Juniper SecIntel Threat Intelligence vs. Webroot Endpoint Protection

It is well suited in cases if you want good threat intelligence software that can collect data from multiple sources. A tool with threat logging and detection/enforcement capabilities that enable you to identify, monitor passively, and block known threats at the firewall. Although it is very costly compared to its competitors it is worth it in terms of the functionality it provides to organizations.

Incentivized

The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.

Incentivized

• Feeds on malicious IP, URLs and domains.
• Infected host and custom threat feed.
• Allows data from third party sources.

Incentivized

• It is very light weight and does not tax the computers resources
• Has a quick scan and does not take forevere when scanning
• It's central management on the web makes it easy to use and gives tons of control for Admins

Incentivized

• Free trial / free version should be there.
• Licensing cost should be less.
• Customer support service can be improved.

Incentivized

• There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings.
• Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer.
• Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution.

Incentivized

It has proven successful so far in our environment for controlling malware/virus outbreaks.

Incentivized

Webroot Endpoint Protection has been great for us, as its simple, cloud-based management console allows us to quickly deploy easily monitor all of our endpoints. However, it could improve by offering more customizable reporting options for deeper insights into security events and the interface could also use some updating, as it feels a bit dated.

Incentivized

Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.

Incentivized

I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.

Incentivized

Webroot is good in a way that it is an all encompassing solution one stop shop for protecting endpoints but it needs to be managed and licensed. Some users do not need constant protection or need to have it on their machines in where the combination of Field Effect and Malwarebytes is more effective.

Incentivized

• Increase in compliance with regulatory requirements.
• Increase in customers and clients trust.
• Overall organization security posture has been improved.

Incentivized

• The DNS filtering allows for a very granular configuration of endpoints
• The cost to benefit ratio is good. It is not a real EDR player yet, but the development looks promising
• Its best feature is integration with our MSP software, providing actionable tickets.

Incentivized