TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Justworks

    Score7.2 out of 10
    N/AJustworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…

    $59

    per month per user

    Square Payroll

    Score6.1 out of 10
    N/ASquare Payroll is a payroll solution for hourly employees, from Square headquartered in San Francisco, California.

    $29

    per month

    Pricing
    JustworksSquare Payroll
    Editions & Modules
    Basic
    $59
    per month per user
    Plus
    $99
    per month per user
    Free
    $0
    per month
    Plus
    $29
    per month
    Premium
    Custom
    Offerings
    Pricing Offerings
    JustworksSquare Payroll
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JustworksSquare Payroll
    Considered Both Products
    Justworks
    No answer on this topic
    Block, Inc (Square)
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    67%
    Would buy again
    4 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    22 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    67%
    Implementation went as expected
    4 Answers
    Features
    JustworksSquare Payroll
    Payroll Management
    Comparison of Payroll Management features of Justworks and Square Payroll
    Feature
    Justworks
    -
    Ratings
    Square Payroll
    7.8
    6 Ratings
    6% below category average
    Pay calculation00 Ratings8.96 Ratings
    Support for external payroll vendors00 Ratings8.65 Ratings
    Off-cycle/On-Demand payment00 Ratings4.44 Ratings
    Benefit plan administration00 Ratings9.15 Ratings
    Direct deposit files00 Ratings7.06 Ratings
    Salary revision and increment management00 Ratings8.94 Ratings
    Reimbursement management00 Ratings7.85 Ratings
    Best Alternatives
    JustworksSquare Payroll
    Small Businesses
    ADP TotalSource
    Score7.3 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    ADP TotalSource
    Score7.3 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    No answers on this topic
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JustworksSquare Payroll
    Likelihood to Recommend
    4.5
    (58 ratings)
    4.7
    (8 ratings)
    Usability
    4.8
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.7
    (8 ratings)
    9.0
    (1 ratings)
    User Testimonials
    JustworksSquare Payroll
    Likelihood to Recommend
    Justworks
    Justworks is a competitively priced product for small businesses and start-ups and, in my opinion, offers a better product and better customer service than larger PEOs competing in the same small-buisiness space (ex. ADP). I believe Justworks would work well for companies up to 200 employees; after that, I believe a bigger PEO may provide an enterprise solution better suited for a larger company (and their HR reporting needs)
    Incentivized
    Read full review
    Block, Inc (Square)
    Square is an amazing platform to have total control over the payroll of all the employees of a company or a specific sector. This platform has a very good functionality to collect exact information on how long each employee works, that is one of its most outstanding characteristics, because it monitors work schedules and overtime and generates detailed reports on the work time of each employee. Square does not allow to schedule payments, that is one of the main problems, however, I consider that it is a very good option for small and medium-sized companies that are looking for a way to have more exact administrative control over the working hours of all their employees. It is a software that works in the cloud, so all the work information that is collected will remain safe without any risk of loss.
    Incentivized
    Read full review
    Pros
    Justworks
    • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
    • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
    • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
    Incentivized
    Read full review
    Block, Inc (Square)
    • 1099 contractor payments are easy, and they provide you with the IRS filing as part of the service.
    • Direct deposit/debit from your already connected account to the employee.
    • Reporting and management features are simple yet inclusive.
    • Low cost compared to alternative solutions.
    Incentivized
    Read full review
    Cons
    Justworks
    • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
    • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
    • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
    Incentivized
    Read full review
    Block, Inc (Square)
    • It's a bit pricey for larger companies at $5 per person paid per month.
    • Has a bit of a learning curve that seems steeper than necessary
    • reports can be confusing at first
    Incentivized
    Read full review
    Usability
    Justworks
    Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
    Incentivized
    Read full review
    Block, Inc (Square)
    It could use a mobile-friendly interface. Other than that it's a simple layout and non-cluttered which allows you to get done what you need to get done. No unnecessary dodads or distractions.
    Incentivized
    Read full review
    Support Rating
    Justworks
    Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
    Incentivized
    Read full review
    Block, Inc (Square)
    I think they have quick and helpful customer service reps, however, I give them a 9 because I have had to wait on hold for long periods of time before.
    Read full review
    Alternatives Considered
    Justworks
    Justworks is a much simpler platform with better pricing. I remember ADP's cost was tied to a certain percentage of the total payroll, which is not ideal if you have highly compensated employees. Though ADP offered more ancillary benefit options and group employee discounts, we feel Justworks suffices and meets our daily HR needs.
    Incentivized
    Read full review
    Block, Inc (Square)
    I liked patriot, but I found it to be more confusing than Square and took me too much time to setup. I setup Square Payroll in about an hour. I would also say the Square interface made more sense to me. I also like how Square offers more things like benefits, etc. that can be added on.
    Incentivized
    Read full review
    Return on Investment
    Justworks
    • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
    • Dealmaker for great hires!
    • Financial security for their families!
    • Compliance management.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Square Payroll has dramatically reduced the time it takes to process payroll.
    • We could have a faster payroll with the Square POS integration for commission, but that is not something we've implemented yet.
    Incentivized
    Read full review
    ScreenShots

    Justworks Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot