reality.
• Jobma allows us to conduct our preliminary interviews with ease.

• Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
• The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
• Free version includes unlimited email tracking, this is fab.

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• I feel like their live video interview should be easier to set up. Right now it takes a few clicks to get it set up. There should just be an option to immediately do a live interview without the scheduling bit.
• We would like to be able to download our video interviews but I am told that is a GDPR/compliance thing they cannot do.

• Some of the settings can be confusing at first.
• Some alerts are on by default and can be annoying at times.
• Good to know if the email was deleted.
• It would be great to know how much time recipients spent on each email.

Works great. Its affordable and reliable. Great support. Whats not to like

I would rate Mailtrack's overall usability as a ten out of ten. The reasons for this are actually quite simple. For now, only I have been using Mailtrack. However, looking at the rather easy to use characteristics Mailtrack has to offer, I would not hesitate to recommend it to the rest of my colleagues.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.

I have used Spark Hire in my previous organization which is an alternate software for Jobma, but Spark Hire pricing is very expensive when compared to Jobma. So I would recommend always Jobma for its features and affordable pricing.

There's a free tier. Obviously, there are other things to love, like notifications about your email being read, the fact that if an email hasn't been responded to in some time it gets bumped up. The fact that if other people have Mailtrack you will actually get notified who read your email. But the fact that there is a free tier is HUGE.

• Integration of Jobma into hiring tool kit has significantly reduces the interview rounds and time and fast-forward the complete interview process.
• It provides easy to easy dashboard and make it convenient for the hiring managers to track personal and team performances of recruiters that makes hiring more effective and objective driven.

• I'm currently using the free version so my investment was time spent downloading the browser extension. I would say it's worth the investment because I can make more value through each email by finding the right time to send replies or know when is the exact time I should follow up.
• Knowing when an email is read multiple times helps me know the importance of the content in my email.
• The paid version allows Mailtrack to tell you which recipient read the email if there was more than 1.