TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    DottedSign

    Score9.6 out of 10
    Small Businesses (1-50 employees)
    Providing e-signing on mobile devices, DottedSign lets users sign documents and get signatures from others in a legal and secure process, so as to stop wasting time emailing signers, printing copies, and faxing paper. DottedSign can be used to complete work, including NDAs, sales contracts, lease agreements, permission slips, financial agreements, and w9 forms. Import a document, sign or request signatures, and send.

    $0

    per year per user

    Pricing
    JotformDottedSign
    Editions & Modules
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Free Plan
    $0
    per year per user
    Pro Plan
    $8
    per year per user
    Business (5-n users) Plan
    $15
    per year per user
    Business (1-4 users) Plan
    $18
    per year per user
    Offerings
    Pricing Offerings
    JotformDottedSign
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$9.99 per user
    Additional Details• Pro plan: USD 8 per user billed yearly, or USD 15 per user billed monthly • Business (1-4 users): $18 per user billed yearly, or $ 30 per user billed monthly. • Business (5-n users): $15 per user billed yearly, or $ 25 per user billed monthly.
    More Pricing Information
    Community Pulse
    JotformDottedSign
    Considered Both Products
    Jotform
    No answer on this topic
    Kdan Mobile Software Ltd.
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    151 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    124 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    152 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    100 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    136 Answers
    No answers on this topic
    Features
    JotformDottedSign
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Jotform and DottedSign
    Feature
    Jotform
    8.0
    164 Ratings
    0% below category average
    DottedSign
    -
    Ratings
    Survey templates8.9140 Ratings00 Ratings
    Themes7.7148 Ratings00 Ratings
    Custom logo/branding7.3153 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Jotform and DottedSign
    Feature
    Jotform
    9.4
    151 Ratings
    10% above category average
    DottedSign
    -
    Ratings
    Changes to live survey9.6126 Ratings00 Ratings
    Question design help9.6124 Ratings00 Ratings
    Multiple question types8.9148 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Jotform and DottedSign
    Feature
    Jotform
    9.8
    127 Ratings
    16% above category average
    DottedSign
    -
    Ratings
    Survey logic flexibility9.8127 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Jotform and DottedSign
    Feature
    Jotform
    8.6
    154 Ratings
    6% above category average
    DottedSign
    -
    Ratings
    Response tracking8.4145 Ratings00 Ratings
    Data export9.1147 Ratings00 Ratings
    Standard reports8.2133 Ratings00 Ratings
    Custom reports8.5125 Ratings00 Ratings
    Analytics8.9114 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Jotform and DottedSign
    Feature
    Jotform
    9.4
    127 Ratings
    8% above category average
    DottedSign
    -
    Ratings
    Access controls9.3123 Ratings00 Ratings
    Compliance9.4116 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Jotform and DottedSign
    Feature
    Jotform
    8.4
    96 Ratings
    4% above category average
    DottedSign
    -
    Ratings
    Vendor-offered crowdsourcing7.575 Ratings00 Ratings
    Respondent restrictions9.396 Ratings00 Ratings
    Best Alternatives
    JotformDottedSign
    Small Businesses
    Zoho Forms
    Score9.2 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JotformDottedSign
    Likelihood to Recommend
    8.5
    (185 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.4
    (7 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (131 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (81 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    8.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JotformDottedSign
    Likelihood to Recommend
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Kdan Mobile Software Ltd.
    The app is quite versatile - as for me, I've been using it at work for some time and can't say that the problems that I have listed affect the general impression of the platform. Apart from using it at work, DottedSign is also pretty good for personal tasks, if you have to sign something on the go and so on. It's great for keeping track of the entire signing process and making sure everybody is on the same page with the help of reminders and such.
    Read full review
    Pros
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Kdan Mobile Software Ltd.
    • Of course DottedSign isn't the first one to show how convenient e-signatures are, but in my opinion the creators really nailed it because it's both easy-to-use and also pleasant to work with due to the nice and intuitive interface and truly helpful tools.
    • Another point I'd like to make is the reminders feature is really nice - anyone who hasn't yet signed their part gets an email notification to speed them along.
    • Another thing that I like that there's no need to contact customer support to figure anything out - just download the app and get going.
    Read full review
    Cons
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    • Well, the synchronization feature isn't perfect - when you log in into your account on the browser version, for instance, you need to wait for a couple of minutes to load a file that you have already loaded in the app.
    • Apart from that, the platform doesn't allow you to rotate blank windows to add a date or signatures and sometimes documents are scanned upside down, and you have to edit them subsequently, which is time consuming.
    Read full review
    Likelihood to Renew
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Usability
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Support Rating
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    I can't say that there is something special in the work of customer support. Everything is professional and timely, but that's about it.
    Read full review
    Implementation Rating
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Kdan Mobile Software Ltd.
    No answers on this topic
    Alternatives Considered
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Kdan Mobile Software Ltd.
    eversign wasn't quite as good because of how the interface was designed. I don't think that for a software with such simple features the interface should be so piled on. While DottedSign's interface is one of its strongest features.
    Read full review
    Return on Investment
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Kdan Mobile Software Ltd.
    • I think after we started using DottedSign at our company, we're achieving our goals a little faster due to less time being spent on traveling to meet clients and so on, and with the process being more streamlined, it's easier. to pay attention to other parts that might have been neglected before.
    • We got a bit more new clients in the last quarter, but it might be due to different reasons, but I think DottedSign played a part.
    • Also, having all the newly signed contracts digitized and available on the cloud gives us a peace of mind.
    Read full review
    ScreenShots

    Jotform Screenshots

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    DottedSign Screenshots

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