What users are saying about
14 Ratings
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Top Rated
259 Ratings
14 Ratings
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Score 7.9 out of 100

Vidyard

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Top Rated
259 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Jim Manney | TrustRadius Reviewer

Vidyard

Appropriate: - Connecting with customers by showing face- Using the screenshare + camera recording to show my face and the specific steps.Less appropriate:In my line of business, we have to be on guard not to infringe upon privacy, and there are cases, (especially with student data) where I have to choose a live meeting with instructors over providing them a personalized recording.
Laura Payne | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

JW Player
8.6
Vidyard
6.5
Support for advertisements
JW Player
9.1
Vidyard
5.5
Video SEO
JW Player
8.1
Vidyard
6.9
Lead generation
JW Player
Vidyard
7.0
Video personalization
JW Player
Vidyard
8.7
eCommerce
JW Player
Vidyard
2.8
Integration to Marketing Automation
JW Player
Vidyard
8.3

Video Security

JW Player
7.8
Vidyard
8.8
Video access controls
JW Player
9.0
Vidyard
9.0
User management
JW Player
9.0
Vidyard
7.6
Video link sharing
JW Player
7.0
Vidyard
9.5
External video
JW Player
6.0
Vidyard
9.1
Internal video
JW Player
Vidyard
9.0

Video Player

JW Player
7.0
Vidyard
8.3
Player customization
JW Player
2.0
Vidyard
8.4
Embedded videos
JW Player
6.0
Vidyard
9.0
Video quality / Bandwidth controls
JW Player
10.0
Vidyard
8.0
Mobile compatibility
JW Player
10.0
Vidyard
8.0

Video Analytics

JW Player
1.0
Vidyard
7.5
Per viewer tracking
JW Player
1.0
Vidyard
7.9
Per video tracking
JW Player
1.0
Vidyard
8.1
Video analytics dashboard
JW Player
1.0
Vidyard
7.3
A/B testing
JW Player
Vidyard
6.3
Streaming quality reports
JW Player
Vidyard
7.7

Video Hosting, Management & Storage

JW Player
8.6
Vidyard
7.3
On-Demand video
JW Player
6.0
Vidyard
8.8
Live streaming
JW Player
10.0
Vidyard
6.4
Video upload & format support
JW Player
10.0
Vidyard
7.9
Video library / File management
JW Player
7.0
Vidyard
5.6
Video portal
JW Player
10.0
Vidyard
8.2
Impact of streaming on network
JW Player
Vidyard
7.3

Video Platform Integrations

JW Player
Vidyard
7.7
Integration to Salesforce.com
JW Player
Vidyard
8.2
Integration to Marketo
JW Player
Vidyard
8.1
Integration to HubSpot
JW Player
Vidyard
7.5
Integration to Eloqua
JW Player
Vidyard
7.3

Video Engagement

JW Player
Vidyard
7.3
Video comments
JW Player
Vidyard
7.3

Pros

JW Player

  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Ross R. Mason | TrustRadius Reviewer

Vidyard

  • It makes it easy to troubleshoot problems for our clients instead of having to get on the phone with a client
  • It makes it easy to share video insights across the org. I love being able to show the data to upper management.
  • It is great tool for our sales team. It makes it very easy to personalize outreach while also being scalable since you can stack videos together.
Anonymous | TrustRadius Reviewer

Cons

JW Player

  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
Bryan Crowe | TrustRadius Reviewer

Vidyard

  • There could be clearer, in-app walk-throughs of how to add events to videos.
  • A notification setting for when a viewer fills in a form or similar
  • Email embed is a little rudimentary: it would be nice if you could choose to have a gif rather than just a still and if it was possible to adjust the size etc.
Suzanna Doran | TrustRadius Reviewer

Likelihood to Renew

JW Player

JW Player 10.0
Based on 1 answer
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
Ross R. Mason | TrustRadius Reviewer

