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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joomla

    Score8.3 out of 10
    N/AJoomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.N/A

    Sysomos, now part of Meltwater

    Score9.5 out of 10
    N/ASysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.

    $1,000

    per month

    Pricing
    JoomlaSysomos, now part of Meltwater
    Editions & Modules
    No answers on this topic
    Sysomos
    $1,000.00
    per month
    Offerings
    Pricing Offerings
    JoomlaSysomos, now part of Meltwater
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JoomlaSysomos, now part of Meltwater
    Considered Both Products
    The Joomla Project
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    JoomlaSysomos, now part of Meltwater
    Security
    Comparison of Security features of Joomla! and Sysomos, now part of Meltwater
    Feature
    Joomla!
    8.3
    51 Ratings
    1% above category average
    Sysomos, now part of Meltwater
    -
    Ratings
    Role-based user permissions8.351 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Joomla! and Sysomos, now part of Meltwater
    Feature
    Joomla!
    6.6
    48 Ratings
    17% below category average
    Sysomos, now part of Meltwater
    -
    Ratings
    API7.246 Ratings00 Ratings
    Internationalization / multi-language6.047 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Joomla! and Sysomos, now part of Meltwater
    Feature
    Joomla!
    7.7
    54 Ratings
    2% below category average
    Sysomos, now part of Meltwater
    -
    Ratings
    WYSIWYG editor8.353 Ratings00 Ratings
    Code quality / cleanliness8.551 Ratings00 Ratings
    Admin section8.249 Ratings00 Ratings
    Page templates7.052 Ratings00 Ratings
    Library of website themes6.350 Ratings00 Ratings
    Mobile optimization / responsive design7.550 Ratings00 Ratings
    Publishing workflow8.450 Ratings00 Ratings
    Form generator7.546 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Joomla! and Sysomos, now part of Meltwater
    Feature
    Joomla!
    7.6
    52 Ratings
    1% above category average
    Sysomos, now part of Meltwater
    -
    Ratings
    Content taxonomy7.951 Ratings00 Ratings
    SEO support7.650 Ratings00 Ratings
    Bulk management8.049 Ratings00 Ratings
    Availability / breadth of extensions7.052 Ratings00 Ratings
    Community / comment management7.150 Ratings00 Ratings
    Best Alternatives
    JoomlaSysomos, now part of Meltwater
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Mention
    Score8 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JoomlaSysomos, now part of Meltwater
    Likelihood to Recommend
    8.2
    (75 ratings)
    7.0
    (46 ratings)
    Likelihood to Renew
    10.0
    (28 ratings)
    6.8
    (28 ratings)
    Usability
    8.0
    (14 ratings)
    9.0
    (6 ratings)
    Availability
    9.9
    (2 ratings)
    8.2
    (5 ratings)
    Performance
    7.8
    (2 ratings)
    8.5
    (5 ratings)
    Support Rating
    10.0
    (4 ratings)
    2.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (2 ratings)
    Online Training
    8.0
    (2 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    8.7
    (3 ratings)
    10.0
    (8 ratings)
    Product Scalability
    9.9
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    JoomlaSysomos, now part of Meltwater
    Likelihood to Recommend
    The Joomla Project
    If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than WordPress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.
    Incentivized
    Read full review
    Discontinued Products
    Sysomos Expion is best suited, in my opinion, to offices where either you have only one moderator/manager OR where multiple users plan to manage a specific channel. Without live updates, it gets far too complicated for multiple users to manage the exact same workload
    Incentivized
    Read full review
    Pros
    The Joomla Project
    • Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
    • W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
    • Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
    • Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that
    Read full review
    Discontinued Products
    • Ad-hoc research. During planning phase of a campaign it is a helpful tool to understand the marketplace, key influencers and topics that engage a target demographic.
    • Post-event hashtag analysis. Rapid generation of reporting on efficacy of a campaign, key voices, topics that resonated, viral reach and more.
    • User interface. Friendly and accessible enough to minimize training needs and enable decentralized access, though we have found some hand-holding is still required to get the most out of the platform.
    Incentivized
    Read full review
    Cons
    The Joomla Project
    • Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish
    • Along the same vein, most of the best 3rd-party software for Joomla! is paid
    • Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions
    • Joomla! could use a simpler and easier URL rewriting process
    Incentivized
    Read full review
    Discontinued Products
    • It does not provide a visual for volume over time.
    • The visuals aren't excellent, and would require an export to create better looking graphics.
    • The interface isn't intuitive and sometimes requires clicking around to find things that seem like they should be under a different title.
    Incentivized
    Read full review
    Likelihood to Renew
    The Joomla Project
    I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
    Incentivized
    Read full review
    Discontinued Products
