Jotform vs. Medallia Video

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Medallia Video
Score 8.0 out of 10
N/A
Medallia Video (or LivingLens, which was acquired by Medallia February 2020), is designed to help organizations capture and extract rich data from video feedback content at scale, to tell stories that inspire action and change.N/A
Pricing
JotformMedallia Video
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformMedallia Video
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformMedallia Video
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
JotformMedallia Video
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.1
119 Ratings
4% above category average
Medallia Video
-
Ratings
Survey templates8.4102 Ratings00 Ratings
Themes7.9108 Ratings00 Ratings
Custom logo/branding8.1112 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.5
114 Ratings
1% below category average
Medallia Video
-
Ratings
Changes to live survey8.795 Ratings00 Ratings
Question design help8.194 Ratings00 Ratings
Multiple question types8.6111 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
8.1
94 Ratings
3% below category average
Medallia Video
-
Ratings
Survey logic flexibility8.194 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.6
116 Ratings
4% above category average
Medallia Video
-
Ratings
Response tracking8.7109 Ratings00 Ratings
Data export8.9110 Ratings00 Ratings
Standard reports8.699 Ratings00 Ratings
Custom reports8.493 Ratings00 Ratings
Analytics8.287 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
8.2
94 Ratings
2% below category average
Medallia Video
-
Ratings
Access controls8.090 Ratings00 Ratings
Compliance8.585 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.8
71 Ratings
4% below category average
Medallia Video
-
Ratings
Vendor-offered crowdsourcing7.755 Ratings00 Ratings
Respondent restrictions7.971 Ratings00 Ratings
Best Alternatives
JotformMedallia Video
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.6 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.7 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JotformMedallia Video
Likelihood to Recommend
8.6
(139 ratings)
8.0
(2 ratings)
Likelihood to Renew
8.1
(6 ratings)
-
(0 ratings)
Usability
8.8
(93 ratings)
-
(0 ratings)
Support Rating
8.0
(81 ratings)
-
(0 ratings)
Implementation Rating
8.2
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformMedallia Video
Likelihood to Recommend
Jotform
I like that it easily captures the data we need. There are calculator options, so it's best for our petty cash or overtime request, and the date options are best for our leave applications.
It has more features than Google or Microsoft Forms, which could make it a bit more complicated for those who have gotten used to the simplicity of both Google or Microsoft.
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Medallia
This is well suited when you need to gather customer feedback and understand the voice of the customer in the interactions. It creates an auto generated method that can be easily managed and maintained once set up and running. This may be hard when you want to change your approach often and target very specific small groups for custom things.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
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Medallia
  • Capture voice of the customer
  • Predicts behavior and identifies opportunities for improvement
  • Pre-built templates I can personalize with the customer comments and case data provided
Read full review
Cons
Jotform
  • I understand that jotform is a business but I wish you had a little higher capacity limits on the free version
  • The paid versions are a little pricey. Would be great if it was not a reoccurring monthly charge but rather a one time fee for the paid versions.
  • I wish i could get notification emails sent to more that one email address on the free version
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Medallia
  • Implementation
  • Email delivery (spam risk).
  • Sharing access.
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Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
Medallia
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Medallia
No answers on this topic
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Medallia
No answers on this topic
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Medallia
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Medallia
No answers on this topic
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Medallia
  • It's pricey, but so is losing a customer
  • The AI feature could be a little more robust
  • Training on its features would be a HUGE benefit.
Read full review
ScreenShots

Jotform Screenshots

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