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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    Remote Desktop Services

    Score7.7 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    Join.me (discontinued)Remote Desktop Services
    Editions & Modules
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Join.me (discontinued)Remote Desktop Services
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Join.me (discontinued)Remote Desktop Services
    Considered Both Products
    Discontinued Products
    Chose Join.me (discontinued)
    Join.me was easier to use, hands down. The product has a short download time and gives you the ability to join users with a simple access code.

    I feel that Microsoft Remote Desktop failed at times and had a blurry desktop visual. Join.me had a clear image and an inviting look. I …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    77%
    Would buy again
    30 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    29 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    33 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    20 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    26 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    Join.me (discontinued)Remote Desktop Services
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Join.me (discontinued) and Remote Desktop Services
    Feature
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    Remote Desktop Services
    -
    Ratings
    High quality audio8.566 Ratings00 Ratings
    High quality video8.269 Ratings00 Ratings
    Low bandwidth requirements7.059 Ratings00 Ratings
    Mobile support7.336 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Join.me (discontinued) and Remote Desktop Services
    Feature
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    Remote Desktop Services
    -
    Ratings
    Desktop sharing8.573 Ratings00 Ratings
    Whiteboards7.433 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Join.me (discontinued) and Remote Desktop Services
    Feature
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    Remote Desktop Services
    -
    Ratings
    Calendar integration8.551 Ratings00 Ratings
    Meeting initiation8.464 Ratings00 Ratings
    Integrates with social media7.121 Ratings00 Ratings
    Record meetings / events8.052 Ratings00 Ratings
    Slideshows8.035 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Join.me (discontinued) and Remote Desktop Services
    Feature
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    Remote Desktop Services
    -
    Ratings
    Live chat8.759 Ratings00 Ratings
    Audience polling7.720 Ratings00 Ratings
    Q&A7.826 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Join.me (discontinued) and Remote Desktop Services
    Feature
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    Remote Desktop Services
    -
    Ratings
    User authentication8.244 Ratings00 Ratings
    Participant roles & permissions8.251 Ratings00 Ratings
    Confidential attendee list8.433 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Join.me (discontinued) and Remote Desktop Services
    Feature
    Join.me (discontinued)
    -
    Ratings
    Remote Desktop Services
    4.6
    5 Ratings
    53% below category average
    Screen sharing00 Ratings8.25 Ratings
    File transfer00 Ratings4.65 Ratings
    Instant message00 Ratings1.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings6.02 Ratings
    Access to sleeping/powered-off computers00 Ratings1.12 Ratings
    Over-the-Internet remote session00 Ratings6.85 Ratings
    Initiate remote control from mobile00 Ratings3.64 Ratings
    Remote management of servers & workstations00 Ratings8.24 Ratings
    Remote Active Directory® management00 Ratings8.64 Ratings
    Centralized management dashboard00 Ratings2.23 Ratings
    Session record00 Ratings2.23 Ratings
    Monitoring and Alerts00 Ratings3.13 Ratings
    Best Alternatives
    Join.me (discontinued)Remote Desktop Services
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Join.me (discontinued)Remote Desktop Services
    Likelihood to Recommend
    7.1
    (76 ratings)
    7.8
    (20 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    6.0
    (1 ratings)
    Usability
    10.0
    (7 ratings)
    8.4
    (5 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    8.8
    (25 ratings)
    3.0
    (1 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Join.me (discontinued)Remote Desktop Services
    Likelihood to Recommend
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Microsoft
    This is well-suited if you need to log in to a remote machine on occasion to make updates or change configurations. It is also good for a production environment or for environments where people need to log in to use common applications, so you don't need to install the application on each individual client.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Microsoft
    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
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    Microsoft
    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Usability
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
    Read full review
    Microsoft
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Incentivized
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    Performance
    Discontinued Products
    No answers on this topic
    Microsoft
    There are some third party tools available that allow you to manage multiple connections.
    Incentivized
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    Support Rating
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Microsoft
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
    Incentivized
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    Implementation Rating
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    Microsoft
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Incentivized
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    Return on Investment
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    Microsoft
    • Allowed remote users access from home
    • Shared file access for multipolar users from a centralized location
    • Cost to add additional users when maxed out
    • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
    Incentivized
    Read full review
    ScreenShots