    There are two differentiating features that Sysomos MAP has that the competitor tools I have experienced (Radian6, Meltwater Buzz) did not: user-friendly Boolean queries for searches and near-real-time results. The former is important because, of course, your results are only as good as your search/campaign. With Sysomos, once you master Boolean queries (which isn't terribly difficult) you're set for creating any kind of listening report. I strongly prefer this to the "campaign creator" forms that other services provide. Second, Sysomos MAP returns results almost immediately - like a Google search. So if you get your results and see that you need to tweak your query - no big deal. Or if you have a last-minute request for a client - not an issue. Meltwater can take up to 48 hours for a search to fully populate. This is a major issue if you get your full set of results back and see that you need to adjust the query; you're looking at another two days of wait time. A long wait on results can also prove problematic in agency settings where clients or prospective clients often need results with a quick turnaround.
    Read full review
    Usability
    The Joomla Project
    Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
    Read full review
    Discontinued Products
    The product is very easy to use. The platform is visual and data is easy to read. Boolean construction can sometimes be difficult, but the boolean constructor tool is helpful for boolean beginners. For more experienced boolean constructors, the boolean display at the top is very helpful in identifying where there may be holes in the construction
    Read full review
    Reliability and Availability
    The Joomla Project
    No answers on this topic
    Discontinued Products
    Not really an availability issue, but concurrency licensing rules mean that only one user can be logged in at a time.
    Read full review
    Performance
    The Joomla Project
    Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
    Incentivized
    Read full review
    Discontinued Products
    This has not been an issue. It is actually beating TweetDeck when we are tagged within a post that TweetDeck is monitoring.
    Read full review
    Support Rating
    The Joomla Project
    Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
    Incentivized
    Read full review
    Discontinued Products
    Unfortunately, we have not had a great experience with customer support from Klear. In the sales process, they were very responsive and helpful, but when onboarded, it definitely changed. We are based in the US and our customer service rep is based in Israel, meaning our work hours barely overlap. Oftentimes we're waiting 24+ hours for a response, and when it's a time-sensitive issue (like the platform not pulling in Instagram Story data) we want it to be resolved as quickly as possible. Klear also has a chat feature for more immediate help, but we've experienced a similar situation there where it takes 12+ hours to get a response and it's usually from our customer service rep. Our rep is very nice, but also doesn't seem very knowledgeable about the platform, and usually can't provide an immediate answer to a question we ask and has to "check with her team."
    Incentivized
    Read full review
    Online Training
    The Joomla Project
    It is good if you know Joomla! if not it can get a bit confusing
    Read full review
    Discontinued Products
    We had a kick-off training with the whole team where they walked us through the functionality. This was a pretty effective and comprehensive training.
    Read full review
    Implementation Rating
    The Joomla Project
    Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
    Incentivized
    Read full review
    Discontinued Products
    Implementation was so easy I dont even remember it!
    Incentivized
    Read full review
    Alternatives Considered
    The Joomla Project
    We tested other platforms like WordPress, Magento and some local CMS. 
    But Joomla offered us better resources for generating content.
    Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time.
    It allows you to maintain visual standardization and offers many options for working with images.
    With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people.
    Incentivized
    Read full review
    Discontinued Products
    We've used Sprout Social & Hootsuite in the past -- and they all stack up pretty evenly. Sysomos has the same features as Sprout or Hootsuite, except their reports and analytics are a little more detailed. Hootsuite has a better social media management software and dashboard though
    Incentivized
    Read full review
    Return on Investment
    The Joomla Project
    • Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed.
    • Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly.
    Incentivized
    Read full review
    Discontinued Products
    • Lowered costs and overhead when Expion got introduced as we now use one centralized solution for all of our social media work
    • We can finally calculate ROI with ease and understand our campaign performance through proper tracking and analytics
    • Competition tracking was never easier
    Incentivized
    Read full review
    ScreenShots

    Sysomos, now part of Meltwater Screenshots

    Screenshot of TOP CONTENT: See the best performing content from all your social media channels in one view plus compare it against your competitors’ pages.Screenshot of FAN MODERATION: Sysomos Expion makes it easy to know who to speak to, when to engage in conversation and can even be integrated with customer care centers.Screenshot of PUBLISH: Easily plan, schedule and publish content from a simple drag-and-drop calendar with workflow that’s easy to track and review.Screenshot of OPTIMIZE PAID ADS: Optimize paid ads with smarter analytics and trending triggers so you can better understand how organic and paid content are working together.Screenshot of DYNAMIC DASHBOARDS: Powerful marketing analytics shows that it’s not just about creating a report or crunching some numbers - but about telling a story.  You’ll discover patterns, breakouts, and trends in real time to capitalize on opportunities.