Likelihood to Recommend We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review It depends on who you are. If you are very small it won't be worth the money. If you have a very cranky site with nested tables coming out of every orifice, maybe you should look at a replatform or desktop rewrite first. If you have a site with vast numbers of custom content pages, it will work but may not be cost effective. Moovweb is well suited to you if you need the ability to control mobile experiences and respond to changes in mobile and the demands of mobile aware executives who want to move more quickly than your current IT processes allow. It is well suited if you need something quickly but also want the option to bring mobile development and support in-house some time in the next year or two (which you should). It is well suited if your desire to improve a responsive experience has been thwarted by internal fears over the impact that it might have on desktop. It is well suited if you want to experiment on mobile but do more than just change the color of a button or make a font larger. It's very good at letting a UX team try things out and see what real customers do.
Read full review Pros Gathers information on my clients Gathers and organizes information on my prospects Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time. Educates clients about the benefit of supplementation Educates my prospects Read full review Moovweb takes the time to really understand your needs and challenges and is willing to work with and address them. They are partners during and AFTER implementation. Moovweb and their implementation partner 64Labs has a fantastic response time and work ethic. They really will do what it takes. Moovweb takes the time to share their product road map with customers. Read full review Cons The price is too high for casual users like myself The automation took some time to figure out (that's understandable) Making the forms look uniform took a lot of time to setup Some parts like the approval emails, notification emails can be confusing Read full review Depending on how your site is built and maintained, there may be a different solution that will be a better option for your business and customer needs. At the end of the day, this is another layer that is added to your development plan and time to ensure updates work across multiple devices. Moovweb is really good about the turn-time for these updates, but there still needs to be the added QA step for M&T optimization per release. Read full review Likelihood to Renew I need this software to run my business, it's built around it.
Read full review Personally as a Mobile Architect I am a huge proponent of building mobile-first responsive websites. I will always fight for a lobby for businesses to build sites with all devices in mind and not focus their attention on desktop driven sites which are then adaptively scaled to meet the demands of the business, in my opinion leading to a never ending cycle of building separate media queries to compensate for every device the business chooses to market to
Read full review Usability As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review Support Rating I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review Good set of customer success people combined with the flexibility to use high-quality onshore partners if workload increases at busy times. I think Moovweb's support efforts are pretty solid.
Read full review Implementation Rating the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review Don't spend weeks in design. Because of the way the technology works nuances of design can change very quickly further down the line. We have changed the look of the product list for a client a week before launch. Push for getting the project into UAT within four weeks of the kickoff of the project. There are few retailer projects that need to take more than that. In my experience the more concentrated the timeline the more effective the implementation. Check that there are no major changes planned on desktop during the time of your implementation (another reason to keep the development to four weeks). If you have custom mobile content requirements, get them to your implementer at the start. Moovweb is great at heavy-lifting existing content, but your implementer will need to recommend solutions for custom content that will need to be tested. Get these requirements out at the start. Make a list of your desktop plugins. Moovweb can handle them all, but they can be handled in different ways If you have Paypal/Google Wallet and want it on mobile as part of your project, talk about that early on. Read full review Alternatives Considered Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using
Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review This is the only mobile technology we have used. We went through an extensive research and vetting process. In the end Moovweb was the best choice for technology and business needs. We considered the following companies: Moovweb,Mobify, Usablenet, Mad Mobile, SKAVA, Wompmobile. Forrester has a mobile infrastrucutre services report that could be very helpful.
Read full review Return on Investment It saved me time. Within minutes I was able to create and share forms to collect demographic data. While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained. I could not easily identify what new information was provided in a resubmission by a respondent. Read full review The implementation was 4 months from start to finish. Mobile is about 10% of our visits today and our mobile revenue for the first half is about $200K so we will have a payback in 1 -2 years. Moovweb is not the most economical solution out there. It is one of the most comprehensive for sites needing all their content available for mobile. Read full review ScreenShots