Vidyard

Vidyard 7.6
Based on 14 answers
It has been an integral part of both our employees and customers experience. I would highly recommend VidYard to anyone looking for new ways to make their support interactions more personable and efficient. Not only that, but is a huge value add for existing customers of the HubSpot product as well.
Anonymous | TrustRadius Reviewer

Usability

JW Player

JW Player 9.0
Based on 1 answer
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
Ross R. Mason | TrustRadius Reviewer

Vidyard

Vidyard 8.6
Based on 33 answers
Vidyard does what it is supposed to do, but it takes regular use and adoption to really get any benefit. It is much more beneficial as a 1:1 personal sales video tool than in mass marketing email blast campaigns. The analytics are insightful and the tool has some cool ways to make videos more interactive and branded.
Bailey Witt, MBA | TrustRadius Reviewer

Reliability and Availability

JW Player

No score
No answers yet
No answers on this topic

Vidyard

Vidyard 9.0
Based on 2 answers
It's there when I need it 99% of the time
Jon Mazza | TrustRadius Reviewer

Performance

JW Player

No score
No answers yet
No answers on this topic

Vidyard

Vidyard 9.0
Based on 22 answers
It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
Robert Foreman | TrustRadius Reviewer

Support Rating

JW Player

JW Player 7.0
Based on 2 answers
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
Bryan Crowe | TrustRadius Reviewer

Vidyard

Vidyard 7.8
Based on 125 answers
I first heard of Vidyard at a marketing conference (INBOUND 2019). I was impressed with the team working at the booth. They were friendly, helpful, and they were able to really show me how Vidyard could help our specific company. I took all that information to the owners when I got back from the conference and it was an easy sell. Since the very beginning, I felt like we were in good hands. We had great people working with us and helping us get everything set up. When there was a new account manager, she reached out (via video message of course) and made it clear that she was happy to help us with whatever we needed.
Julia West | TrustRadius Reviewer

Online Training

JW Player

No score
No answers yet
No answers on this topic

Vidyard

Vidyard 10.0
Based on 1 answer
Not much to it. Very simple setup
Jon Mazza | TrustRadius Reviewer

Implementation Rating

JW Player

JW Player 7.0
Based on 1 answer
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
Ross R. Mason | TrustRadius Reviewer

Vidyard

Vidyard 9.3
Based on 10 answers
It's pretty straightforward. The bulk of the work goes on outside of Vidyard - it's the time required to add different videos to your website - that was probably the only difficult part and had nothing to do with Vidyard.
Billy Barker | TrustRadius Reviewer

Alternatives Considered

JW Player

JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
Jim Cairl | TrustRadius Reviewer

Vidyard

I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with my clients.
Anonymous | TrustRadius Reviewer

Scalability

JW Player

No score
No answers yet
No answers on this topic

Vidyard

Vidyard 9.0
Based on 1 answer
Almost never have an issue. It's had a couple bugs here and there but it's very reliable.
Jon Mazza | TrustRadius Reviewer

Return on Investment

JW Player

  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
Jim Manney | TrustRadius Reviewer

Vidyard

  • Vidyard has increased the amount of communication and engagement we've had with our customers regarding feature updates. It's a lot easier to watch a quick video than it is to read a paragraph! This makes the customers happier and features are accepted with far fewer complaints of change.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

JW Player

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JW Player Editions & Modules

Additional Pricing Details

Vidyard

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Vidyard Editions & Modules

Edition
Free$01
EnterpriseCustom1
Pro$151
Teams$3001
Business$12501
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

JW Player
8.0
Vidyard
8.2

Likelihood to Renew

JW Player
10.0
Vidyard
7.6

Usability

JW Player
9.0
Vidyard
8.6

Reliability and Availability

JW Player
Vidyard
9.0

Performance

JW Player
Vidyard
9.0

Support Rating

JW Player
7.0
Vidyard
7.8

Online Training

JW Player
Vidyard
10.0

Implementation Rating

JW Player
7.0
Vidyard
9.3

Scalability

JW Player
Vidyard
9.0

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