What users are saying about
15 Ratings
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Top Rated
304 Ratings
15 Ratings
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Score 9.1 out of 100

Vidyard

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Top Rated
304 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • JWP ranks higher in 2 feature sets: Video Marketing, Video Hosting, Management & Storage
  • Vidyard ranks higher in 3 feature sets: Video Security, Video Player, Video Analytics

Video Marketing

8.6

JWP

86%
6.5

Vidyard

65%
Vidyard ranks higher in 4/6 features

Support for advertisements

9.1
91%
2 Ratings
5.5
55%
1 Rating

Video SEO

8.1
81%
2 Ratings
7.0
70%
29 Ratings

Lead generation

N/A
0 Ratings
7.7
77%
34 Ratings

Video personalization

N/A
0 Ratings
8.7
87%
41 Ratings

eCommerce

N/A
0 Ratings
2.8
28%
2 Ratings

Integration to Marketing Automation

N/A
0 Ratings
7.4
74%
35 Ratings

Video Security

7.8

JWP

78%
8.7

Vidyard

87%
Vidyard ranks higher in 3/5 features

Video access controls

9.0
90%
1 Rating
8.5
85%
35 Ratings

User management

9.0
90%
1 Rating
8.1
81%
39 Ratings

Video link sharing

7.0
70%
3 Ratings
9.3
93%
45 Ratings

External video

6.0
60%
2 Ratings
8.9
89%
40 Ratings

Internal video

N/A
0 Ratings
8.6
86%
37 Ratings

Video Player

7.0

JWP

70%
8.3

Vidyard

83%
JWP ranks higher in 2/4 features

Player customization

2.0
20%
3 Ratings
8.0
80%
37 Ratings

Embedded videos

6.0
60%
3 Ratings
8.6
86%
40 Ratings

Video quality / Bandwidth controls

10.0
100%
3 Ratings
8.5
85%
42 Ratings

Mobile compatibility

10.0
100%
3 Ratings
8.2
82%
36 Ratings

Video Analytics

1.0

JWP

10%
7.7

Vidyard

77%
Vidyard ranks higher in 5/5 features

Per viewer tracking

1.0
10%
1 Rating
8.1
81%
40 Ratings

Per video tracking

1.0
10%
2 Ratings
8.4
84%
42 Ratings

Video analytics dashboard

1.0
10%
3 Ratings
7.9
79%
42 Ratings

A/B testing

N/A
0 Ratings
6.3
63%
2 Ratings

Streaming quality reports

N/A
0 Ratings
7.8
78%
28 Ratings

Video Hosting, Management & Storage

8.6

JWP

86%
7.7

Vidyard

77%
JWP ranks higher in 4/6 features

On-Demand video

6.0
60%
3 Ratings
8.8
88%
27 Ratings

Live streaming

10.0
100%
1 Rating
7.7
77%
8 Ratings

Video upload & format support

10.0
100%
3 Ratings
8.4
84%
32 Ratings

Video library / File management

7.0
70%
3 Ratings
5.6
56%
3 Ratings

Video portal

10.0
100%
1 Rating
8.6
86%
27 Ratings

Impact of streaming on network

N/A
0 Ratings
7.3
73%
1 Rating

Video Platform Integrations

JWP

Feature Set Not Supported
N/A
7.7

Vidyard

77%
Vidyard ranks higher in 4/4 features

Integration to Salesforce.com

N/A
0 Ratings
7.8
78%
20 Ratings

Integration to Marketo

N/A
0 Ratings
7.9
79%
11 Ratings

Integration to HubSpot

N/A
0 Ratings
7.8
78%
18 Ratings

Integration to Eloqua

N/A
0 Ratings
7.3
73%
1 Rating

Video Engagement

JWP

Feature Set Not Supported
N/A
8.2

Vidyard

82%
Vidyard ranks higher in 1/1 features

Video comments

N/A
0 Ratings
8.2
82%
20 Ratings

Attribute Ratings

  • JWP is rated higher in 2 areas: Likelihood to Renew, Usability
  • Vidyard is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating

Likelihood to Recommend

8.0

JWP

80%
4 Ratings
8.9

Vidyard

89%
175 Ratings

Likelihood to Renew

10.0

JWP

100%
1 Rating
7.5

Vidyard

75%
14 Ratings

Usability

9.0

JWP

90%
1 Rating
8.8

Vidyard

88%
56 Ratings

Availability

JWP

N/A
0 Ratings
9.0

Vidyard

90%
2 Ratings

Performance

JWP

N/A
0 Ratings
9.0

Vidyard

90%
22 Ratings

Support Rating

7.0

JWP

70%
4 Ratings
8.3

Vidyard

83%
125 Ratings

Online Training

JWP

N/A
0 Ratings
10.0

Vidyard

100%
1 Rating

Implementation Rating

7.0

JWP

70%
2 Ratings
9.0

Vidyard

90%
10 Ratings

Ease of integration

JWP

N/A
0 Ratings
6.2

Vidyard

62%
112 Ratings

Product Scalability

JWP

N/A
0 Ratings
9.0

Vidyard

90%
1 Rating

Likelihood to Recommend

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Read full review

Vidyard

Vidyard has been critical for our team in many ways. One way that we didn't realize how much we'd be using it is for training new teammates while we're all working remotely. I frequently use the chrome extension to record a video of how to do something to send to our whole team or certain teammates. There are other products that do that, but this seems to be the most efficient, easiest, and quickest. Vidyard is incredibly useful for both inbound, and outbound sales and marketing strategies. It helps us increase our open and click rate for emails and overall engagement for our customer journey.
Read full review

Pros

JW Player

  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Read full review

Vidyard

  • The customer service is awesome. I always get ahold of our rep within an hour of contacting!
  • Vidyard in itself is a genius idea and when running correctly, a great tool to have in a rep's arsenal!
  • The people are great. -They spent countless hours working with our team!
Read full review

Cons

JW Player

  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
Read full review

Vidyard

  • It would be great if the use of the camera on an internet screen were more user friendly.
  • The editing of a video's beginning or ending (cutting video for a cleaner look or time) could be a little more refined and less choppy.
  • Could be more colorful.
Read full review

Pricing Details

JWP

Starting Price

Editions & Modules

JWP editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Vidyard

    Starting Price

    $0 per month

    Editions & Modules

    Vidyard editions and modules pricing
    EditionModules
    Free$01
    EnterpriseCustom2
    Pro$153
    Teams$3004
    Business$12505

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    JW Player

    Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
    Read full review

    Vidyard

    It has been an integral part of both our employees and customers experience. I would highly recommend VidYard to anyone looking for new ways to make their support interactions more personable and efficient. Not only that, but is a huge value add for existing customers of the HubSpot product as well.
    Read full review

    Usability

    JW Player

    Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
    Read full review

    Vidyard

    Vidyard is super easy for new people to pick up - I've never had to spend time explaining the UI or menu, which is a testament so how easy it is. The plugin also makes it quite user-friendly. There's no need to go anywhere else - it's all on the browser.
    Read full review

    Reliability and Availability

    JW Player

    No answers on this topic

    Vidyard

    It's there when I need it 99% of the time
    Read full review

    Performance

    JW Player

    No answers on this topic

    Vidyard

    It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
    Read full review

    Support Rating

    JW Player

    Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
    Read full review

    Vidyard

    Customer support at Vidyard has always been good. When I first looked into the product, the salesperson took a consultative approach that allowed me to see how Vidyard would benefit our specific use case. Since coming on board, the customer service team has been quick to respond if I have any questions.
    Read full review

    Online Training

    JW Player

    No answers on this topic

    Vidyard

    Not much to it. Very simple setup
    Read full review

    Implementation Rating

    JW Player

    One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
    Read full review

    Vidyard

    It's pretty straightforward. The bulk of the work goes on outside of Vidyard - it's the time required to add different videos to your website - that was probably the only difficult part and had nothing to do with Vidyard.
    Read full review

    Alternatives Considered

    JW Player

    JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
    Read full review

    Vidyard

    I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with my clients.
    Read full review

    Scalability

    JW Player

    No answers on this topic

    Vidyard

    Almost never have an issue. It's had a couple bugs here and there but it's very reliable.
    Read full review

    Return on Investment

    JW Player

    • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
    • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
    • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
    Read full review

    Vidyard

    • We save hundreds of dollars a month because we don't have to send out nearly as many physical samples for customers to review. We can send them a video that shows off the product and they love it!
    • We have improved conversion rates as a result of using Vidyard to communicate with new leads.
    • Our sales reps are clearly more engaged in the sales process. Each week we discuss how Vidyard helped them win a deal.
    Read full review

    Screenshots

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