Jotform vs. TrustArc

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
TrustArc
Score 7.8 out of 10
N/A
TrustArc headquartered in San Francisco offers their eponymous data privacy management platform, providing risk assessments, breach management, compliance reporting, among other features.N/A
Pricing
JotformTrustArc
Editions & Modules
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
JotformTrustArc
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JotformTrustArc
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
JotformTrustArc
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Jotform
8.1
117 Ratings
4% above category average
TrustArc
-
Ratings
Survey templates8.4100 Ratings00 Ratings
Themes7.9106 Ratings00 Ratings
Custom logo/branding8.1110 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Jotform
8.5
112 Ratings
1% below category average
TrustArc
-
Ratings
Changes to live survey8.793 Ratings00 Ratings
Question design help8.192 Ratings00 Ratings
Multiple question types8.6109 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Jotform
8.1
92 Ratings
3% below category average
TrustArc
-
Ratings
Survey logic flexibility8.192 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Jotform
8.6
114 Ratings
4% above category average
TrustArc
-
Ratings
Response tracking8.7107 Ratings00 Ratings
Data export8.9108 Ratings00 Ratings
Standard reports8.697 Ratings00 Ratings
Custom reports8.491 Ratings00 Ratings
Analytics8.285 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Jotform
8.2
92 Ratings
2% below category average
TrustArc
-
Ratings
Access controls8.088 Ratings00 Ratings
Compliance8.583 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Jotform
7.8
69 Ratings
4% below category average
TrustArc
-
Ratings
Vendor-offered crowdsourcing7.753 Ratings00 Ratings
Respondent restrictions7.969 Ratings00 Ratings
Best Alternatives
JotformTrustArc
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
Medallia
Medallia
Score 9.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
JotformTrustArc
Likelihood to Recommend
8.6
(137 ratings)
7.0
(1 ratings)
Likelihood to Renew
8.1
(6 ratings)
-
(0 ratings)
Usability
8.8
(93 ratings)
-
(0 ratings)
Support Rating
8.0
(81 ratings)
-
(0 ratings)
Implementation Rating
8.2
(3 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
JotformTrustArc
Likelihood to Recommend
Jotform
I like that it easily captures the data we need. There are calculator options, so it's best for our petty cash or overtime request, and the date options are best for our leave applications.
It has more features than Google or Microsoft Forms, which could make it a bit more complicated for those who have gotten used to the simplicity of both Google or Microsoft.
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TrustArc
TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.
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Pros
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
TrustArc
  • Email verification
  • Frontend UI
  • Flexible configurations
  • Easy-to-follow audit trail - each step of the process is clearly defined
  • Integrated process flow - all communication back to data subject is handled through TrustArc
Read full review
Cons
Jotform
  • I understand that jotform is a business but I wish you had a little higher capacity limits on the free version
  • The paid versions are a little pricey. Would be great if it was not a reoccurring monthly charge but rather a one time fee for the paid versions.
  • I wish i could get notification emails sent to more that one email address on the free version
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TrustArc
  • Notification schemes - allowing different access levels to be notified when certain processes occur
  • Two-factor authentication upon login is a desirable feature not implemented
  • Standardized reporting on home dashboard
Read full review
Likelihood to Renew
Jotform
I need this software to run my business, it's built around it.
Read full review
TrustArc
No answers on this topic
Usability
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
TrustArc
No answers on this topic
Support Rating
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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TrustArc
No answers on this topic
Implementation Rating
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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TrustArc
No answers on this topic
Alternatives Considered
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
TrustArc
OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.
Read full review
Return on Investment
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
TrustArc
  • Allow organization to be compliant with data privacy laws is a requirement in 2021
  • Flexible offering allows for control of both digital (cookie) and database record requests
  • Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space
Read full review
ScreenShots

Jotform Screenshots

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